Mercer County E-911

04/02/2025

🚨 **Mercer 911 Alert: State of Preparedness Issued for West Virginia** 🚨

West Virginia Governor Patrick Morrisey has declared a **State of Preparedness** for all 55 counties including Mercer County, due to expected severe thunderstorms and high winds from Wednesday through Sunday

🌩️ **What to Expect:**
- Heavy rains with potential **localized flooding**
- Strong winds that may cause **power outages**
- Rapidly changing weather conditions

📢 **Stay Safe & Prepared:**
✅ Monitor weather updates from **local media**
✅ Follow instructions from **emergency officials**
✅ Secure outdoor items and prepare for possible **power disruptions**

Mercer 911 urges all residents to remain vigilant and take necessary precautions. Stay safe, West Virginia!

West Virginia Governor Patrick Morrisey has issued a state of preparedness declaration for all 55 counties ahead of the severe storms moving into the area.

04/01/2025

🐾 Teamwork that warms our hearts! 🐾

While cruising down Route 460, Bluefield Bluefield WV Rescue Squad spotted two unexpected patients in need of help—Hoss the Saint Bernard and Buster the Black Lab, stranded by the side of the road. These furry friends were lucky to have our incredible rescue squad on the scene, who didn’t just keep people safe but extended their care to our four-legged community members.

Sometimes, being in the right place at the right time makes all the difference. While traveling along Route 460, our 9-1-1 Director and Deputy Director came across two unexpected travelers with their newest friends.

True to the spirit of teamwork and compassion, they stepped in without hesitation and ensured these sweet pups were safely transported to the shelter. Thanks to everyone's quick actions, Hoss and Buster were reunited with their owner, turning what could have been a difficult situation into a heartwarming story.

Thank you, Bluefield WV Rescue Squad, for being heroes to Hoss, Buster, and so many others. 🐶❤️ We’re proud to be part of a team that goes the extra mile in the name of compassion, kindness, and teamwork.

04/01/2025

Congratulations to our 911 team members for their dedication to the program and for graduating! We couldn’t be prouder of each of you!

03/20/2025

🌼🌞 *Spring: A Season of Growth and Preparedness!*

As the first day of spring dawns, we are reminded of the beauty of new beginnings and the opportunities for growth. As your 9-1-1 dispatch team, we are here for our community through every season, ready to respond, assist, and protect when you need us the most. 💙

Spring is a wonderful time to not only refresh our homes and gardens but also to renew our focus on safety and preparedness. 🌷 I encourage everyone to take a moment to update emergency contact lists, review safety plans with family, and ensure children know when and how to call 9-1-1.

Our team is more than just voices on the other end of the line—we are your neighbors, friends, and advocates, dedicated to keeping our community safe. Let’s work together to make this season one of awareness and growth.

🌿 *Stay safe, stay informed, and enjoy all the beauty this spring has to offer.* 🌿

03/18/2025

🌟 **March Safety Tips & Reminders from Your 9-1-1 Team** 🌟

As we move through March, it’s important to stay prepared and safe. Here are some seasonal safety tips tailored for this time of year:

🌪 **Severe Weather Preparedness**: March marks the start of spring storms. Make sure you have a weather alert system in place, such as a NOAA weather radio or a reliable mobile app. Prepare an emergency kit with essentials like water, non-perishable food, flashlights, and batteries.

🛑 **Flood Safety**: Spring rains can cause sudden flooding. Remember: “Turn Around, Don’t Drown!” Never attempt to drive through flooded areas, and always heed road closure warnings.

🚶‍♀️ **Pedestrian & Road Safety**: Warmer weather means more people are out walking and biking. Drivers, stay vigilant; pedestrians, wear bright clothing and use crosswalks. Let’s share the road safely!

🌷 **Allergy Awareness**: Spring also brings allergens into the air. If you have a medical emergency related to severe allergies, don’t hesitate to call 9-1-1. Keep any necessary medications, like EpiPens, accessible at all times.

🔥 **Outdoor Fire Safety**: As people begin outdoor activities like grilling or yard work, be mindful of fire safety. Keep a fire extinguisher nearby and clear debris from around your home to reduce fire risks.

Your 9-1-1 team is always here to keep you safe. Let’s work together to make March a safe and enjoyable month for everyone! 🌦

03/13/2025

🌸 **Spring Allergy Season, are you ready? ** 🌸

As we get ready to welcome the arrival of spring, Mercer County 9-1-1 Dispatch would like to remind all residents to be vigilant about the potential for allergic reactions. The increase in pollen levels can trigger allergies, and it is essential to be prepared.

**Recommended Precautions**:
1. **Identify Allergens**: Recognize and avoid substances that may cause allergic reactions.
2. **Carry Medication**: Ensure that antihistamines and, if prescribed, an epinephrine auto-injector are readily accessible.
3. **Monitor Pollen Forecasts**: Stay informed about daily pollen levels and plan outdoor activities accordingly.
4. **Maintain a Clean Environment**: Keep windows closed, use air purifiers, and shower after being outdoors to minimize pollen exposure.

🚨 **Emergency Response**:
In the event of severe allergic reactions, such as difficulty breathing or significant swelling, please contact 9-1-1 immediately. Mercer County 9-1-1 Dispatch is available 24/7 to provide assistance.

We urge all residents to take the necessary precautions to enjoy the spring season safely.

03/12/2025

**🚨 Mercer County 911 Agency Insight Program 🚨**

Exciting news, Mercer County! 📣 We are thrilled to announce the launch of our new Agency Insight Program, where our dedicated 9-1-1 dispatchers, regardless of their tenure, visit various emergency departments to gain a firsthand understanding of how they handle 911 calls. This initiative allows our team to learn about the policies and procedures from the other side of the radio, fostering better collaboration and service.

Today, we initiated our program with an enlightening visit to the emergency responder departments in Bluefield! A heartfelt thank you to the Bluefield Fire Department, Bluefield Rescue Squad, and Bluefield Police Department for their warm hospitality and for sharing invaluable insights into their operations. 🚑🚒🚓

We couldn't be prouder of our incredible dispatchers and their unwavering commitment to better serve our community. Their dedication to continuous learning and improvement shines brightly through initiatives like the Agency Insight Program. By visiting different emergency departments and gaining firsthand experience of their operations, our dispatchers are enhancing their skills, knowledge, and understanding of the entire emergency response process.

Special shoutout to Mercer County 911’s Training Leader Cathy Brock, and our outstanding 911 Dispatchers Samantha Hart and Yarilyn Maldonado for leading the way. 🚑🚒🚓

Stay tuned for more updates as we continue to strengthen our emergency response network and enhance our community's safety.

03/07/2025

📢🎉 Celebrating 30 Years of Lifesaving Service! 🎉📢

Join us in honoring Mercer County 911 as we mark an incredible milestone—30 years of dedicated service to our community and first responders. 🚔🚒🚑

For three decades, our brave dispatchers have been the lifeline in times of need, ensuring that help is always on the way. This job is not for everyone, and those who have served, even for a short time, should take immense pride in their contribution. 💪🗣️

We salute all the dispatchers throughout the years, whose courage and commitment have made a difference in countless lives. Your unwavering resolve and compassion have been the backbone of our community’s safety. 🌟👩‍💼👨‍💼

Here’s to 30 years of lifesaving connections and to many more years of service ahead. Thank you for your hard work and dedication! 🙏❤️

03/02/2025

🚨 **Major Disaster Declaration Approved for McDowell, Mercer, Mingo, and Wyoming Counties** 🚨

Following the recent flooding, a Major Disaster Declaration has been approved for McDowell, Mercer, Mingo, and Wyoming Counties. If you're a resident of these areas, you can apply for assistance today:

💻 **Visit**: [DisasterAssistance.gov](https://www.disasterassistance.gov)
📞 **Call**: 800-621-3362
📱 **Download**: The FEMA app

For more information, please visit: [FEMA - Disaster 4861](https://www.fema.gov/disaster/4861)

Stay safe, everyone! 💙

02/28/2025

🌟 National Public Safety Telecommunicators Week: April 13-19, 2025 🌟

This year, we honor our Mercer County 9-1-1 heroes with the theme: Mountaineer Spirit: Strong and Proud 💪🏞️

In the face of recent tragedies, from the wrath of Hurricane Helene to the catastrophic historical flooding, our West Virginia 911 Dispatchers have been nothing short of extraordinary. They are the guardians of our safety, the first responders in times of despair. Despite the unimaginable circumstances that befell their own families, they never wavered in their duty, answering emergency calls with unwavering courage and compassion. They are the beating heart of our community, the unsung heroes whose voices provide solace and strength when we need it most.

Let us unite in gratitude and celebrate these incredible individuals during National Public Safety Telecommunicators Week, April 13-18, 2025. This is our moment to recognize their tireless efforts, their unwavering dedication, and their unbreakable spirit.

With heartfelt appreciation, we once again ask for the generous support of our community and local businesses to come together to honor the Mercer County 9-1-1 Dispatchers, the behind-the-scenes heroes, who are the calm in our chaos. 💙📞

If you would like to donate to the celebration, please contact us!

02/28/2025

**🛑 Public Safety Reminder: Follow Burn Laws for a Safer Community 🛑**

Attention, everyone! As your local 9-1-1 center, we're here to remind you of the critical importance of following burn laws in our area. These laws are not just guidelines but essential measures to keep our community safe.

🌳 **Prevent Wildfires**: Uncontrolled burns can quickly spread, causing devastating wildfires that threaten homes, wildlife, and natural habitats.

🚒 **Emergency Response**: Unauthorized burns can divert emergency services from other critical incidents. By following burn laws, you help ensure that firefighters and first responders can prioritize life-threatening emergencies.

💨 **Air Quality**: Improper burning releases harmful pollutants into the air, affecting the health of our residents, especially those with respiratory conditions.

🚸 **Community Safety**: Burn laws are in place to protect you, your neighbors, and our entire community. By adhering to them, we reduce the risk of accidents and injuries.

📅 **Stay Informed**: Always check local burn regulations before starting any fire. Stay updated on weather conditions and any temporary burn bans.

Let's work together to keep our community safe and healthy. Your cooperation makes a difference!

Stay safe and alert,
Mercer County 9-1-1 🚒👮‍♂️👩‍⚕️



Feel free to share this post to spread awareness. If you have any questions, don't hesitate to reach out to us on our non-emergency number. Thank you! 🙏

02/26/2025

🚨🐾 Today was extra special at the 911 center! 🚨🐾

As the director, I had the absolute pleasure of bringing my adorable corgi, Capt Jack Sparrow, to work as my assistant. 🐶💼 With his fluffy coat, wagging nub, and infectious enthusiasm, he brought smiles to everyone he met.

Not only did Capt Jack boost morale and create a cheerful atmosphere, but he also reminded us of the incredible support animals provide. Whether it’s a busy day at the 911 center or a quiet moment at home, our furry friends are always there to offer comfort, companionship, and unwavering love.

Here’s to all the amazing pets who brighten our days and lend us their strength. ❤️🐕

📸: Capt Jack Sparrow striking a pose ! 🏷️🐾

02/24/2025

We are pleased to inform you that a dedicated phone line has been established at the Mercer County 911 Center for reporting needs or requests for flooding resources from the Mercer County Office of Emergency Management.

This number features a prerecorded message and will prompt you to leave a detailed message, including your name and phone number. Your message will be given to OEM Director Keith Gunnoe.

Thank you all for your cooperation!

💫The Reporting Number: 304-487-2923. 💫

Note: Please call 911 if you have an emergency.🚨

02/20/2025

Please make sure you report any damages to your residence or business by completing this survey.

Flooding / Severe Weather 2025

02/19/2025

Dear Mercer County Community,

As we face the aftermath of the recent flooding, I want to extend my deepest sympathies to all those affected. The devastation has been significant, and our hearts go out to everyone who has experienced loss and hardship during this time.

**In these challenging moments, it's important to remember:**

💪Stay Strong- Our community has always shown incredible resilience. Together, we can overcome any obstacle.
❤️Support Each Other- Reach out to your neighbors, friends, and family. A helping hand or a kind word can make a world of difference.
👍 Stay Safe- Please continue to follow safety guidelines and avoid flooded areas. If you need assistance, don't hesitate to contact our emergency services.

🙏 **Our Thoughts and Prayers**:

We are keeping everyone in our thoughts and prayers. Let's come together as a community and support one another through this difficult time. Together, we will rebuild and emerge stronger.

Thank you for your strength and solidarity.

Sincerely,
Julie Lockhart
911 Director, Mercer County

02/14/2025

**📢 Valentine's Day Safety Alert from 911** 🚨

Dear community members,

Valentine's Day is a time for love and celebration, but it's also important to keep safety in mind. As you enjoy the festivities, please remember:

💖 **Drink Responsibly:** Champagne may add a touch of elegance to your celebrations, but be mindful of how much you consume. Overindulgence can lead to impaired judgment and potential accidents.

🚗 **Don't Drink and Drive:** If you plan on drinking, make arrangements for a designated driver, use public transportation, or call a ride-sharing service to ensure everyone gets home safely.

👫 **Look Out for Each Other:** Keep an eye on your friends and loved ones. If someone appears to have had too much to drink, help them find a safe way home.

🕵️ **Stay Aware:** Be cautious of your surroundings, especially in crowded or unfamiliar places. Keep your belongings secure and report any suspicious activity.

Let's make this Valentine's Day a memorable one for all the right reasons. Stay safe and spread love! 💕

- Your 911 Emergency Response Team 🚑

Feel free to share this post with your friends and family. Safety is a community effort! 💙



Stay safe, everyone! 💐💕

02/11/2025

**Stay Safe in Winter Weather: Snow Conditions and Flood Precautions**

As winter envelops us with its chilly embrace, it's essential to be mindful of the hazards posed by snow and potential flooding from upcoming rains. Here are some tips to ensure your safety during these unpredictable conditions:

**1. Driving in Snow:**
Slow Down:** Reduced speed is crucial to maintain control on slippery roads.
Increase Following Distance:** Allow more space between your vehicle and the one ahead.
Brake Gently:** Apply brakes slowly to avoid skidding.
Emergency Kit:** Carry essentials such as blankets, food, water, a flashlight, and a first-aid kit in your car.

**2. Walking on Snowy or Icy Surfaces:**
Footwear:** Wear boots with good traction to prevent slips.
Shovel Pathways:** Clear walkways and use salt or sand to improve grip.
Balance:** Take small, cautious steps to maintain your balance.

**3. Preparing for Potential Flooding:**
Stay Informed:** Keep an eye on weather forecasts and flood alerts.
Elevate Belongings:** Move valuables to higher ground if you're in a flood-prone area.
Emergency Plan:** Have an evacuation plan and a go-bag ready with essential items.

**4. At Home:**
Insulation:** Ensure your home is well-insulated to keep out the cold.
Pipes:** Prevent pipe bursts by keeping faucets dripping and insulating pipes.
Heating:** Use space heaters safely and avoid leaving them unattended.

**5. During Floods:**
Avoid Water:** Never drive or walk through flooded areas.
Stay Indoors:** Remain inside during heavy rainstorms unless evacuating.

Winter weather can be unpredictable, but with these precautions, you can navigate snowy conditions and potential flooding safely. Stay safe and take care! ❄️🌧️

Feel free to share this post to help others stay prepared.