Reliable Documentation Inc.

Reliable Documentation Inc. Reliable Documentation, Inc. brings an unmatched level of experience and knowledge in the marine industry .

Boat Buying 101 - Letter to CA DMV Dept Head & CA Governor:I have had three phone calls since yesterday with respect to ...
08/13/2024

Boat Buying 101 - Letter to CA DMV Dept Head & CA Governor:

I have had three phone calls since yesterday with respect to the attached letter received by vessel owners (I have redacted owner info). Please help me get to the correct person who authorized of this. Vessel HIN guidelines may have gone into effect in 1972; however, most vessel manufacturers did not fully comply until the late 70s at best. More like the early 80s. Also, the DMV directly issues Hull Numbers that do not conform to the set standards. Especially if a boat is coming out of USCG Documentation and going into DMV registration – the DMV will issue the Official Number as the Hull Number.

Where is the personnel going to come from that is going to handle ALL the boats that have 30 days to become ‘compliant’ when California is in a budget deficit and overtime for DMV employees is not allowed. According to the attached letter sent out to what I can only presume are THOUSANDS of vessel owners, DMV is going to reissue ‘compliant’ hull numbers with new registrations and titles to all of the ‘non-conformers’?

Also, foreign built boats do not have to comply with US Hull Numbering standards, although most do.

Please tell me who was responsible for this complete waste of Taxpayer funds, I would be more than happy to speak with them.

08/07/2024

Boat Buying 101 - State Agency

Me (calling state agency): Hi, you returned paperwork to me stating that certain information was missing.

State Agency: Yes, you needed to provide all information that proves that all paperwork submitted belongs to the same boat.

Me: (as I am emailing him copies of what was provided, highlighted and circled) It was all there; I even provided extra documents so that it would be easier for you to confirm.

State Agency: We can’t accept copies; it has to be original.

Me: Yes, I know. All the paperwork was original when I sent it to you, and you sent it ALL back to me. And now my clients have lost almost 4 weeks as you could have called me direct.

State Agency: We only call if we think it can be resolved with a phone call.

Me: (getting heated) This could very well have been resolved with a phone call as all the information was there in the first place.

State Agency: I think you think you know what you are talking about.

Me: I have been doing this for 30 years, I know what I am talking about.

State Agency: Yes, as I said, I think you think you know what you are talking about.

Me: Please get me your supervisor.

07/25/2024

Boat Buying 101 – I don’t work for free.

Good afternoon, how can I help you?

Client: I am buying a boat from Jack and Jill Smith and was wanting to see if you wanted to handle the paperwork.

Me: Of course.

Client: I just finished doing the paperwork myself on my other boat, but I figure it might be easier to enlist your company to help. It is just a simple exchange. Not anything difficult. However, I did submit the paperwork on my other boat about 12 weeks ago to the USCG and haven’t heard anything back.

Me: Would you like me to check on your other boat for you? You should have received something by about 6 weeks.

Client: Oh, ok. I did receive something, but they said I made a mistake and needed to fix it. Which I did and sent back to them. That happened a couple of times.

Me: Our job is to make sure all paperwork is properly prepared and executed so that doesn’t happen.

Client: Well, it is just a simple transfer. Nothing more. I am sure I could do it myself, but the sellers told me how easy and seamless you made the process go when they bought the boat.

Me: I am happy to help, we will coordinate everything from start to finish. (Quotes him our standard fee)

Client: Why is the cost so much? It’s just a simple transfer. I would think you would want to help me out and not charge anything.

Me: Do you work for free?

06/05/2024

Boat Buying 101 OOP$ edition

Me: Good afternoon, how may I help you?

Salesperson: I received copies of all the signed paperwork you sent me. Why did you send me a Payoff Authorization?

Me: Because the seller has a $250k loan on his boat and you need to wire funds to the lender before you send any proceeds to the seller.

Salesperson: He didn’t tell me he had a loan on the boat.

Me: I sent you the Lien Search confirming the loan as well as I had done the work on boat when he bought it.

Salesperson: You didn’t say anything.

Me: I highlighted it red!

Salesperson: What would happen if I sent the total amount of the proceeds to the seller instead of paying off the loan first?

Me: Seriously?! Plan for your funeral!

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