04/17/2024
✨ Member Spotlight✨
In this week’s member spotlight, we are proud to shine a light on Bobby Pugh.
We have been asked to say a few words about Bobby Pugh. Describing Bobby in a few words is not possible. But, we will try.
August 24, 1982, a young man came into Redd Pest looking for a job. This young man was Bobby Pugh, at the youthful age of 18. He looked promising, but only time would tell. All companies hope to retain new hires for as long as possible. Employees transitioning in and out does not help the goal to provide quality service for the customer. With Bobby Pugh, we received more than just longevity, we saw the growth of a leader, dedicating his career to Redd. Quality and Integrity are a couple words to describe Bobby Pugh.
In the early days of employment, Bobby helped Redd with Fumigation services at the Ports of Gulfport, Pascagoula and Mobile. Bobby also helped with other general services. Watching Bobby's work ethic, we realized he would be great on a service route. He excelled as a service technician, serving such accounts as Chevron Refinery, Mississippi Phosphates, Port of Pascagoula and many other key industrial and commercial accounts. Along with larger accounts, he served hundreds of residential accounts who loved having Bobby as their technician. For well over 10 years, Bobby led all other technicians by accomplishing goals other employees thought impossible. As Redd's Pascagoula/Jackson County service technician, Bobby received so many company awards that we ran out of space around his office workstation to put them on the wall.
In Bobby's more recent years at Redd, he has served in the role of Business Development. This position is vital in the growth and strength of Redd Pest. Bobby has done so well in new development of customers, that we have had to create new awards to keep up with Bobby's pace. He was the leader in Redd's most prestigious award, The Eagle Award. For years, this was Redd's highest achievement in sales. We were forced to keep raising the bar. We developed the Triple Eagle Award. Bobby met that goal. We created the Golden Eagle Award, Bobby met that goal. In 2020, Redd created the Platinum Eagle Award. In the years of 2020, 2021, 2022 and 2023, Bobby Pugh has received those awards. We are not sure what to do next to reward the level of performance of Bobby Pugh. Our walls are getting heavy with plaques.
Bobby Pugh is a stable and effective force in Redd's operation. Every day, he is the first to arrive and one of the last to leave the office. That 18 year old in 1982, who looked promising, became much more than that. Bobby has been a leader, accomplishing many things others can only imagine.