Talbot Clock Shop

Talbot Clock Shop Clock Sales & Service for your Treasured Family Heirlooms & new clocks with over 40 years experience. Please plan accordingly. So it is with your clock as well.
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POLICIES AND PROCEDURES

I want your experience with Talbot Clock Shop to be seamless and enjoyable. My goal is to restore your cherished heirloom clocks to good running order, so that you can enjoy them for years to come. Here are some of the policies and procedures I use to help achieve that goal. ESTIMATES

I give free estimates on all repairs, upon inspection of your timepiece. However, there

are times when the repair may not be obvious without a complete teardown and inspection of the mechanism. I will do my best to make sure you understand what is involved in the repair of the clock. If upon teardown and full inspection I find significant other repair needed (exceeding 10% more than the original estimate), I will call and seek approval to proceed before going any further. If you decline, I will return the clock to you free of charge. PAYMENT

We accept cash, personal check or credit cards for goods and services. Credit cards will be charged a processing fee of 3% if presented in person, and 4% for over the phone payments. We DO NOT accept PayPal, Zelle, Venmo or other electronic forms of payment. DEPOSITS

I do not require a deposit on scheduled work. Remember, I have your clock and that is all the collateral I need (See Lack of Communications below). However, there are rare circumstances where the cost of repairs exceeds the commercial value of the timepiece. If you wish to proceed for sentimental (or other) reasons, a deposit makes some sense. I will advise you at the time of the estimate and consent by you to proceed. REGULAR MAINTENANCE OF TIMEPIECES

All well built clocks require regular maintenance the same as any mechanical device. Your car, for instance, requires periodic oil changes, tire rotation, etc. to keep it performing in top condition. I recommend re-oiling the clock every 5 years, at which time I will inspect for any additional needs and advise you about them. Just like your car, regular maintenance will prevent costly repairs or even the need for replacement of the mechanism. DROP OFF OF TIMEPIECES

Please be aware that there are times when the shop is very busy, and due to limited storage room, I may ask you to bring the clock back at a future date. I will also give you a date at which I believe I can have all repairs completed for you to retrieve the clock. This is the date I will strive to meet in returning your clock. (See Unforeseen Circumstances below). HOME VISITS

For floor clocks or particularly large wall clocks, I offer a home visit service at extra cost. Sometimes it is possible to affect repairs on the spot in your home, particularly if the clock has been well maintained (see Regular Maintenance above). However, many clocks will run for years, even decades with no maintenance, at which time extensive repairs or replacement may be needed. (See Regular Maintenance above). WARRANTY

I will warranty all repairs for a period of one-year after return to you. This means I will repair or adjust as needed to insure your clock runs as intended. I cannot, however, warranty any kind of abuse, and my inspection will reveal that. I am fairly liberal on this point though. Since few people have exposure to mechanical timepieces these days, there may be a lack of knowledge on your part on correct procedures to successfully own and operate them. I'm always happy to instruct you and answer any questions you may have, just call. UNFORSEEN CIRCUMSTANCES

As I've personally experienced not too long ago, sometimes life can get in the way of performance, with unintended results. One year, a bad storm blew many shingles off the roof at the shop, causing water intrusion into the storage area. Luckily I came right over after the storm passed and was able to protect all the clocks from any damage. Last year, I had two unexpected major surgeries which set back timing for returning clocks to the owners by the promised date. But I kept everyone informed and worked diligently to bring the backlog back to normal. Just please be aware that sometimes life gets in the way of our plans. But I will do my best to keep everyone informed of any delays. PICKUP OF CLOCKS

I will call you when your clock is ready to be picked up (or delivered if a floor clock). It is your responsibility to make arrangements to establish a date for this. Please do not leave a clock in the shop for longer than one-month after being notified of its readiness. Storage is limited and affects my ability to bring in other customer's clocks for repair. LACK OF COMMUNICATIONS

If you are unable to retrieve your clock in a timely manner, please let me know what's going on. I'm lenient if there is communication between us, but it makes it difficult to be so if I have no idea what's going on. Also make sure I know the best way to contact you, and that the contact information is correct. Several times the phone number I was given was off by a digit, which makes it impossible to reach the customer. Maryland law regarding these transactions is specific (see MD Commercial Law Section 16-302). Any article left after notification of completion of repairs for a period of more than 90 days, may be sold in order to recoup the loss on the bill. However, if you come in after 90 days and the item is still in my shop, you can retrieve it for the amount owed. If it has been sold, I am required to return to you the difference between what was owed and what the item was sold for. After six months, the item is considered abandoned property and I may dispose of it in any manner I choose with no recompense to the owner. Again, I'm lenient on this IF I am kept in the loop. Just let me know you're still interested. I'm not here to make enemies, but I must make a profit on my time invested if I'm to be in business tomorrow. APPOINTMENTS

You are responsible to remember any appointments made with Talbot Clock Shop. Please make a note of the date you are given and set a reminder so that you can call us for a drop off time. Appointments may be made by our scheduling app (preferred, see website or our page for links) or by phone. IN-SHOP – When we are quite busy, you may be asked to drop off or pickup your clock later. This is primarily due to us experiencing a backlog of 4-6 months at this time and storage space and/or potential damage concerns. We will reserve this time slot for your clock and give you an expected pickup date. If you miss the date by more than two weeks, Your time slot may be given to another client and you will have to reschedule with us at a later time. IN-HOME – Missing a previously scheduled appointments for in-home services or pickup for complete overhauls of floor clocks will be subject to a no-show fee. Our time is limited and we need to help as many clients in the restoration of their cherished timepieces as possible. If you are not available after driving some distance, it means someone else is not getting helped. Not being available at the established appointment time WITHOUT PRIOR NOTICE will be billed as follows:

- Up to 30 minutes drive the fee is $75.

- From 31-45 minutes drive the fee is $85.

- From 46-60 minutes drive the fee is $95. Time will be calculated as mapped by Google maps in normal traffic conditions. An invoice will be left on your door and no further appointments may be made until the fee has been paid.

11/25/2024
Remember to set your clocks back Saturday night from sunshine and happiness to darkness and despair . . .
10/30/2024

Remember to set your clocks back Saturday night from sunshine and happiness to darkness and despair . . .

Today's haul from the attic of the collapsed house. Eleven restorable, seven for parts. The colorful child's version app...
10/08/2024

Today's haul from the attic of the collapsed house. Eleven restorable, seven for parts. The colorful child's version appears new and was a surprise as I unwrapped a box I took as is. Four NOS anniversary domes and a box full of telechron rotors, (unfortunately all 30 rpm) . . .

Today's funny
08/15/2024

Today's funny

05/28/2024
That wasn't there yesterday. I've got no clue . . .
05/02/2024

That wasn't there yesterday. I've got no clue . . .

Two shop bunnies greeted me this morning. You know what that means . . .
04/25/2024

Two shop bunnies greeted me this morning. You know what that means . . .

Remember . . .
03/08/2024

Remember . . .

In one of my past lives, I was fairly well known amongst the modeling community for some of my 'interesting' creations. ...
01/29/2024

In one of my past lives, I was fairly well known amongst the modeling community for some of my 'interesting' creations.

In 1988 my pro-street Isetta made the covers of Model Car Journal and Plastic Fanatic Magazines. (There is a photo-reduced copy of MCJ tucked under the wiper blade).

Olds Quad 4 in the back topped by a Holley Dominator on a 4-53 blower feeding twin turbos. All brass tube chassis with full roll cage. Body tilts forward to reveal the details including: braided fuel, coolant and brake lines with correct AN fittings, NOX bottle, aluminum interior tub, single MT rear tire and wheelie bars.

Always a hit at the model car shows I frequented in the late '80's - '90's.

01/25/2024

Second negative Covid test, two days after the first negative test.

So I open to the public again on Monday, January 29 at 9:00.

01/23/2024

First negative Covid test!

One more in 48 hours and I'll be open for curbside pickup/delivery. Five days after the second negative test it will be business as usual again.

01/22/2024

Beginning day 5 on Paxlovid and doing much better. Fever and sore throat left on day 3, but still left with hangover symptoms, and testing positive.

The shop will remain closed to clients until I put two successive negative tests behind me. And I'll still strongly suggest masks for a couple weeks after that. Curbside pickup/drop-off will be encouraged.

Meantime, I'm well enough to work on the backlog to catch up. At least part time, still quite tired. "Get rest" I was told. Isn't any rest when you're up every hour to 'drain the system' of unwanted fluids.

Thank you for your patience. I'll keep you informed when I'll reopen.

Address

108 Maryland Avenue , Ste 101
Easton, MD
21601

Opening Hours

Monday 9am - 11:30am
Tuesday 9am - 11:30am
Wednesday 9am - 11:30am
Thursday 9am - 11:30am
Friday 9am - 11:30am

Website

http://www.talbotclockshop.com/

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