There is no more important job than that of you our customers; New England Safety Solutions partners in your success by providing you with the best equipment and keeping you up to date with the latest training. We do it with the most professionally trained attentive staff providing the best customer service available. New England Safety Solutions prides itself on providing a better customer experi
ence; we know how difficult the apparel and equipment procurement process can be because we are public safety professionals ourselves. We provide unparalleled customer service while supplying the highest quality products from the most stringent manufacturers. Equipment and training IS the difference between life and death; NESS is your partner so that you are best prepared to save lives. As a company, one thing that we believe in is the importance of customer service, including service after the sale. We are here to support your needs 24/7 because we understand the industry and know the importance of availability! The equipment that fire, police and ems agencies use agencies use needs regular service and testing. Aside from scheduling regular maintenance for this equipment, we have set forth emergency repair standards. When a customer suffers a break down we have set up to have a company representative in contact with them and if necessary on site within 24 hours as well as have them back in service in no more than 48 hours, This is accomplished by either completing needed repairs or if extensive repairs are needed we will provide the customer with a loaner tool until theirs can be repaired or replaced. We can be reached by phone 24/7! We also offer comprehensive on site as well as in-house training. Each course can be customized to fit your department's needs. Watch for new courses to be posted in the near future!
