05/04/2023
Huntingdon County Visitors Bureau is looking to hire a Visitor Services Associate for the 2023 season! Interested candidates should submit their resume through direct message.
The Visitor Services Associate will provide destination information and navigation to walk-in and phone customers to the Raystown Lake Visitor Center, as well as serving retail customers in the Raystown Reflections Gift Shoppe within the Visitor Center. The position will also be responsible for the general appearance and stocking of the Gift Shoppe and Visitor Center lobby at the direction of the Visitor Center Manager. The position will have consistent weekly hours which may include weekdays, weekends, and holidays, and change seasonally.
Physical Demands: The Visitor Services Associate will often need to be able to lift 30 pound boxes. The position will occasionally require standing for long periods of time. The position must have excellent verbal communication skills.
Key Skill Sets: The Visitor Services Associate will require excellent face-to-face communications, and phone skills. The position will also require extensive computer use, specifically: use of the Microsoft Office® suite of software, and QuickBooks Point of Sale.
Visitor Services Associates assist the Visitor Center Manager in the pricing and display of merchandise in Raystown Reflections Gift Shoppe. Visitor information inquiries are prioritized as follows: Walk-in, phone, email, other.
Must be knowledgeable of all visitor service opportunities and be prepared to adapt and communicate these to the visitor and potential visitor. Coordinating any visitor service related matters pertaining to the Tuesday Morning Wake-Up Receptions with staff. Maintain inventory of guides and other publications necessary for distribution at Visitor Center.
Other Activities
-Work in a positive manner with the public and fellow staff members.
-Assist with other projects as required by immediate supervisor.
-Performs other work related duties as assigned by Executive Director.
