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O3 World

We're customer experience consultants. We help brands build experiences across their entire customer

We value strategic partnerships that are rooted in trust, transparency, and collaboration. Organizations work with us because of our long-term approach to digital strategy and innovation. We believe that our average client tenure of 5 years is a testament to our ability to set clear expectations and exceed those expectations. Enterprise leaders count on us to deliver peace of mind and reassurance

when it comes to integrating technology into all areas of their business. We’re fueled by the opportunity to uncover what customer’s live and breath so that we may provide the data and insights to weave solutions in seamlessly and contextually. Since 2005, our team has embraced a culture focused on authenticity. We continue to see first-hand how our team’s creativity improves as a result of our hiring decisions. We’re able to bring a diverse and culturally enriched perspective to all that we do because of the incredibly talented people on the team. Each person has a unique approach to problem solving and it shows in the work we produce.

03/04/2025

In 2025, dynamic data visualization is transforming the way users interact with information. Static charts and complex reports are giving way to real-time rendering, interactive 3D dashboards, and adaptive infographics that adjust based on user needs and device capabilities.

The result? More intuitive, engaging, and accessible data experiences that empower users to make faster, smarter decisions. 💡

Brands that embrace dynamic, user-centric visualization will unlock new ways to communicate insights, enhance usability, and drive engagement. This is just one of the five key UX trends shaping digital experiences in 2025. Want to explore them all?

Download 5 for 2025: Top UX themes now. (Link in bio)

02/28/2025

O3 had the pleasure of hosting the second VC Village gathering last night at our office in Fishtown. The event fostered engaging conversations among regional venture capitalists, angel investors, and LPs.

Special thanks to John Tokarowski and Milos Milosevic for organizing such an intimate event.

We look forward to continued support and future collaboration at our upcoming 1682 Innovation Conference, with details to be announced soon.

02/25/2025

Data privacy isn’t just a feature—it’s a fundamental expectation. As digital experiences become more immersive and personalized, users are demanding greater control over their data.

From zero-knowledge architectures that keep information securely on users’ devices to transparent privacy settings that simplify control, the future of UX is shifting toward ethical, user-centric design.

Brands that prioritize privacy-first solutions aren’t just meeting compliance standards—they’re building trust and long-term loyalty. This is just one of the five key UX trends shaping 2025.

Want to explore them all? Download “5 for 2025: Top UX themes” to see how businesses can stay ahead in the evolving digital landscape.

(Link in bio)

02/19/2025

Product leadership isn’t just about managing roadmaps—it’s about shifting from ex*****on to strategy, mastering influence, and driving real growth.

That’s why we’re teaming up with to bring you an exclusive event:

Journey into Product Leadership: Strategies to Scale Impact and Drive Growth

Where? O3 HQ, Fishtown (Philadelphia)

When? Wednesday, March 5, 2025 | 5:30 - 8:30 PM

Join us for a dynamic conversation with:
🎤 Speaker: Joshua Aversa – Product Growth Leader & Innovation Strategist
🎤 Host: Brady Halligan – Senior Strategist at O3

What you’ll learn:
✅ How to transition from ex*****on to strategy
✅ Using AI & analytics to drive smarter product decisions
✅ Leading cross-functional teams without formal authority
✅ Creating an innovation-driven, customer-focused culture

Gain actionable insights, network with industry peers, and get inspired.

Spots are limited—register now (link in bio)!

02/17/2025

UX trend in 2025 #2: Accessibility as a standard, not an afterthought

In 2025, digital experiences must work for everyone—and that means accessibility is no longer optional.

We’re seeing a greater push for global accessibility compliance, unified design standards, and inclusive design systems that remove barriers rather than create them. Brands that adopt accessibility-first design won’t just meet regulations—they’ll reach more users, improve usability, and build better experiences for all.

Is your team making it a priority? Dive into all five key UX trends that will shape the industry in the coming year by downloading our latest report on O3world.com.

02/06/2025

The future of UX is AI-driven.

AI is no longer just a tool—it’s becoming a collaborator in research and design, helping teams synthesize insights, predict behaviors, and create more user-centric experiences at speed. How are you leveraging AI in your workflow?

🔎 Dive deeper into AI’s role in UX in our latest report: 5 for 2025: The top UX themes for the year ahead.

📥 Download the report on O3’s website! (Link in bio)

01/02/2025

As we gear up to celebrate O3’s 20th anniversary, we’re reflecting on a remarkable year that showcased our commitment to innovation, growth, and impact.

From hosting the groundbreaking to spearheading cutting-edge AI solutions across various industries, 2024 has been a year of milestones and transformation.

As we close this chapter and look ahead, we remain committed to driving meaningful change through innovation and collaboration. Here’s to shaping the future, together!

Read more about our journey in 2024 on our website!

12/09/2024

🌟 Unlocking AI’s Potential Inside + Out: O3 at the AI Summit 🌟

Last week, O3 was honored to present at adplist.org’s inaugural AI Summit alongside industry giants like , , and . Our team shared actionable insights into integrating AI into products and processes to enhance user experiences, streamline workflows, and drive innovation.

Key highlights from our presentation:
🔹 Designing for AI, Designing with AI: Christine Sheller, SVP of Experience Research + Design, emphasized the human-centered approach to AI for the digital experiences we create.
🔹 AI in Products: From personalization and conversational AI to predictive automation, Mike Gadsby demonstrated how AI removes friction and elevates digital experiences.
🔹 AI in Processes: Mark Angelow and Simone Dehel, CPACC showcased how AI acts as a “sidekick,” automating routine tasks and empowering teams to focus on creative problem-solving.

🎁 Bonus Resource: Attendees received access to our interactive AI dashboard featuring:
- Presentation materials
- AI tool recommendations
- An AI tool assessment template

💡 Takeaway: Whether you’re designing with AI or for it, O3’s approach underscores the power of thoughtful integration to unlock innovation, efficiency, and creativity.

👉 Read the full blog on O3’s website for deeper insights and practical takeaways!

11/28/2024

Happy Thanksgiving from all of us at O3! 🍂

Today, we’re especially grateful for the incredible clients, sponsors, and team members who make our journey so rewarding. Here’s to shared successes, meaningful connections, and a bright future ahead.

Here are a couple of things we’re especially grateful for this year...

11/22/2024

We’re excited to announce that Christine Sheller, Mike Gadsby, Mark Angelow and Simone Dehel, will present “AI Inside + Out: Enhancing Products + Process” at the virtual summit on December 4.

In this session, our team will take you on a deep dive into O3’s dual-track AI journey:

🔹Customer-facing innovation: How we’re embedding AI capabilities into the products we build to create smarter, more impactful solutions.

🔹Operational excellence: How we’re using AI to transform our internal workflows and processes, driving efficiency and creativity across the board.

Speakers:
Christine Sheller, SVP, Experience Research + Design, will moderate the session

Mike Gadsby, Co-Founder & Chief Innovation Officer, will share insights on leveraging AI for product innovation

Mark Angelow and Simone Dehel, CPACC, Senior UX Designers, will explore how AI is reshaping our processes behind the scenes

We’re proud to share how O3 is designing for AI and designing using AI. Stay tuned for updates and highlights from this exciting event!

11/21/2024

O3 is thrilled to announce a strategic partnership with , the leader in experience optimization!

This collaboration empowers O3 to deliver even more intelligent, data-driven solutions to our clients, enhancing their digital experiences with streamlined, effective optimization to drive engagement and conversions.

With VWO Copilot, we empower teams to discover valuable user insights and optimization ideas through AI-driven analysis of behavior patterns, delivering actionable recommendations to enhance customer experiences. VWO Copilot enables teams to swiftly transform them into experiments and personalized experiences with minimal effort. The AI engine digs deep into uncovering hidden segments and untapped opportunities, helping businesses identify new ways to engage customers and drive impactful results.

Stay tuned for more updates on how our partnership is helping businesses unlock the potential of AI-driven experience optimization. Learn more on our website (linked in bio)!

Address

1339 Frankford Avenue, Ste 3
Philadelphia, PA
19125

Opening Hours

Monday	9am - 6pm
Tuesday	9am - 6pm
Wednesday	9am - 6pm
Thursday	9am - 6pm
Friday	9am - 6pm

Website

http://www.o3world.com/

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