Gladly

06/24/2025

Shoppers today want confidence not chaos. But digital shopping hasn’t kept up.

Introducing Sidekick Sales powered by Customer AI. It delivers personalized guidance fast answers and smart recommendations in the moment it matters most.

🛍️ Understands each shopper’s context
📊 Uses product data and real behavior
💬 Converts conversations into revenue
⚙️ No code needed

This is radically personal commerce at scale.

06/20/2025

What does it really look like when AI and people work together?

In the on-demand sessions from , CX leaders at Rothy’s, KÜHL, and Breeze Airways show how they’re building trust, growing revenue, and scaling personal service with AI that knows their customers.

See how they did it: https://bit.ly/4n79aJV

06/19/2025

This is what radically efficient and radically personal customer service looks like.

See it in action: https://bit.ly/3FHWzfu

06/18/2025

When AI reflects your brand, it stops being a support tool and starts becoming a growth strategy.

Gladly Sidekick is built to do more than respond; It helps teams move faster, stay consistent, and unlock new value across every conversation.

See it in action: https://bit.ly/3FHWzfu

06/17/2025

Missed Gladly Connect Virtual 2025?

Now’s your chance to catch up on the insights reshaping CX.

Hear from leaders at Rothy’s, KÜHL, and Breeze Airways as they share how they balance AI efficiency with deeply personal service without compromise.

✅ Practical strategies for AI implementation
✅ Real examples of seamless AI-to-human handoffs
✅ Lessons in loyalty, trust, and growth

Watch on-demand now: https://bit.ly/3Zzbcs8

Watch Gladly Connect Virtual 2025 on-demand. Learn AI strategies, human-AI collaboration, and revenue growth from top CX leaders.

06/12/2025

Let this sink in: By the end of this year, nearly every customer interaction will involve AI.

But not all AI is designed with the customer in mind.

Gladly Customer AI is different. It’s built from the ground up to understand your customers, support your team, and deliver conversations that are efficient, personal, and brand-aligned without compromise.

In our latest blog, we break down the five principles behind this customer-first approach.

Check it out: https://bit.ly/3ZYR3f3

Transform CX with Gladly Customer AI's 5 core principles. Achieve efficient and personalized support by putting customers first.

06/11/2025

Looking for smarter ways to grow — without sacrificing what makes your service personal?

Our new guide explores how forward-thinking brands are using Customer AI to do both:
✅ Drive operational efficiency
✅ Deliver deeply personal experiences
✅ Future-proof service, even in uncertain times

The AI moment is here. Learn how to meet it without compromise.

📘 Get the free guide: https://bit.ly/3ZkWPHN

What if every customer conversation delivered efficient AND personal experiences? Learn about Gladly Customer AI—the "And" solution.

06/11/2025

We just took home the win! 🏆

Gladly was named Disruptive Technology of the Year at the 2025 CCW Excellence Awards in Vegas.

This award is a testament to the teams behind the scenes, who are redefining what CX can be when you center it around people, not tickets.

It’s an honor to be recognized for building a platform that makes radically personal service not just possible, but scalable.

💚 Thank you to CCW and congrats to all the finalists.

06/10/2025

Tired of choosing between operational efficiency and human connection?
With Gladly Sidekick, powered by Customer AI, you don’t have to.

Designed to work alongside your team and existing tools, Gladly Sidekick delivers intelligent, brand-aligned support that feels personal, while helping your business move faster, not just cheaper.

Discover why adding Gladly Sidekick to your helpdesk might be the best decision you make this year.

Read more here: https://bit.ly/4dOZlMu

06/09/2025

For too long, companies have been forced to choose: personalization or efficiency.

At Gladly, we refused that compromise.

Gladly Customer AI was built from the ground up to deliver both — combining speed and scale with empathy and intelligence. Every conversation reduces costs and builds loyalty.

See it in action: https://bit.ly/3FL6ZL2

06/05/2025

🛬 Landing in Vegas early or Gala-bound?

Join Gladly and Peak Support for a happy hour to kick off with great conversations, small bites, and a drink (or two).

Tuesday, June 10 from 4 to 6 pm PDT

RSVP now: https://bit.ly/3Zgk8T2

06/05/2025

Think your helpdesk can’t deliver speed and soul? Gladly Sidekick proves otherwise.

Now you can add radically personal, AI-powered service to your existing Zendesk or Salesforce setup — no heavy lift, no tradeoffs. Just fast, brand-aligned support that resolves more, sells more, and deflects less.

Get a demo here: https://bit.ly/43wsVTt