VacayHome Connect

09/06/2023

08/29/2023

Are you in the path of Hurricane Idalia? VacayHome Connect is here to help our clients communicate with incoming and in-house guests while our partners batten down the hatches. Please call us at 855-460-1500.

08/01/2023

Managing your listings shouldn’t be a circus act.

Our centralized, multi-channel distribution platform allows you to manage property listings, rates, availability, and reservations all from one place.

Learn more: https://bit.ly/3Kn5r9s

07/31/2023

How do I improve my vacation rental reviews?

It’s one of the most common discussions in our industry. We asked our VP of Customer Service and Client Support, Millie Wishnow, to share some quick tips on how property managers can improve their reviews.

Fun fact: Millie and her team manage reviews on behalf of property managers. They solicit reviews, respond to reviews, and help our partners drive more bookings and revenue with unparalleled reviews management.

Quick tips:

Improve your vacation rental reviews and get more bookings on the top vacation sites. Just follow these easy tips from our expert!

07/20/2023

Are too many of your properties sitting empty this summer?

Are you ready for a fresh distribution strategy, or curious about trying out some new channels, but don’t know where to start?

Schedule a meeting with our team. Let’s talk about getting your summer 2023 back on track and how to MAXIMIZE your bookings.

07/18/2023

What if you could manage your listings, rates, availability, and reservations on all distribution channels from one place?

Our centralized platform gives you the power to do all of that and more. It truly is a one-stop shop where everything you need is just a click away, including:

• Automated quality checks
• Advanced reporting and analytics
• 450+ amenity fields
• Policies and price quote comparisons
• Taxes and fees

Contact us today for a quick demo!

👉 https://bit.ly/44rTOWw

07/17/2023

In order for travelers to book your properties, they have to see your listings. 👀

In order for them to see your listings, you have to maximize your visibility. 🌎

But how?

Distributing on numerous channels is a great place to start. 🔀

With our multi-channel distribution platform, you can easily go live on all the top OTAs and their affiliates, including Booking.com, Vrbo, Expedia, and Airbnb, plus private channels that aren’t available anywhere else.

You’re already on the stage — we’ll help you seize the spotlight. 🎙️

07/14/2023

This summer has been extraordinarily competitive for STRs.

Insider and AirDNA teamed up to break down some of this summer’s most popular beach cities for vacation rentals.

Maybe you have properties in these markets, maybe you don’t. Either way, the big question is: are you doing enough to separate yourself from the competition?

Our multi-channel distribution platform can maximize your reach, maximize your visibility, and most importantly, maximize your bookings and revenue.

Contact us today — we'll show you how.

California and Florida dominate the list, which includes cities that have the best combination of bookings, rates, and return travelers, according to AirDNA.

07/12/2023

When a booking occurs, there are lots of questions that need answers.

Here’s the dilemma: property managers are often left in the dark because many channel managers don’t provide reservation transparency.

How come?

And what does full reservation transparency even *look* like?

Learn more:

Reservation transparency is extremely important for vacation rental property managers. Here's what it looks like—and why it matters.

07/11/2023

As Vacation Rental Management Association (VRMA) continues to grow and evolve, we're proud to stand by their side as corporate sponsors and Tier 1 VRMA Advocacy Members.

Check out this new Skift article about VRMA's latest efforts:

Kimberly Miles of the Vacation Rental Management Association said it welcomed individual hosts and collaborated with the hotel industry.

07/10/2023

Our team is your team — no matter how you say it.

Based in the U.S., VacayHome Connect’s 24/7 contact center specialists are an extension of your team. They’re fluent in English, Spanish, Hindi, Japanese, and all things property management, and they really do it all:

✔️ Reservations and Cancellations
✔️ Guest Inquiries
✔️ Relocations and Emergencies
✔️ Reviews Management

Ready to free up some bandwidth for you and your team?

Contact [email protected] today to learn how our multilingual contact center can be your secret weapon.

06/29/2023

It’s almost Fourth of July, which means it’s a great time to talk about snow. ❄️ ☃️

Seasons change quickly — STR property managers know this better than anyone. We maximize production at ski destinations all around the country.

Winter is coming (eventually). Is your business ready to capitalize?

06/27/2023

Payments by Booking.com is a trusted payment service that features guaranteed payments and fraud protection. We’re proud to offer Payments by Booking.com to our partners because it:

• Reduces cancellations
• Accelerates revenue growth
• Provides protection against fraud and chargebacks

Reach out to [email protected] to learn more, or click here to read a quick article about this awesome Booking.com service:

https://bit.ly/3PyZwBo

Vacation rental property managers: What is payments by Booking.com and how can it help your business? Learn more here.

06/26/2023

Pre-booking communications can be a total drag on bandwidth.

Led by Millie Wishnow, our Contact Center team can instantly be leveraged as an extension of *your* team. In Millie's words:

"We take care of all the time-consuming pre-booking stuff, influence the sale, and set the correct guest expectations so when they arrive at your property, your team can do what they do best: provide a wonderful stay. Once a reservation is booked our work doesn't stop there. We handle all the financial responsibilities, identity verification, reviews, and other tasks to free up your team."

06/21/2023

Channel managers simply manage production.

Us? We maximize it.

06/15/2023

ICYMI: Last month, we unveiled our 2023 Expedia Guide: How to Drive More Visibility & Bookings, which covers everything from content scores and clustering to promotions, reviews, and revenue management strategies.

Are there any Expedia topics we didn’t cover that you’d like to learn more about? Let us know here, and be sure to follow us for more free resources!

👉 Part 1: https://bit.ly/3OGdHEq
👉 Part 2: https://bit.ly/3BWf8XK
👉 Part 3: https://bit.ly/45xFkoU
👉 Part 4: https://bit.ly/423GBBf

06/14/2023

How easy is it to get started with us? Well…

Step 1: Import all of your content/data with the click of a button. 👇

Step 2: Relax as our automated quality checks refine your listings. ✨

Step 3: Go live on the OTAs you choose, including Expedia Group, Vrbo, Booking.com, Airbnb, and all of their affiliates. 📡

Step 4: Start getting bookings from millions of qualified travelers. 💰💰
..that easy!

06/12/2023

A full booking calendar doesn’t necessarily mean you’re maximizing revenue – in fact, many property managers sell themselves short because they simply don’t have the right revenue management tools at their disposal.

Led by Stephanie Lezotte, our Client Success team forges a deep understanding of your business goals, leverages data and analytics, and maximizes your booking revenue to help you make the 💰💰 you *should* be making.

06/09/2023

Summertime is for traveling. The only question is: will you stay on this planet?

Earlier this week, Atlas Obscura had a great article about how summer skies provide the perfect roadmap for exploring the solar system: https://www.atlasobscura.com/articles/how-to-see-mars-and-venus

And of course, if you’re still waiting for your stars to align, ditch the telescope and give us a call. We’ll show you how our full-service platform delivers—wait for it—out-of-this-world production. 🌎

Our nearest planetary neighbors can help you map your place in the solar system.

06/07/2023

Our full-service, pay-for-performance model means we don’t get paid until you get bookings.

Follow us to learn about how our industry-leading distribution solutions can maximize your production, or contact [email protected] for more details.

06/06/2023

Summer’s here, but with booking forecasts trending downward, many property managers are struggling to meet production expectations. Enter: Golden Guests.

Travelers on private listing sites are known as “Golden Guests” because they…

✔ Invest in multiple vacations per year
✔ Pay for higher-value bookings
✔ Book further in advance and stay longer

VacayHome Connect places your listings in front of millions of Golden Guests through private channels you can’t access anywhere else. Contact us today to learn more, or visit here to read about Golden Guests: https://bit.ly/43Ji71p

06/05/2023

Maximized production.

All the major channels, every dazzling season.

06/01/2023

Why is getting up and running on a new channel manager so difficult?

With VacayHome Connect, there are no hurdles to climb over or hoops to jump through. Led by industry expert Bob Harvey, our implementation team efficiently onboards, optimizes, and deploys your inventory so you can start producing.

It's as easy as bing, bang, boom, bookings. Let's go!

05/31/2023

Our pay-for-performance model means we don't get paid until you get bookings. In other words, we do well when *you* do well — period.

Contact [email protected] today to learn more.

05/30/2023

IF YOU USE ALL CAPS FOR YOUR LISTING HEADLINES, TRAVELERS WILL FEEL LIKE YOU'RE YELLING AT THEM.

Let's bring it down a notch. Ah, that's better.

Headlines are a small but mighty part of your listings and brand — how you format them, and the content you choose to highlight in that space, really matters. Here's how to write powerful, eye-catching headlines without shouting:

https://bit.ly/3OLOWXq

05/25/2023

Are your bookings not where you expected them to be heading into summer? Let us know!

VacayHome Connect’s pay-for-performance, full-service model maximizes production no matter the forecast. Contact us today so you can get back on track — and stay there.

05/25/2023

Earlier this month, we rolled out our 2023 Expedia Guide, which reveals tips, tricks, and dynamic strategies for driving more visibility and bookings on Group.

Are there any topics we didn’t cover that you’d like to learn more about? Let us know here, and be sure to follow us for more free resources!

👉 Part 1: https://bit.ly/3OGdHEq
👉 Part 2: https://bit.ly/3BWf8XK
👉 Part 3: https://bit.ly/45xFkoU
👉 Part 4: https://bit.ly/423GBBf

05/24/2023

VacayHome Connect is proud to offer Payments by Booking.com to our partners.

Millions of users already rely on this powerful service for guaranteed payments and fraud protection. It alleviates the operational workload of processing cancellations, no-shows, invalid credit cards, and fraudulent payments/chargebacks that cause revenue loss — and major headaches.

Ready to streamline your business with Payments by Booking.com? Reach out to [email protected] to get started, or click here to learn more:

https://partner.booking.com/en-us/help/policies-payments/payment-products/understanding-payments-bookingcom

Building customer loyalty by making guests feel like part of the family Five-time Traveller Review Award winner Georgiana George, owner...