Reece Appliance Repair

02/12/2025

Welcome to another edition of " own a business, it'll be fun," brought to you by all of us over here at Reece Appliance.

I'd like to start this post off by saying that I love people.

One of my calls last week was a dead washer. The control board was fried, so I ordered it and went back to install it. I put it on, and it powered right up. After installing, I started a load to make sure it was OK. It wouldn't lock or do anything. I then got into test mode and sent voltage to several parts. Voltage was present, but no parts were responding. I know at this moment, there is more to the story.
I go to the kitchen and ask if there's anything I don't know about this. The man then states that their power went out and the generator kicked on. When the generator kicked on, something malfunctioned, and that's when the washer wouldn't work.

I mean this in the kindest possible way, I genuinely do. I wanted to choke him. I fought that thing, questioned my ability, and was extremely frustrated. It was a 500 dollar washer, and there were about 800 dollars in parts I needed. I failed to mention that the 306 dollar control can not be taken back since it was installed. I'm sure i will use it at some point.

And i still felt guilty taking a 65 dollar service call from him, even tho I know it was warranted.

Send help

02/10/2025

Surge protectors on appliances are extremely important. Any appliance you have that's 120 volts and has been purchased since 2010, I'd recommend putting a surge protector on it.You don't have to spend a ton of money on one. They have some decent ones at the hardware store for fifteen bucks. On refrigerators, I am going to post a link to one. The one I like for any refrigerator or freezer has a 3,5 and a 7 minute delay. I recommend the 7 minute delay. Once you unplug your fridge and plug the protector in, wait roughly ten minutes before plugging fridge back in. The last few months I have been replacing alot of relays/overloads on refrigerator compressors. It's usually because the unit was running and you had a small surge and the compressor tries to kick back on to quick causing part failure.

This won't help my tax bracket but it should help you.

Jason Reece

123

02/05/2025

As of immediately, unless you tell me ahead of time, my service is to be paid before I pull out of your driveway. I feel like I provide an above average service. I hope that doesn't sound prideful 🤣🤣. I just know what I put into it and know how a**l I am about customer service.

I've got more out right now than I ever have in 17 years of business. I get that money is tight for many of us currently, but that's just no excuse. I have a lady ive known for close to twenty years that owes me a little something. I seen her at the supermarket this afternoon and when we locked eyes briefly, she went the other way. I think it hurts my feelings more than anything else. This call was a fridge that was just jammed full of food twenty four hours prior. She called me that morning and I immediately went out and didn't have the part so I drove to the S. side of OKC to grab it and fix her the same day.

We were friends well before you were a client. And I promise you, if you don't have it., I am super easy to work with.

And yes, this is an emotional and possibly an impulsive post 🤣

Thank you,
Your local appliance guy
Jason Reece

02/03/2025

Today I had two people cancel and one person postpone. Business can be challenging at times. Today was tough.

I've been in this business long enough to know that some days might just suck. This call here changed my day. I got to repair a washer then I got to go love on these beautiful creatures.

As challenging as today was, I work for the best people on the planet in the greatest town known to man.

01/24/2025

I followed a technician that worked on a dryer for a lady. The call i received was the dryer wasn't heating and making noise. I get out to the house and see where the technician, (if that's what you want to call him,) put on an aftermarket idler pulley and then didn't tighten the screw all the way. That caused the dryer to not turn true and it broke a seam on the dryer drum which is a very bad deal. I was able to replace the element and added a touch of JB Weld on the seam to hopefully get her by for a while. Make no mistake, the dryer still knocks but it's working.

I often talk about aftermarket parts. The reason I do so is because I know that there are some that try and repair their own appliances and good for you for doing so. With that said, if you are one of those guys and you need some assistance, please call me and ill order the OEM part and sale it to you at my cost. Aftermarket parts should be banned. The quality is disgusting.

Have a great weekend.

01/15/2025

I wanted to share so I opened up a few ice makers that I stock to show you what we are purchasing these days.

On the bottom right is an old style ice maker. After the freezer reaches 10 degrees, the thermostat in the ice maker turns the motor on and sends voltage to the inlet valve and it fills. Usually around 90 minutes the mold will freeze and the thermostat turns the heater on briefly to soften the ice to dump. Then the cycle repeats itself.

On the bottom left is the newer styles called flex tray (CRAP.) Same deal once the temp gets to 10 it falls for water. On this one there is no heater. Once it's ready to dump, the thermistor will turn the mold and once it gets about halfway, it is designed to bind and that's how it dumps. I often tell folks it works similar to the ice trays we filled up as kids them dumped out. The plastic on these ice makers is very thin. You can imagine that after a while the plastic will crack and then you have a big mess on your hands.

The traditional ice makers are usually close to a hundred bucks. You will get 12-18 years out of it just depending on several factors like hard water and calcium.

The flex trays vary from 165-350. I have not seen one go longer than five years without being replaced.

They don't make em like they used to.

Houston, we have a problem.

I apologize, China, we have a problem.

01/15/2025

Got to meet Pistol Pete this morning. He shared with me that he's 16 years old and he was a huge fan of T. Boone Pickens. I didn't have the heart to tell him that his service call went up by nearly 20% because of the sweater he chose to wear.

01/02/2025

My last customer had a hospital bed set up for his wife in his living room. As I was repairing his ice maker, I could hear the interaction between a husband and wife of fifty years. I don't know why I am emotional pulling out of their drive but hearing how patient and kind he was just hit my heart.

I love you all and I hope everyone that reads this has the best year of their lives.

11/25/2024

Do you ever go to get your clothes out of the dryer and they're dry, but not dry enough? More than likely you are using an auto dry feature. Auto dry is designed to use sensors and run minimal drying times. I personally don't like auto dry. Auto dry will not allow you to change the drying temp. 100% of my loads I use timed dry. Time dry allows you to use any heat setting you want. 90% of my loads I dry medium heat and the other 10% I use low heat. You may have to run your dryer 3-6 minutes longer to get them dry, but the cooler you keep the inside of the drum, the longer your dryer will last. And if your air flow goes up instead of out, low heat is your best friend.

Happy holidays everyone!

11/14/2024

For the second time in all my years of business, I had the task of trying to find a wedding ring in a dryer. Fortunately, just like last time, we were able to retrieve it. I don't make alot of money retrieving rings out of dryers 🤣🤣🤣🤣 but seeing a wife reunited with her wedding band brings me great joy.

10/05/2024

I take an enormous amount of pride in what I do. Many times I am able to offer same day service and try to be as efficient and reasonable as possible. I'm very fortunate to not have to deal with many unpaid invoices. Today, that number is probably the highest it's ever been, and it's still not staggering. I think what hurts my feelings the most is that it's people that I've worked for several times before. One in particular was laundry not working and I went out and diagnosed the problem then drove to OKC to get the parts and went back so they could wash again for the first time in seven days. I did all of this while trying to take care of my mother during her final few months. I understand that life happens, I genuinely do. I won't pursue legal actions as it's a waste of time and resources. I've reached out multiple times to multiple people trying to get this settled with no luck. I just dont understand how some can post pics of family vacations wearing clothes that are freshly washed and not think of the one who fixed their washer so they could wear clean clothes 🤣🤣🤣🤣

Not even sure why I'm posting this.

Thanks for reading.

08/20/2024

Check out this beauty! I probably can't get any parts for it but she sure is pretty. 🤣

08/08/2024

42 year old fridge repair and I had this knucklehead giving me the eye the entire time. I came out on top.

07/16/2024

Hey there, it's me again.

I debated on whether or not to post this and here i am on the side of the road soaking in gratitude.

Most of you probably seen my post last night about an unpaid invoice. One of my jobs was over in Crescent this morning. As I was leaving the residence, my customer, (who I want to name, but won't,) stopped me and said she read what I wrote. She then gets 100 dollars out of her pocket to put towards that unpaid invoice.

That's not the best part. That money doesn't have much value in my eyes. She then ministered to me. She spoke on the lesson throughout all of this. I was completely caught off guard when this occurred.

I started my truck with a few tears in my eyes and called the next person in line and told them I was heading that way. I then talked with God the entire way to the next house and thanked Him for speaking directly thru her to me.

It's crazy to me how much one moment can change your outlook.

Also, I don't know how, but I'm gonna return that money 🤣🤣🤣🤣

I genuinely feel like I work for the finest people in this world.

Thank you random lady that I will not name. You greatly impacted my day/life.
I appreciate what you did so much.

Bye, yall.

07/15/2024

I've been very fortunate in my 15+ years of business to get paid on a majority of my calls. I've got more invoices out then ever before, currently. I messaged back and forth with one a few evenings ago and she was acting like it wasn't her. So I decided to let it be and then she messaged me about an hour later and said that I had really upset her and she wasn't playing around anymore. You're really upset with me? You're not playing around with me anymore? After that interaction, I decided to shred the invoice and go on about my evening.

Is it bad that I want to go over there and take her hummingbird feeder down?

Is it bad that I want to go pour maple syrup on her windshield?

Is it bad that I want to go over there and spray a 12 inch by 12 inch spot of Round-Up on her freshly mowed lawn?

I wouldn't do any of that. Just trying to make light of the situation.

After all, it's my own fault. Most of the people that are unpaid was wanting to wait a few days or weeks until they had the money to repair. I told them that if they wanted the repair done, that I'd do it and they could pay me when they could?

My bills are paid and I am highly favored. Just a little frustrated, I suppose.

Crazy thing is if any of em called me because their refrigerator was out, I'd go pick up my Round-Up and head over and see if I could get em working again.

What's also crazy is most of them will see this 🤣🤣🤣🤣🤣🤣🤣🤣🤣

05/27/2024

If you serve in any capacity, thank you. It is because of you that i get to experience freedom. Freedom don't come free and I am so grateful for your sacrifice.

05/12/2024

Thank you moms for being the glue that holds your family together. You're worth celebrating this day.

Happy Mothers Day!

02/27/2024

One of my calls this morning was a dryer vent clean out. Before arriving she told me to dry six towels it takes a little over two hours and she was using high heat. Same lady called me a few minutes ago and the same six towels dried in 35 minutes on low heat.

Let's get you on the schedule and give you peace of mind.

(405) 819-8293