As we kick off Troon's salute to Veterans Month, we are excited to share a highlight video featuring TPC's Treviso Bay! Their incredible staff and members raised over $200,000 for the Folds of Honor event earlier this year.
Folds of Honor provides educational scholarships to the spouses and children of injured or fallen military and first responders, and Troon is proud to partner with them at our facilities nationwide. "Honor their sacrifice, educate their legacy."
Take a few minutes to watch this inspiring video—you won’t want to miss it!
#VeteransMonth
#ExperienceTroon
#WeAreTroon
#GolfForEveryone
Experience the ultimate Hawaiian golf adventure at Princeville Makai Golf Club🌺⛳
️With breathtaking oceanfront holes, vibrant Aloha Spirit, and a range of activities from yoga to disc golf, there's something for everyone. Tee off in paradise using the link in our bio!
Enjoy your golf with Troon Access 🏌️♂️
Use code TeamTroon at checkout for 10% off your membership
It's the people that create the immaculate experience at Finca Cortesin which is why the resort is home to one of the World's Top 50 Hotels! Explore the resort: https://ow.ly/lpyL50TPI1s
It's the people that create the immaculate experience at Finca Cortesin, which is why the resort is home to one of the World's Top 50 Hotels!
Explore the resort: https://www.fincacortesin.com/
Rounding out #CustomerServiceWeek we highlight another four amazing associates working for us, delivering amazing experiences across the globe!
Meet Nasser Souza, Bar & Restaurant Server at Salgados Golf Club, Portugal.
Since joining the team a few months ago, Nasser has led sales in the F&B department and substantially increased revenues when driving the beverage cart due to "his big smile and genuine desire to engage with people (some days even doubling historic sales levels). He works multiple jobs and yet every day he showcases his beaming smile to staff and guests alike. Every club would be fortunate to have someone like Nasser on their team."
Sending Aloha Friday vibes from Oahu, we bring you Mandy Dona, Assistant General Manager
at Pearl at Kalauao
“Mandy gives 110% every day to not only Pearl’s guests, but also to those on her team. Her positive attitude, combined with her ability to include everyone, creates an environment that is positive for her team, and that then translates into total guest satisfaction. She is always willing to help to ensure Pearl’s guests have the best experience.”
Golf Operations Assistant Mark Pippard from The Grove, England delivers 5-star service every day The Grove.
Mark joined The Grove after a distinguished career in banking. He has made a seamless transition into the hospitality industry, where his engaging service consistently enhances guest experiences, making each visit memorable. "His desire to help and his can-do attitude not only reflects positively on him but also establishes a benchmark for the newer members of the team to aspire to. Mark's ability to connect with guests and deliver our guest journey to the highest of standards exemplifies the qualities essential for achieving 5-star customer service."
And Ricky Hutcherson, Outside Operation Associate from Westhaven Golf Club, Tennessee.
Ricky’s coworkers say he has “High energy, is always positive and outgoing, and has infectious energy!”
During Customer Service Week we continue to recognize some of our #InfectiouslyEnergetic associates across the globe!
Meet Bianca Ponce, Administrative Assistant at Contra Costa Country Club, California. Bianca has worked her way up at the club and “is always friendly with the members and guests, and treats everyone with the same amazing experience.” Her supervisor says, “She has been such a big help, and it is so great to have such a happy and positive attitude as the face of our office!”
The entire team Ocean Course Hokuala is full of ALOHA and starter Ricky Brun is a stand-out. Often referred to as a “gem” from guests. Some recent reviews include “Uncle Ricky is the best” and “The starter, Ricky, and the rest of the staff were fantastic, friendly, and very helpful!” #InfectiouslyEnergetic describes Ricky’s top Troon Value.
Ivy Brava, Golf Desk Attendant at Al Hamra Golf Club, UAE was nominated for her exceptional performance in her role. “Her outstanding skills in engaging with guests and her willingness to support her team truly set her apart. Ivy consistently goes above and beyond, and we believe her contributions deserve to be recognized.”
Jan Kronus, Outside Services Assistant Manager at PGA National Czech Republic Oaks Prague
is the true face of the Club for golfing guests. Normally at the bag drop as the OS team manager, not only leading the other associates, but greeting guests with genuine hospitality in a relaxed and warm way. “Always smiling and willing to do anything for guests and team members alike he makes a lasting impression on all those he meets, equally in his native Czech language or English as the guests require. A true credit to the Troon brand.”
#CustomerServiceWeek
#WeAreTroon
#TroonValues
#ExperienceTroon
Troon International
It's Customer Service Week and we'd like to give a shout out to a few of our outstanding associates across the globe!
Meet Marissa Patterson-Egner, Tournament Director at Indian Wells Golf Resort in CA. Her team members said "She is often required to work extremely long and challenging hours which she handles with a “can do” attitude and a smile." Most recently IWGR hosted the Epson Tour Championship and she was the main point of contact the entire week. The staff with Epson Tour could not be more appreciative of all she did and how seamless this event was run. 🤩
Zeke Larson, General Manager Hunting Creek Country Club in Kentucky was nominated by a coworker who says, "His passion for delivering exceptional customer service to Hunting Creek Country Club is truly unmatched. He once visited every party store in Louisville to find enough tiaras for our La-Tea-Doll event, ensuring no one was without a crown - he makes it a priority to deliver on our members’ experience every day." WOW! 👏
Linda Hijirida , Golf Shop Attendant at Volcano Golf Course in Hawaii is recognized for "her welcoming attitude and taking care of everyone who comes to the course. She is conscientious in what she does, has a smile and hug for everyone, and lets everyone know what is going on at the course." 🤗
And Tim Mighetto, Guest Service Attendant at Ak-Chin Southern Dunes in Arizona who "genuinely brightens the days of those around him with his shine." Tim is a former youth pastor that retired and moved to Maricopa and "came to work with us at ACSD because of his love of golf and working with people. He is a true service minded person and cares genuinely about his guests and co-workers." Keep up the great work Tim! 🥰
Stay tuned for more outstanding associate recognition stories this week as we showcase a few #InfectiouslyEnergetic associates across the Troon family of courses in honor of #CustomerServiceWeek
MGI Golf has been named the Official Electric Golf Caddy of Troon! ⛳⚡
Day 31 of 31 Days of Golf - The Club at Starr Pass ⛳
Located on the western outskirts of Tucson, The Club at Starr Pass serves up 27 holes of visually stunning desert golf. The Club at Starr Pass is part of the JW Marriott Tucson Starr Pass Resort & Spa and features three 9-hole routings – Roadrunner, Rattler and Coyote. Robert Cupp and PGA TOUR professional Craig Stadler designed the original 18 holes in 1987. Then in 2003, Arnold Palmer was brought in to add another nine holes and refresh the previously existing 18-hole experience. Nestled against the backdrop of the Tucson Mountains, these three layouts showcase dramatic elevation changes and iconic saguaro cacti, while crisscrossing multiple desert arroyos and ravines.
The Club at Starr Pass has a storied history as a host venue of the PGA TOUR’s annual Tucson Open from 1987 through 1996. In 1991, 20-year-old Phil Mickelson captured his first PGA TOUR win…as an amateur. He was only the fourth amateur to win a PGA TOUR event, and no one has done it since. As such the club has played host to many golf legends including Arnold Palmer, Payne Stewart, and Nancy Lopez. A Certified Audubon Cooperative Sanctuary through the Audubon Cooperative Sanctuary Program for Golf Courses, the club consistently demonstrates a high degree environmental stewardship throughout the property.
Starr Pass is the key amenity of the JW Marriott Tucson Starr Pass Resort & Spa, a luxury oasis that is tucked in a mountain pass, that back in the 1800s was utilized as historic stagecoach line. Starr Pass is named after Richard Starr who pioneered the stagecoach trail through the Tucson Mountains. Starr built the path in 1884, as a quick route to Quijotoa, a mining boomtown 70 miles to the southwest of Tucson.
Day 30 of 31 Days of Golf - Finca Cortesin
Finca Cortesin, host venue for the 2023 Solheim Cup, is an exclusive facility in Spain, set on a 215-hectare estate and surrounded by undisturbed nature. Finca Cortesin is centred around six main areas; an award-winning hotel, exceptional real estate, Cabell Robinson designed Championship golf course, outstanding spa and sport facilities, the magnificent Beach Club and an exclusive shopping area.
Celebrated for its exquisite facilities and service levels, Finca Cortesin is a unique resort in one of the most tranquil and sought-after enclaves of the Andalucia coast, not far from the picturesque village of Casares and less than a mile from the beach.
Day 29 of 31 Days of Golf - The Els Club, Dubai, Dubai, UAE
The Els Club Dubai is regarded as one of the best golfing destinations in the UAE. From the impeccably conditioned golf course to the service standards and hospitality, you cannot fault the golf experiences.
Throw in a country club with leisure amenities including a pool and some great dining options for the whole family, it’s a venue golfers love visiting time and time again.
Day 28 of 31 Days of Golf - Tri-Mountain Golf Course ⛳
Situated at the base of a valley and surrounded by Mt. St. Helens, Mt. Adams and Mt. Hood, Tri-Mountain Golf Course offers a picturesque vista and unmatched natural beauty golfers will not soon forget.
Encounter 11 lakes, 64 sand bunkers and award winning greens which enhance the challenge on our 18 hole course.
Day 27 of 31 Days of Golf - Pinetop Lakes Golf and Country Club ⛳
Discover a four seasons paradise just a few hours from Phoenix and Tucson, that is home to Pinetop Lakes Golf & Country Club. Featuring an executive 18-hole golf course boasting five par-4's and two par-5's, warm up on an 18-stall turf grass driving range and two immaculately manicured practice greens.
Playing 4,558 yards from the tips, Pinetop Lakes has everything you need to elevate your game, including lessons provide by golf professionals.
This is not your typical executive track – all holes are lined on each side with beautiful tall pines and gorgeous homes.
