12/20/2024
I am really disappointed to see that Royal Caribbean changed the Symphony of the Seas' entire itinerary for December 29th and just notified clients and me today. Instead of cruising the Eastern Caribbean, it is sailing the Western Caribbean because "Due to ongoing construction at the pier in San Juan, the port authority has advised us that the port will not be ready in time for our visit." Funny that I have other clients cruising on NCL out of the Port of San Juan in two days. No changes, no compensation. 100% penalty if they cancel. Not cool.