Looking for electric vehicle charging stations in Fayetteville?
To support local drivers and tourists, Fayetteville Public Utilities has partnered with the Tennessee Valley Authority, the Tennessee Department of Environment and Conservation and Seven States Power Corporation to bring 2 new EV charging stations to downtown Fayetteville. The chargers are for public use and are located just off the square at 110 College Street West.
The addition of an EV charging site represents another way FPU works to serve our community.
Fayetteville Public Utilities' Secure Pay number has changed to 1-855-939-3780.
Secure Pay allows you to pay your utility bill using a toll-free number 24 hours a day, 7 days a week. With your FPU Account number in hand, call 1-855-939-3780, follow the recorded prompts and select your payment method. Secure Pay accepts MasterCard, Visa and Checks.
Save time with Secure Pay!
Fayetteville Public Utilities’ Smart Hub does more than allow you to manage your account, report an outage and pay your bill. It also helps you understand and improve your energy habits.
With temperatures on the rise, we are all looking for ways to meet our energy goals by reducing our usage. Smart Hub can help.
Access your account securely wherever you are by downloading the free Smart Hub app to your phone or by visiting the online portal at fpu-tn.com.
Fallen power lines are often still electrically charged. If you see one, stay far away and do not attempt to touch the line. Anything the downed line is touching, such as a fence or tree, could be energized and should also be avoided.
Your friends at Fayetteville Public Utilities encourage you to stay a safe distance away and report downed power lines 24 hours a day, 7 days a week by calling 911 and FPU at 433-1522.
Sewer systems are designed to dispose of only toilet paper and human waste. Wipes (even those labeled as flushable), paper towels and hygiene products might pass through the drain, but they can create backups and costly repairs in household plumbing, sewer lines and treatment plants.
Help keep the sewer system running smoothly. Save the pipes. Don’t flush wipes.
Fayetteville Public Utilities’ final Customer Appreciation Day is Monday, June 17th, from 5:00 until 6:30 p.m. at FPU’s Work Center located at 4141 Thornton Taylor Parkway.
If you are an FPU customer, and you haven’t attended one of our appreciation events, please make plans to join us for food, fun, children’s activities and giveaways.
Join us on June 17th as we celebrate you - our customers, friends and neighbors!
Prep your house for summer with these cool tips:
🔹 Caulk around windows and doors.
🔹 Set ceiling fans to turn counterclockwise.
🔹 Lower your thermostat at night but allow it to run a bit warmer during the day to reduce energy usage.
🔹 Contact a member of the Quality Contractor Network for an HVAC tune-up and determine if you qualify for a $50 rebate from TVA Energy Right.
Learn about money-saving rebates and tips at EnergyRight.com or by calling 433-1522.
Bad weather happens, but careless use of a generator doesn’t have to.
When using a generator, it is important to read the instruction manual, have a working carbon monoxide alarm, operate the generator in a well-ventilated, dry area and never connect a generator to your home’s electrical circuits unless an isolation device has been properly installed by a licensed electrician.
Knowing how to properly use your generator can keep your family and our utility workers safe.
At Fayetteville Public Utilities, we recognize Electrical Safety Month each May, but we practice it year-round.
Keeping our employees and customers safe is a top priority. Therefore, we provide employees with the training and resources needed to safely do their jobs, and we educate our customers about the dangers of electricity by hosting safety demonstrations at local schools and community events.
FPU is dedicated to providing uninterrupted service 24/7, but we are equally committed to keeping our community safe around electricity.
As your hometown utility provider, Fayetteville Public Utilities not only delivers reliable and affordable utility services, but we also support this community. Through youth programs like the Student Utility Board, Youth Leadership Summit and Washington Youth Tour, FPU prepares local students to be tomorrow’s leaders.
As our student board graduates, we applaud them and all our local graduates who have worked hard to achieve this milestone. Best wishes and congratulations from FPU! 🎓
There are two more opportunities to join Fayetteville Public Utilities for our Customer Appreciation Days.
Our next event will be held at the Petersburg square on Monday, May 20, from 5:00 until 6:30 p.m. FPU customers in the Petersburg, Howell and Boonshill areas are invited to join us for food, fun, children’s activities and giveaways.
Our final customer appreciation event will take place in June at FPU’s office in Fayetteville. We hope to see you soon!
At Fayetteville Public Utilities, we care deeply about the quality of water we provide to our customers, and we are extremely proud of the standards we maintain.
As part of our commitment to supplying high-quality drinking water that meets or exceeds state and federal guidelines, we test our water and publish the results in a yearly Water Quality Report. The results for 2023 are available.
To view our Water Quality Report, visit FPU’s website or stop by our office for a paper copy.
Take a listen to the latest update from FPU’s CEO/General Manager Britt Dye. Our crews are still working diligently on restoring the few hundred power outages we have remaining. It has been a tough process due to the amount of fallen trees this storm caused. We ask for your patience as we continue working to get every FPU customer powered back up.
FPU had a few thousand customers without power early this morning, and that number has now gone down to 826. We appreciate your patience as we continue our restoration efforts.
If you have an outage, please make sure it is reported to us. Either give us a call at (931)433-1522 or use our SmartHub app.
Take a listen to the latest update from FPU’s CEO/General Manager Britt Dye. FPU is still responding to scattered power outages across Lincoln County. If you see any damage to power lines, please report it by giving us a call at (931)433-1522.
One of the most common causes of power outages is trees contacting power lines. To ensure the high level of reliability that you expect, Fayetteville Public Utilities trims trees near power lines.
Regular pruning of vegetation around lines maintains the integrity of the system and helps keep the electricity flowing. If you see trees growing near power lines, please call FPU at 433-1522.
What is FOG? FOG stands for fats, oils and grease, all of which can damage the sewer system and result in costly repairs.
The best way to prevent clogs and backups caused by FOG is to never pour fats, oils or grease down the drain. Instead, let the grease cool, pour it into a disposable container and place it in the trash.
Trash the FOG and help Fayetteville Public Utilities prevent clogs!
FPU’s next Customer Appreciation Day will take place on Monday, April 29, from 5:00 until 6:30 p.m. at the Blanche Fire Department located at 1653 Ardmore Highway.
FPU customers in the Taft, Blanche, Cash Point and Ardmore, Tennessee, areas are invited to bring the entire family and join us for food, giveaways, children’s activities and fun.
Future events will be held at Petersburg and Fayetteville. We look forward to seeing you!
Call 811 Before You Dig
Are you planning on planting a tree, putting up a mailbox, constructing a driveway or installing an inground pool?
Utility lines beneath the ground provide all the essentials, including electricity, water, natural gas and sewer. To ensure your safety, Fayetteville Public Utilities reminds you to call 811 to locate underground utilities at least three days prior to starting any digging project on your property.
Dig safely by calling Tennessee 811 or visiting tenn811.com to submit a locate request.
At Fayetteville Public Utilities, our crews work hard to avoid utility disruptions, but, despite our best efforts, they do occur from time to time. Wind, lightning, trees, animals and extreme temperatures can all cause problems when it comes to utilities.
FPU is here when you need us – 24 hours a day, 7 days a week. Should you experience an interruption in service, please report it by calling 433-1522 or by using SmartHub.
