01/23/2025
WOW! Thanks team for treating our customers the way we always intend to! (A recent review below)
Captain Tony
So when we researched boat tours in the St Augustine area our priorities were value, nights of lights and ease of access. Some boat tours you have to buy in one place, drive to another place, pay for parking, then walk to a pier. It's kind of insane especially when you see it online on website then if you see the boat in their pictures on the boat themselves is a different website. Kinda crazy.
We chose red boat because they presented online exactly what you get in person. That's integrity. We expected a boat tour with knowledgeable staff who know the history and maintain a safe atmosphere even with half a dozen very, very excited children on board. That is what we got.
What we didn't expect was treats. It was a rather chilly night on the water, what better way to warm up then hot chocolate delivered to you with a smile?
What better way to enjoy it than with a cookie?
Both complementary mind you.
Also the special holiday themed glasses giving lights a halo effect were a nice surprise.
In most tourist destinations it can be hard to get what you pay for. Alot of attractions don't deliver the expectations that they advertise.
Red boat was easy to work with online and by phone even with a 74% chance of rain the captain still had the boat ready in case our time slot had clear enough weather to go out and thankfully the weather held and we were able to go.
The staff by phone were polite and courteous addressing weather concerns and we appreciated the email reminders that included directions to the pier.
Parking is easy and freely available at the pier with a very short walk to the boat. Boat leaves on time which is very much appreciated. As reliable as a Japanese train.
Red boat delivers. For the full 90 minutes. We got what we paid for and more.
Highly recommended to learn more about the area, enjoy a nice cruise or for a birthday or anniversary.
