04/20/2025
✨ Universal Helios Grand Hotel Review ✨
THIS. HOTEL. 🤯
We were the very first to stay in our specific room. Which is incredible in and of itself.
✨ Location - Probably the best part of Helios. You’re so close to Epic, I would say one step away from the entrance. Helios has its own security and ticket check, then once you’re through that you’re IN Epic. If location is key to your trip, this will be the hotel we put you in for your Epic Universe trip.
✨Rooms - Keep in mind we were the first to ever stay in our room, so the cleanliness? Off the charts. The amenities were great with a tablet to communicate to the hotel. The comfort was our favorite part, the towels were so fluffy, and the bed was perfect.
✨Amenities- This hotel has everything you could need on a vacation. Multiple places to eat, a Starbucks, a huge pool, valet parking, a club lounge and so much more.
✨Service - Everyone was so friendly and so excited to finally welcome guests. It felt like coming home to family.
Everything above is exactly why we will be staying here again and recommending it to clients for Epic Universe trips. 🥰
Of course with full transparency I give all my clients, there are some things that we did not like. The crazy thing is, it is only 2 negative comments and both I think will be fixed by the time it officially opens. The first, check in time, the workers are still learning the check in process, so it did take a couple of hours to check in. I am positive this is part of the reason we were able to preview, so they can learn with real life people. The second being the price for food, it was way above the average for theme park food. If these are the only problems with a hotel, that’s still incredible. I am very confident both will be fixed by the time previews are over!
Would you stay at Universal Helios Grand?! ✨