Westwind Air Service

Westwind Air Service We provide unforgettable tours of the Grand Canyon and surrounding National Parks Grand Canyon, Sedona, Monument Valley and Lake Powell
(66)

Scenic Air tours and air and ground tours to the most beautiful spots in Arizona.

Besides joining us at the Grand Canyon, what's on your 2024 travel bucket list?
01/24/2024

Besides joining us at the Grand Canyon, what's on your 2024 travel bucket list?

What adventures are in store for your 2024? 👀 We're looking forward to another year with travel on the rise ✈️
01/17/2024

What adventures are in store for your 2024? 👀 We're looking forward to another year with travel on the rise ✈️

06/27/2022
Westwind is looking for Customer Service Representatives! Our CSR's act as both customer service gurus and tour ambassad...
09/03/2021

Westwind is looking for Customer Service Representatives! Our CSR's act as both customer service gurus and tour ambassadors to help sell and support the entire tour experience. Apply here 👇https://www.ziprecruiter.com/job/3289189e

Easy 1-Click Apply (WESTWIND AIR SERVICE) Customer Service Representative / Reservations job in Phoenix, AZ. View job description, responsibilities and qualifications. See if you qualify!

05/21/2021

Position Summary

Our Customer Service Representatives act as both a customer service guru and a tour ambassador to help sell and support the entire tour experience. The mission of our CSR team is to own the customer experience from start to finish. From the first inquiry about how our tours work to meeting them in person and making their Grand Canyon tour an experience of a lifetime. As a CSR, you will be responsible for interfacing with customers, in –person, by phone, and with chat and email interactions. You will develop and maintain positive customer relations and coordinate with various other departments to ensure our tours and policies have been communicated accurately, that our tours happen as intended, and that customer requests are handled appropriately and on time.

Essential Duties and Responsibilities - The essential functions include, but are not limited to the following:

- Actively listen to customer inquiries to determine appropriate service actions and help them choose the best tour for them.

- Respond to customers via phone, email, and web-chats interested in booking tours and charters.

- Coordinate with the Flight Department to ensure a smooth tour process.
Communicate concisely and warmly welcome any customers visiting our facility.

- Coordinate the logistics for ground transportation to and from the airport.
Ability to handle cashier transactions and assist in other clerical duties such as required record-keeping and compliance.

- Resolve customer problems or concerns and solve company problems
Understand and comply with all FAA and Safety Sensitive requirements that may interact with your role.

- Other duties and tasks related to the success of customer interactions as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

- Ability to use company software, Podium, TFBO, Email, and Notion.

- Ability to accurately serve as a cashier, including processing credit cards, making change

- Excellent oral/written communication, organization, and customer service skills
Ability to work in a team environment and take direction from management and supervisors

- Ability to read and interpret documents such as procedure manuals, work instructions; ability to write routine reports and correspondence
Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

• Max Schneller on the Westwind team delivering more COVID supplies!
09/16/2020

• Max Schneller on the Westwind team delivering more COVID supplies!

• Navajo Mountain Airstrip - Covid Relief trips
09/14/2020

• Navajo Mountain Airstrip - Covid Relief trips

Experience the Yavapai Point Geology Museum on our Grand Canyon Signature Tour!
03/16/2020

Experience the Yavapai Point Geology Museum on our Grand Canyon Signature Tour!

Daily tour briefing. Safety and Education first!
03/13/2020

Daily tour briefing. Safety and Education first!

Monument Valley's unique view from above.
03/11/2020

Monument Valley's unique view from above.

Sedona is the place to be! On our way to the Grand Canyon!
03/09/2020

Sedona is the place to be! On our way to the Grand Canyon!

Lake Powell in Page and some the surrounding areas like Rainbow Bridge and Horseshoe Bend have some of the best views in...
03/02/2020

Lake Powell in Page and some the surrounding areas like Rainbow Bridge and Horseshoe Bend have some of the best views in Arizona.

"Take off and landing was also one of my favorite parts"
02/28/2020

"Take off and landing was also one of my favorite parts"

Abundant photo opportunities. Capture your unique Westwind experience and share it with the world!                      ...
02/26/2020

Abundant photo opportunities. Capture your unique Westwind experience and share it with the world!

Experience the Grand Canyon's beauty on our Signature Tour! Views that cannot be forgotten once you've taken them in!   ...
02/24/2020

Experience the Grand Canyon's beauty on our Signature Tour! Views that cannot be forgotten once you've taken them in!

Create and everlasting memory with your loved ones and book your Westwind tour today!
02/21/2020

Create and everlasting memory with your loved ones and book your Westwind tour today!

“Once you have tasted flight, you will forever walk the earth with your eyes turned skyward. For there you have been, an...
02/19/2020

“Once you have tasted flight, you will forever walk the earth with your eyes turned skyward. For there you have been, and there you will always long to return." Leonardi Da Vinci

"It's a surreal and unique feeling being inside and all around the Grand Canyon. An experience I will never forget."    ...
02/17/2020

"It's a surreal and unique feeling being inside and all around the Grand Canyon. An experience I will never forget."

Cruising through the Colorado River in a boat on our Adventure Tour!
02/14/2020

Cruising through the Colorado River in a boat on our Adventure Tour!

Early morning air tours ❤️                     #2020
01/19/2020

Early morning air tours ❤️
#2020

The best way to experience the Grand Canyon and all of if its majesty!
01/17/2020

The best way to experience the Grand Canyon and all of if its majesty!

"The vastness of Monument Valley will make you feel small, allowing you to appreciate how magnificently big our world is...
01/15/2020

"The vastness of Monument Valley will make you feel small, allowing you to appreciate how magnificently big our world is."
- Westwind Passenger
Canyon

• A million different ways to experience the Grand Canyon. Awesome photo by Fallon Michaels.
01/14/2020

• A million different ways to experience the Grand Canyon. Awesome photo by Fallon Michaels.

Your New Year Adventure Awaits!
01/13/2020

Your New Year Adventure Awaits!

If you haven’t signed up for our monthly newsletter, your missing out! Join the community on our website today to receiv...
01/10/2020

If you haven’t signed up for our monthly newsletter, your missing out! Join the community on our website today to receive news about new adventures and special offers!

One of the best portions of our Adventure Tour is experiencing Colorado River via helicopter and boat. Experience the Gr...
01/09/2020

One of the best portions of our Adventure Tour is experiencing Colorado River via helicopter and boat. Experience the Grand Canyon with us this year!

Many don’t know this, but the Grand Canyon is 277 miles (446 km) long, up to 18 miles (29 km) wide and attains a depth o...
01/06/2020

Many don’t know this, but the Grand Canyon is 277 miles (446 km) long, up to 18 miles (29 km) wide and attains a depth of over a mile (6,093 feet or 1,857 meters).

The Grand Canyon with e small coat of snow ❤️ Start the decade out with a bucket list experience.
01/03/2020

The Grand Canyon with e small coat of snow ❤️ Start the decade out with a bucket list experience.

Address

732 W Deer Valley Road
Phoenix, AZ
85027

Opening Hours

Monday 6am - 8pm
Tuesday 6am - 8pm
Wednesday 6am - 8pm
Thursday 6am - 8pm
Friday 6am - 8pm
Saturday 6am - 6pm
Sunday 6am - 6pm

Telephone

+14809915557

Alerts

Be the first to know and let us send you an email when Westwind Air Service posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Westwind Air Service:

Share

Category