04/22/2022
Grgich Hills Estate uses eProvenance temperature monitoring services to uphold their quality commitment.
Grgich Hills Estate has a long history of excellence and quality. Founder Miljenko “Mike” Grgich first gained international recognition at the celebrated “Paris Tasting” of 1976 when his 1973 Chateau Montelena Chardonnay was chosen as the finest white wine in the world. He then established Grgich Hills and channeled his fierce quality commitment into producing exquisite, richly complex Chardonnays that win awards and delight wine lovers across America and throughout the world.
Grgich Hills Estate continues that quality commitment to this day. To assure their wine arrives tasting as their winemaker intended, Grgich uses eProvenance monitoring services to track their export shipment conditions. The results have been invaluable. In fact, there have been a few instances where monitoring and analysis provided by eProvenance made it possible to keep damaged wine from being sold into the market and also saved Grgich tens of thousands of dollars in costs. When an importer claimed that wine quality issues originated at the winery, Grgich was able to prove the issue stemmed from the importer’s shipping methods, thus clearing Grgich of the expense and keeping the wines off the shelves.
“All in all, monitoring has been really eye-opening and given us a much better view of our wine as it travels across the globe,” said Maja Jeramaz, Export & CA Chains Manager at Grgich Hills Estate. “In one instance, an order was shipped in extreme heat and we were able to show our importer exactly what the journey looked like. The importer promptly changed shippers due to the information we were able to provide, so in that instance, it not only covered us for the thousands of dollars-worth of wine, but protected both her company and Grgich Hills in the future. We also see how monitoring shipments and storage conditions can lower instances of damage – when supply chain partners know you are monitoring quality conditions, it’s an incentive for them to do their best,” said Jeramaz.