CWT is a Business-to-Business-for-Employees (B2B4E) travel management platform. Companies and govern
If you're a traveler in need of assistance, please contact us via the number on your itinerary or speak to a travel counselor directly from the myCWT app. Alternatively please find contact information in the Traveler Help section of our website: https://mycwt.club/3HjmXbV
Navigating through the ever-changing costs of business travel? We've got you covered!
CWT and Global Business Travel Association - GBTA have excellent resources at your disposal. Look out for our 10th anniversary 2025 Global Business Travel Forecast, launching next week.
Laughter and merriment fill the air as you celebrate a new corporate brand with colleagues. An event has been planned that has taken your breath away with the experiences. You are feeling such amusement with beach parties in the sun, fireworks filling up the Cannes sky and the pinnacle – a Black Eyed Peas concert. Thinking about the fun future with this company brings a thrilling feeling of delight.
🎶 We've got a feeling, your event's going to be a good one!
See how CWT M&E can help you reward your teams, providing a once in a lifetime experience.
An experience to bask in mutual admiration
Gen AI is hailed by some as a panacea for efficiency, transparency, and personalized service. Tools like Google Genesis and Chat GPT are transforming travel management by integrating disparate data strands like traveler preferences, corporate guidelines, and trip details to deliver personalized experiences like never before.
Like the internet in the 1990s, now is a defining moment for tech and a chance to reinvent how we do things in all areas of life. But as with any flashy new build, foundations matter, and algorithmic bias in AI-powered decision-making "poses a significant threat to various aspects of our working and traveling lives,” says Matthew Newton, CWT’s VP IT architecture.
Read more and heed Matthew's warning:
Generative AI, Self-Sovereign Identity (SSI), and Blockchain will have the biggest impact on global business travel posits a new white paper by CWT and BTN, Emerging Technologies in Corporate Travel.
2025 foresees an equilibrium in business travel! As announced in the GBTA Convention, Atlanta, expect easing price fluctuations and travel growth aligned with global economic trends - a sign of more predictability and manageability in corporate travel planning. Stay informed and adapt your strategies for this future shift.
Watch the full convention education session in readiness for 10th anniversary launch of the CWT GBTA Global Business Travel Forecast 2025.
Business travel is undergoing significant shifts, making it crucial for companies to stay informed about evolving trends and insights that can help to plan and budget effectively leading up to 2025.
That feeling when you receive respect and accolades for hard work—it can’t be matched. Nothing showcases admiration as much as an incentive trip that, not only celebrates you, but opens up a completely new experience. Meeting the Embera people in Panama and learning from their ancient culture and traditions gives unmatched forever memories. An experience that brings very different people together to bask in mutual admiration.
Craft rewarding memorable experiences for your employees with the help of CWT Meetings & Events.
An experience to bask in mutual admiration
CWT's tech leaders discuss the hype and potential of generative AI (Gen AI) in business travel, noting its ability to make accurate predictions and deliver fast results, despite the inevitable cycle of inflated expectations and disillusionment. They emphasize the importance of quality data, robust validation, and the convergence of business and technology communities in harnessing Gen AI's vast potential for productivity and insights.
“Large language models are like a detective story,” said Matthew Newton, CWT’s VP and Chief Architect on a Business Travel Show panel in June 2024, “Gen AI allows you to predict the whodunnit.”
At the recent GBTA Convention, we shared how global business travel is normalizing after pandemic-driven disruptions. Price volatility is moderating, and travel patterns are leveling out. With growth in business travel now aligning with broader economic trends, companies can plan for a more stable future leading up to 2025. Watch in full:
Business travel is undergoing significant shifts, making it crucial for companies to stay informed about evolving trends and insights that can help to plan and budget effectively leading up to 2025.
Belonging is a feeling difficult to express and yet apparent and palpable when it's felt. Being invited with your coworkers to a summer party is an invaluable opportunity to bond and get to know each other outside of the office routine. And, when the venue is a theme park with so many attractions, laughter is guaranteed.
“All under the same sun” was the slogan of 24 summer parties in different cities for our client to celebrate all their employees—all 10,000 of them!
See how CWT M&E can help you reward your teams by creating great occasions to bond and feel a sense of belonging.
https://bit.ly/4fTtoDc
In the ERM industry, immediate support is not just a need, it's a necessity. Peter Brady, our VP of Energy, Resources & Marine, gives an insightful look into how we efficiently managed a crisis situation for an energy client.
From disaster to caring mode, find out how we can elevate your program's safety and security performance!
Dive into the story here: https://bit.ly/3T0mgum.
The smile on your face is getting bigger and bigger as you enter the resort. You are going to spend three incredible days learning about new products, but above all, having a great time. You can sense the space full of energy, the air filled with excited conversations and the subtle scent of the Thai-inspired venue. An extrovert robot welcomes you and invites you to take a selfie. The joy has just started!
Uncork your team’s emotions 🍾 and see how CWT Meetings & Events can bring joy to your people with rewarding events that provide a once-in-a lifetime experience.
https://bit.ly/4fLoPLg
Creating a robust reporting system requires three fundamental pillars: data, content, and tools. Senior Data Product Manager at CWT, Logan LaBonne, highlights that when these elements work together seamlessly, even at a basic level, they can generate significant insights and actions. From managing operational costs to ensuring traveler well-being and sustainability, the right data analysis can drive better decision-making. Start with the basics and lay the groundwork for advanced analytics.
The right data analysis can transform decision-making and traveler experiences, but first, the fundamentals. What are tangible steps you can make now to improve your analytics?
With the growing complexity of data, businesses often lack the necessary expertise to interpret it effectively. However, emerging tools like AI and automated analysis are bridging this gap, offering intuitive, user-friendly solutions that enhance Business Intelligence and decision-making.
Ready to bridge the data literacy gap in your organization? Read more:
There are 3 fundamental pillars to a quality reporting system; comprehensive, accurate and timely data, relevant, clear and actionable content, and it’s important to deploy the right tool to manage data and content.
CWT's Special Assistance Service goes beyond booking flights; it's about fostering trust, removing barriers, and empowering travelers with visible and non-visible disabilities to explore the world fearlessly. Learn more: https://bit.ly/4dHvm8E
“CWT’s data & reporting is far and away superior to other TMCs. The self-service model is what attracted us to CWT...I can go and build my own reports and get my own data."
Unlock the power of data with Analytics.
Experience the difference with CWT.
Analytics is our cloud-based intelligence and reporting solution that delivers flexible, dynamic, real-time analytics and insights for travel managers.
Adriana Magill is an exceptional Client Director at CWT, leading the way in Life Sciences travel management. Her background in the hotel industry and expertise in travel categories have solidified her partnership with Danaher, a global life sciences leader. Read how Adriana and the team helped transform their travel program:
Based in Canada, Adriana is an experienced Client Director for one of our top customers in the Life Sciences industry. She started her career in the hotel industry before moving to CWT to manage a broader range of travel categories including air, car, technology, and related trends. In a short time,...
Imagine that you are invited to a party, but not just any party. A baroque party inspired by Vivaldi’s Four Seasons concert. A themed evening built around Autumn, Winter, Spring and Summer, with performances carried out by musicians, dancers, acrobats and singers. One of those nights where your eyes open wide in amazement. An illustrious musical, gastronomic and artistic experience amazing 300 fortunate attendees.
https://bit.ly/3YuWAds
Let's craft memorable experiences together!
See how CWT Meetings & Events can organize amazing parties, providing a once-in-a-lifetime experience.
CWT's Erica Antony, Chief Product Officer, took some time out at GBTA Convention to join Monisa Cline in the GBTA Broadcast Studio, where they discussed the impact of remote work and employee well being, accessibility in travel, and AI's transformative impact.
Watch the full interview 📽️
Erica Antony, Chief Product Officer at CWT at GBTA Convention 2024 | Atlanta to explore business travel news and industry updates.
Gen-AI's potential in business travel is vast, offering significant productivity boosts and rapid deployment, but it's also subject to waves of hype and disillusionment, similar to past tech trends. Experts emphasize the importance of high-quality data and cautious implementation to realize its benefits, while acknowledging that only a fraction of experimental ideas may succeed. Read what the technology gurus at CWT have to say on it:
“Large language models are like a detective story,” said Matthew Newton, CWT’s VP and Chief Architect on a Business Travel Show panel in June 2024, “Gen AI allows you to predict the whodunnit.”
How many days until departure? As the date approaches, anticipation morphs into a full-blown case of "can’t-wait-ness." It’s a delicious kind of impatience, where every day feels like a step closer to something extraordinary. Already envisioning the destination, the activities and the connections. There’s something incredibly uplifting about looking forward to an event that promises an incredible destination, amazing activities and team-building in such a unique way.
The promise of a cherished experience makes the wait almost unbearable—but in the best possible way. The mere feeling of anticipation brings a big smile.
https://bit.ly/4fkwsbc
Let’s create memorable experiences together!
See how CWT Meetings & Events can help you reward your teams, providing a once-in-a-lifetime experience.
Unforgettable experiences in Cape Town
Years of dedication, honing skills and training for the biggest event of your career – no, not the athletes, our CWT teams who are currently in Paris covering the 2024 Summer Olympics!
CWT has a 25-year legacy of servicing sporting organizations worldwide. For this globally significant event, our specialists are coordinating the travel itineraries for the entire event and gearing up for the Paralympic Games starting on 28 August.
It’s sure to be gold medals all round!
Want to read other success stories and find out how we can help your travel needs? Connect with us:
Need to move film crews, television equipment, news teams, or sports squads? Dedicated and highly specialist teams provide confidential and secure travel services, including white-glove VIP service, 24 hours a day.
Want to spend less time building travel program reports and more time actioning data? Analytics' robust library of content makes it easy to find the what and understand the why. Real-time data, interactive dashboards, and dynamic visualizations let you identify insights faster and take action. Learn more: https://bit.ly/4bXj7n9
Generative AI, SSI, and Blockchain are transforming global business travel by enhancing traveler experience, cost control, and service delivery, according to a recent white paper we produced with BTN. However, addressing algorithmic bias is crucial to ensure equitable access and avoid disparities in budget allocation and employee well-being, making fairness in AI a top priority for future travel management.
Generative AI, Self-Sovereign Identity (SSI), and Blockchain will have the biggest impact on global business travel posits a new white paper by CWT and BTN, Emerging Technologies in Corporate Travel.
There is no doubt that major sports events attract widespread global attention, and it’s not just the athletes that need to bring their A-game! Whether handling the travel for teams, officials, organizers or spectators, we like to think our dedicated Sports travel counselors are at the top of their game.
Three of the biggest sporting events of 2024 have already taken place and we are honored that our clients have entrusted us with travel management for them! What are we talking about? We'll give you some clues:
• This Super US event didn’t gamble with travel plans, and, a fun fact for you, the day it’s held is second only to Thanksgiving for food consumption – that sure would need a lot of bowls!
• We said ‘Guten Morgen’ and then ‘Adios’ to the 24 teams competing in this tournament, comprising 51 games across 22 separate matchdays
• The 10,714 competitors taking part in this event are doing it for the love of their sport in the City of Love, which last hosted the event a Century ago
Find out how we delivered exceptional value and service in managing complex and high-profile sports travel projects.
https://bit.ly/3W1vSbo
Need to move film crews, television equipment, news teams, or sports squads? Dedicated and highly specialist teams provide confidential and secure travel services, including white-glove VIP service, 24 hours a day.
Unlock the full potential of your organization's meetings and events with our expert insights on Strategic Meetings Management (SMM).
In today's dynamic business landscape, having a robust SMM program is not just beneficial, it's essential. Whether you're navigating geo-political uncertainties or seeking to optimize existing strategies, our top tips will guide you towards success.
Get them here 👇
Our latest figures show 54% of companies have benefited from Strategic Meetings Management. Here are some tips that will allow you to create a killer program and benefit from its many perks:
You just received an invitation to take part in your company's next incentive trip - WOW!
Two months to go to spend a week in an incredible destination. After perusing the agenda, your eyes pop 👀 You just can’t believe your luck to work for a company that offers such incredible trips to their employees. The EXCITEMENT is tangible!
https://bit.ly/3A60xLL
Let's craft memorable experiences together!
See how CWT M&E can help you reward your teams, providing a once in a lifetime experience.
Tired of juggling individual reports for your travel program's different stakeholders? Streamline it with automated data provisioning in Analytics. Build one report to share and let Analytics customize the data according to each recipient's access level.
Discover more of the time-saving tools that come with CWT Analytics: https://bit.ly/4bXj7n9
Regulatory changes in the pharmaceutical industry call for agile and innovative meetings and events. Working closely with our customers in pharma, biotechnology, medical devices, healthcare services and humanitarian organizations, we strive to keep up with the key trends shaping their meetings management.
Jessica Weller, Senior Director Life Sciences/Pharma, Global Strategic Customers at CWT Meetings & Events, spent two decades in travel and meetings, most recently pioneering a combined travel and meetings program for a major pharmaceutical client across 34 countries. Jessica manages multiple strategic global programs helping to maintain a 98% client retention rate and 42% growth rate for M&E life sciences clients. She is on the Pharma Forum advisory board EMEA and US, sharing best practices and developing future trends.
Here, she describes the changes underway and the specific needs of Life Sciences companies.
Jessica Weller, Senior Director Life Sciences/Pharma, Global Strategic Customers at CWT Meetings & Events, is asked to describe the changes underway and the specific needs of Life Sciences companies.
Did you know that 1 in 6 people worldwide experiences significant disability?
Traveling with a disability often comes with unique challenges, but with the right strategies, we can make every journey smoother and more inclusive.
As the need for accessible travel grows, CWT’s Special Assistance services team offers five key tips to help create a more inclusive travel program. From providing accurate information and flexible options to ensuring your travel management company prioritizes accessibility, these steps are crucial for supporting all travelers.
Explore these practical steps and learn how to enhance travel experiences for everyone
Prioritizing seamless journeys, from planning to post-travel assistance, is vital to easing challenges for travelers with disabilities, and ensuring smooth travel for everyone.
CWT rolls out upgraded air price optimization solution, generating bigger savings for travel programs.
Erica Antony, CWT’s Chief Product Officer, says, “Our price optimization service is one of the simplest ways for our customers to save on their air spend. It’s a turnkey solution with minimal set-up and maintenance requirements that doesn’t disrupt travelers. Through our partnership with Wenrix, we have created a market-leading solution that delivers even bigger airfare savings and a seamless traveler experience.”
Learn more about this travel budget saving tool:
CWT is rolling out an upgraded version of its airfare optimization service, which is powered by Wenrix, a leading travel technology company providing AI and advanced analytics solutions.
Things are hotting up in Atlanta, both outside and on our booth at Global Business Travel Association - GBTA Convention 2024
But our travel experts manning the booth are cool as cucumbers and ready to welcome visitors on Day 2.
Come join us for a refreshing drink or beat the heat with a liquid nitrogen ice-cream, courtesy of Yelibelly Chocolates, to chat about how AI is changing business travel, how we can plan your next big event, or how travel & meetings budgets need to change pace to keep up with external factors.
Find us on booth 2819!
701 Carlson Parkway, Mailstop 8206
Minneapolis, MN
55305
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In the ERM industry, immediate support is not just a need, it's a necessity. Peter Brady, our VP of Energy, Resources & Marine, gives an insightful look into how we efficiently managed a crisis situation for an energy client. From disaster to caring mode, find out how we can elevate your program's safety and security performance! Dive into the story here: https://bit.ly/3T0mgum.
CWT's Special Assistance Service goes beyond booking flights; it's about fostering trust, removing barriers, and empowering travelers with visible and non-visible disabilities to explore the world fearlessly. Learn more: https://bit.ly/4dHvm8E
Want to spend less time building travel program reports and more time actioning data? Analytics' robust library of content makes it easy to find the what and understand the why. Real-time data, interactive dashboards, and dynamic visualizations let you identify insights faster and take action. Learn more: https://bit.ly/4bXj7n9
Tired of juggling individual reports for your travel program's different stakeholders? Streamline it with automated data provisioning in Analytics. Build one report to share and let Analytics customize the data according to each recipient's access level. Discover more of the time-saving tools that come with CWT Analytics: https://bit.ly/4bXj7n9
Things are hotting up in Atlanta, both outside and on our booth at Global Business Travel Association - GBTA Convention 2024 But our travel experts manning the booth are cool as cucumbers and ready to welcome visitors on Day 2. Come join us for a refreshing drink or beat the heat with a liquid nitrogen ice-cream, courtesy of Yelibelly Chocolates, to chat about how AI is changing business travel, how we can plan your next big event, or how travel & meetings budgets need to change pace to keep up with external factors. Find us on booth 2819!
CWT's Special Assistance Service goes beyond booking flights; it's about fostering trust, removing barriers, and empowering travelers with visible and non-visible disabilities to explore the world fearlessly. Learn more: https://bit.ly/4dHvm8E
Travel managers and TMCs can leverage blockchain to create a more streamlined, secure, and cost-effective travel program. Find out more about the power of blockchain and how it can benefit travel and meetings programs: https://bit.ly/4c01zpW
Did you know that 40% of business travelers have accessibility requirements? Yet, many travel managers remain unaware of these needs. At CWT, we’re committed to changing this through our Special Assistance service, offering tailored support for travelers with visible and non-visible disabilities. Together, we can create a more inclusive travel industry. Learn more: https://bit.ly/3UXFhhU
How are GenAI, blockchain and SSI transforming corporate travel? Emerging technologies like generative artificial intelligence, blockchain and self-sovereign identify are starting to play a role in corporate travel. How should travel managers prepare their programs to take full advantage and avoid major risks? What's the current state of play and future prospects over the next year and beyond? The speakers In this CWT-sponsored BTN Group thought-leadership podcast explore the intersection of these cutting-edge technologies and business travel management. Find out: - How to apply GenAI, Blockchain and SSI to managed travel - What is the reality and promise of each application - How to prepare your program to capitalize on new tech https://bit.ly/3VTgqw1
Timing is crucial for adopting new technologies in corporate travel. From cloud computing to Generative AI, many tools are now available, but their full impact is yet to be measured. Our white paper outlines the prospects and promises of these technologies, offering a roadmap for travel managers to integrate them effectively. Stay ahead of the curve and explore the future of travel technology. https://bit.ly/4c01zpW
Business travel costs for plane tickets, hotel rooms, and ground transportation are influenced by various factors like capacity, leisure travel volume, inflation, and fuel charges. Is there a new factor this year? In 2024, over 60 countries will hold elections, marking the largest global election year ever. In our latest podcast, CWT's Emma Woodhouse talks with Chris Ely, GBTA Research Director, and Shawn DuBravac, futurist and economist, about the CWT GBTA Global Business Travel Forecast. They discuss how elections and geopolitical instability might impact travel costs and what companies can expect for their budgets. 🎧 Listen to find out: • The near-term pricing outlook for airfares and hotel rates • How AI and the changing nature of work affect business travel • Regional travel price expectations https://bit.ly/3yJxnBg
True personalization in travel management is now possible with Self-Sovereign Identity (SSI). SSI lets business travelers securely manage and share their data with chosen vendors, providing a full view of the customer. This helps TMCs cater to individual preferences and streamline bookings. SSI enhances service delivery while ensuring data privacy and security. Learn more in our white paper with BTN: https://bit.ly/4c01zpW
AI offers immense possibilities, from automating tasks to personalizing experiences. Its benefits are undeniable: increased efficiency, cost savings, and enhanced decision-making. As AI evolves, its potential to transform industries only grows. Learn more: https://bit.ly/4c01zpW
With over 40 years in the ERM industry, we understand the critical importance of time, experience and responsiveness to provide travelers immediate support. Peter Brady, Vice President of Energy, Resources & Marine at CWT, shares a recent example of how we swiftly solved a crisis for one of our energy customers. Read more about it: https://bit.ly/3uAYZac
Emerging technologies like Generative AI, self-sovereign identity (SSI) and Blockchain are redefining global business and reshaping the travel industry. We’re at the brink of a technological revolution that promises to redefine personalization, data transparency and information flow. To understand how these innovations are set to control costs, enhance service and security, and boost efficiency, we’ve joined forces with BTN to bring you an insightful whitepaper that explores the most significant technological advancements poised to transform corporate travel. Discover: • The impact specific technologies will have on traveler experience, cost, and service in the next 2-5 years • Views and opinions from global CEOs, travel managers, industry consultants and tech experts • The critical challenges, opportunities, risks and roadblocks each innovation raises Be prepared for the changes that are coming and capitalize on their benefits. Download our white paper today and gain the insights you need to navigate the exciting road ahead. https://bit.ly/4c01zpW
The prices of plane tickets, hotel rooms and ground transportation for business travelers are determined by an array of industry and macro-economic factors like capacity, leisure travel volume, inflation, and fuel charges. This year, is there a new driver in the mix? Over 60 countries have, or will head to the polls in 2024, the biggest global election year in history. CWT's Emma Woodhouse talks to Chris Ely, Research Director of the Global Business Travel Association - GBTA and Shawn DuBravac, NY Times bestselling author, futurist, economist and analyst about the CWT GBTA Global Business Travel Forecast, whether elections and precarious geopolitical environments will impact the cost of travel, and what companies and organizations of all sizes can expect in the months ahead from their budget allocation. Listen to the podcast now to find out the impact on your travel & meeting program and budget. https://bit.ly/3yJxnBg
Are you looking for work in the DC Metro area? We're looking for experienced travel counselors to work on-site providing travel services to our U.S. federal clients Join our virtual job fair on Thursday, June 6 from 2pm CST. Register now! https://bit.ly/4aKAjLk
Wondering how to navigate the complexities of energy, resource & marine travel? Look no further! At CWT, our specialized and always-on team is equipped with expertise and data to meet your business goals. Here, Daniele Gadbois, VP Global Sales for ERM, explains how we can help. https://bit.ly/3WwlxUX
🚨 WE'RE HIRING 🚨 Passionate about delivering exceptional experiences? As a travel counselor, you could be the difference in someone's journey. Join us at CWT, where we connect people from around the globe with efficiency, safety, and innovation. Let's create unforgettable travel experiences together! Find out more about jobs available and apply now: https://bit.ly/3xGe0st
Travel counselors are the heartbeat of CWT. ❤️ They speak with clients' travelers on a daily basis to keep their business moving with global travel plans and itineraries. We're growing our team in Costa Rica to service the demand as the world returns to travel, and require people with previous business travel experience to join our team. If you're looking for a new opportunity we'd love to hear from you. Apply now: https://bit.ly/3xGe0st
Companies and governments rely on us to keep their people connected. We provide their travelers with a consumer-grade travel experience, combining innovative technology with our vast experience. Every day, we look after enough travelers to fill more than 260 Boeing 787s and 100,000 hotel rooms - and handle 105 events. We operate in around 150 countries, and in 2017 posted a total transaction volume of more than US$ 23 billion.
