Customer Elation

Customer Elation Customer Elation is a Customer Service Call Center. We provide a fun and professional atmosphere. No fear, we don't provide outbound tele-marketing services!

WHAT WE NEED:
Customer Elation employees that are committed, professional and accountable. Most people who are a great fit for our company thrive at the following tasks:

• Working in a fast paced, dynamic environment as the go-to person for one or many clients.

• Answering approximately 30-50 phone calls on a daily basis.

• Fielding customer questions and concerns about products, membership, he

althcare,
billing, services and technical issues.

• Determining the wants, needs and interests of each customer to identify the best solution on the first call.

• Providing a positive, professional, empathetic and customer focused experience. WHAT WE’LL DO:
We provide a warm, open, fun and successful environment with many opportunities for professional development.

• Starting wage is $16.00 per hour with accrued PTO from the start!

• 5 -10 days of paid training

• Supportive leadership that wants to help you succeed and develop as a professional.

• Career advancement and growth opportunities.

• Health Insurance, dental & vision and 401K. We have 3 great locations in Minnesota!!!!

161 4th Ave N. Foley, MN 56329

1150 5th Ave SE
Hutchinson, MN 55350

305 S. 2nd St. Ste. #3
Marshall, MN 56258

05/31/2022

Job Type:
Full-time
Part-time

Qualifications
Experience:
-Typing, 1 year (Preferred)
-Customer Service, 1 year (Preferred)

Job Description

If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

What is a Customer Service Representative?

Our technology enables us to be a virtual extension of our customers' teams and make a direct impact on their businesses every day. If you're a strong typist who loves tech, and customer service, read on!

Overview

As an extension of our customer's office, the Operator role is one of the most important at Customer Elation. Every interaction is an opportunity to carry out our mission of treating callers the way you want to be treated – they do not call it the Golden Rule for nothing!

Company's website:
- www.customerelation.com

COVID-19 Precaution(s):
- Personal protective equipment provided or required

05/31/2022

If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

What is a Customer Service Representative?

Our technology enables us to be a virtual extension of our customers' teams and make a direct impact on their businesses every day. If you're a strong typist who loves tech, and customer service, read on!

Overview

As an extension of our customer's office, the Operator role is one of the most important at Customer Elation. Every interaction is an opportunity to carry out our mission of treating callers the way you want to be treated – they do not call it the Golden Rule for nothing!

COVID-19 Precaution(s):
- Personal protective equipment provided or required

Qualifications and Experience:
- Typing, 1 year (Preferred)
- Customer Service, 1 year (Preferred)

05/31/2022

If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

What is a Customer Service Representative?

Our technology enables us to be a virtual extension of our customers' teams and make a direct impact on their businesses every day. If you're a strong typist who loves tech, and customer service, read on!

Your Responsibilities:

- Adhere to Customer Elations call-handling expectations, limiting personal bias while answering calls professionally in your own tone.
- Create exceptional caller experiences that deliver meaningful connections with customers and callers.
- Maintain accuracy, mindfulness, and strong attention to detail in written communication. Cross "T's" and dot "I's," use proper spelling, grammar, and logical message composition.
- Communicate professionally and with personality.
- Multi-task in a fast-paced, technology-rich environment. Toggle between screens and applications simultaneously.
- Precisely and consistently follow call-handling instructions on every call.
- Provide detailed, accurate notes and messages from callers, and take ownership of mistakes when they happen.

COVID-19 Precaution(s):
- Personal protective equipment provided or required

Qualifications and Experience:
- Typing, 1 year (Preferred)
- Customer Service, 1 year (Preferred)

02/11/2022

$16.70 per hour
Job Type
Full-time
Part-time

Qualifications
• Experience:
• Typing, 1 year (Preferred)
• relevant, 1 year (Preferred)
• Multilingual, 1 year (Preferred)
• Language:
• Spanish (Preferred)
Full Job Description

If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

Please call for a full job description
or to ask questions. 952-653-0625

Working conditions
Normally work takes place in an open office, call center environment with a diverse employee population. This is a coverage position that requires the ability to work a predictable and consistent schedule. It requires the ability to sit/stand and work at a computer for extended periods of time, using finger/hand dexterity to manipulate a keyboard/mouse in a fast-paced, high-volume environment. It requires the ability to communicate effectively with a diverse audience in person, by phone, and by computer.
Customer Elation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by federal, state, or local laws. We support and encourage diversity!
Company's website:
• www.customerelation.com
Work Remotely:
• Potential based on ability to achieve certification
COVID-19 Precaution(s):
• Personal protective equipment provided or required

02/11/2022

Full Job Description
If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

For a full job description or to ask questions give us a call at 952-843-0625

Full-time and part-time shifts positions available.

Qualifications
• Experience:
• Typing, 1 year (Preferred)
• relevant, 1 year (Preferred)
• Multilingual, 1 year (Preferred)
• Language:
• Spanish (Preferred)

Company website:
• www.customerelation.com
Work Remotely:
• Potential based on ability to achieve certification
COVID-19 Precaution(s):
• Personal protective equipment provided or required.

02/11/2022

We are searching for customer service representatives to join our Customer Elation team.

If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

Apply now to learn more and get started!

Please call for a full job description or to ask questions at 952-653-0625

01/10/2022

The HR/Payroll Specialist at Customer Elation is the first point of contact for our employees for Human Resources, Benefits, and Payroll questions.

In this vital role, the HR Specialist is responsible for responding to questions, managing the payroll process for all Customer Elation and Southwest Answering Service departments, overseeing the benefits enrollment and management process, and keeping the strictest confidence with sensitive employee information.

Customer Elation is seeking a detail-oriented, professional individual to join the Headquarters Administration Team.

What you will do:

· Administrative Support – Assist the Administration Department contacts at each of our 15+ locations with questions about payroll, onboarding, benefits, and general HR/Administration questions.

· Payroll Processing – Verify the accuracy of the payroll information submitted on a weekly or bi-monthly basis; work with payroll vendor

· Benefit Management – Oversee the timeliness and accuracy of benefits enrollments for new hires and all employees during the Open Enrollment season.

· Claims Response – Gather information, investigate, and respond to claims related to FMLA, Harassment, Discrimination, Unemployment, Disability, Workplace Injury

· Compliance –Oversee the new employment background check and drug testing process to ensure compliance with State, Federal and client requirements.

The ideal candidate will have:

· 2 years previous Human Resources (Benefits Management\Payroll Processing) experience;

· A demonstrated dedication to information security and confidentiality;

· A positive attitude and a passion for our employees;

· A demonstrated history of dealing with complex issues in a professional, empathetic, discrete, and mature manner;

· Strong computer skills, including Microsoft Word and Excel (HR/Payroll software experience preferred);

· An acute attention to detail;

· Refined communication skills, both written and oral;

· The ability to adapt to changing priorities, and workloads.

01/06/2022

New Wage
$16.00 per hour
Job Type
Full-time
Part-time

Qualifications
• Experience:
• Typing, 1 year (Preferred)
• relevant, 1 year (Preferred)
• Multilingual, 1 year (Preferred)
• Language:
• Spanish (Preferred)
Full Job Description

If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

Please call for a full job description
or to ask questions. 952-653-0625

Working conditions
Normally work takes place in an open office, call center environment with a diverse employee population. This is a coverage position that requires the ability to work a predictable and consistent schedule. It requires the ability to sit/stand and work at a computer for extended periods of time, using finger/hand dexterity to manipulate a keyboard/mouse in a fast-paced, high-volume environment. It requires the ability to communicate effectively with a diverse audience in person, by phone, and by computer.
Customer Elation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by federal, state, or local laws. We support and encourage diversity!
Company's website:
• www.customerelation.com
Work Remotely:
• Potential based on ability to achieve certification
COVID-19 Precaution(s):
• Personal protective equipment provided or required

01/06/2022

Job details
Wage
$16.00 New Starting Wage

Job Type
Full-time
Part-time

Qualifications
• Experience:
• Typing, 1 year (Preferred)
• relevant, 1 year (Preferred)
• Multilingual, 1 year (Preferred)
• Language:
• Spanish (Preferred)

Full Job Description
If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

For a full job description or to ask questions give us a call at 952-843-0625

Company's website:
• www.customerelation.com
Work Remotely:
• Potential based on ability to achieve certification
COVID-19 Precaution(s):
• Personal protective equipment provided or required.

From everyone at Customer Elation, we hope you have a great Christmas and a Happy New Year! 🎅🏼 🎁 🎉 🎊
12/23/2021

From everyone at Customer Elation, we hope you have a great Christmas and a Happy New Year! 🎅🏼 🎁 🎉 🎊

We hope everyone has a fantastic labor day weekend! 🎉 😎
09/03/2021

We hope everyone has a fantastic labor day weekend! 🎉 😎

08/18/2021

New Wage
$14.70 per hour
Job Type
Full-time
Part-time

Qualifications
• Experience:
• Typing, 1 year (Preferred)
• relevant, 1 year (Preferred)
• Multilingual, 1 year (Preferred)
• Language:
• Spanish (Preferred)
Full Job Description

If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

Please call for a full job description
or to ask questions. 952-653-0625

Working conditions
Normally work takes place in an open office, call center environment with a diverse employee population.
Due to COVID-19, transitioned some staff to their home environments. Remote work is possible after an in-office training and probationary period, usually 60-90 days. This is a coverage position that requires the ability to work a predictable and consistent schedule. It requires the ability to sit/stand and work at a computer for extended periods of time, using finger/hand dexterity to manipulate a keyboard/mouse in a fast-paced, high-volume environment. It requires the ability to communicate effectively with a diverse audience in person, by phone, and by computer.
CustomerElation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by federal, state, or local laws. We support and encourage diversity!
Company's website:
• www.customerelation.com
Work Remotely:
• Potential based on ability to achieve certification
COVID-19 Precaution(s):
• Personal protective equipment provided or required

08/18/2021

Job details
Wage
$14.70 New Starting Wage

Job Type
Full-time
Part-time

Qualifications
• Experience:
• Typing, 1 year (Preferred)
• relevant, 1 year (Preferred)
• Multilingual, 1 year (Preferred)
• Language:
• Spanish (Preferred)

Full Job Description
If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

For a full job description or to ask questions give us a call at 952-843-0625

Company's website:
• www.customerelation.com
Work Remotely:
• Potential based on ability to achieve certification
COVID-19 Precaution(s):
• Personal protective equipment provided or required.

With Fall just around the corner and kids returning to school, you may find yourself with some extra time. Customer Elat...
08/18/2021

With Fall just around the corner and kids returning to school, you may find yourself with some extra time. Customer Elation is currently hiring for both full-time employees and flexible part-time positions that can be customized around your family schedule!

Know someone who has kids going back to school? Refer a friend to work with you at Customer Elation and receive up to $250 as part of our referral reward program.

See our open positions today at: https://www.indeed.com/cmp/Customer-Elation-1/jobs

Address

1150 5th Avenue Se
Hutchinson, MN
55350

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Our Story

Customer Elation’s Values: Trust, Excellence, Communication, Integrity, Opportunity, Service & Support.

Customer Elation’s Vision: “We aspire to create amazing customer experiences” being the ultimate career destination supporting our community by operating at full capacity. To be the living example of the Golden Rule; a dynamic partner to all.

Customer Elation’s Mission Statement: Customer Elation’s strength is our commitment to collaborating with all partners to create solutions and opportunity while remaining true to the Golden Rule.

WHAT WE NEED: Customer Elation employees that are committed, professional and accountable. Most people who are a great fit for our company thrive at the following tasks: • Working in a fast paced, dynamic environment as the go-to person for one or many clients. • Answering approximately 30-50 phone calls on a daily basis. • Fielding customer questions and concerns about products, membership, healthcare, billing, services and technical issues. • Determining the wants, needs and interests of each customer to identify the best solution on the first call. • Providing a positive, professional, empathetic and customer focused experience. WHAT WE’LL DO: We provide a warm, open, fun and successful environment with many opportunities for professional development. • Starting wage is $11.50 per hour. • 5 -10 days of paid training • Supportive leadership that wants to help you succeed and develop as a professional. • Career advancement and growth opportunities. • Health Insurance, dental & vision and 401K.

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