12/05/2024
IMPORTANT SECURITY UPDATE
Dear Valued CoHosted Properties User,
We are writing to inform you about an industry-wide security issue affecting Property Managers and Hosts on Booking. com and other platforms. Unauthorized parties have been sending fraudulent messages to guests, asking them to confirm reservations through a link that requests their credit card details. These messages are not legitimate, and we strongly urge you to take immediate action to protect your accounts.
To safeguard your accounts, please follow these steps:
1. Update Your Passwords: Immediately update your passwords for Booking. com and all other OTA platforms you use (e.g., Airbnb). Use strong, unique passwords with a mix of letters, numbers, and symbols.
2. Enable Two-Factor Authentication (2FA): Add an extra layer of security by enabling 2FA on your OTA accounts.
3. Check Account Activity: Review recent activity on your accounts. If you notice anything suspicious, report it immediately to the platform’s support team.
4. Inform Your Guests: If your guests receive any suspicious messages, advise them to ignore these links and confirm their bookings directly through official channels.
Please be aware that failing to take these steps could leave your accounts vulnerable to unauthorized access.
Thank you for your attention to this important matter.
Sincerely,
The CoHosted Properties Team