HSMAI Seattle

12/17/2024

📊 Seattle Group Sales Booming!

Group bookings are thriving, with corporate sales up 20% year-over-year in Seattle!
A hotel that is crushing it in this department is The Sheraton Grand, which has hosted over 50 major events this year, setting the standard for group sales success.

This is your moment to capitalize on group sales! To capitalize, build relationships with event planners to capture more of this growing segment.
We wish you the best this quarter, and to drive safe out on winter roads!

12/10/2024

❄️ Seattle’s Winter Boost

Despite the cooler months, Seattle hotels are seeing a rise in occupancy this winter, thanks to increased corporate travel and the popularity of seasonal city events like the Christmas Ship Festival and Winterfest.

For hotel Sales managers, Winter packages can help fill rooms during slower periods. Offer creative add-ons like exclusive local experiences like those mentioned above, or discounted group rates for those corporate clients traveling through.

If wanting to learn more on crafting great packages, Explore HSMAI’s tools that keep rooms full year-round:
https://buff.ly/3UZzEjS

12/03/2024

Seattle’s Hidden Gem 🌟

There are so many incredible hotel gems scattered throughout Seattle! Properties with unique designs and tech-forward upgrades that are becoming more and more irrestiable to today's savvy travelers.

That's why HSMAI Seattle would love to shout out Graduate Seattle - as a fantastic hotel with is art deco design and sweeping views, it's property worth exploring! Next time your near the University of Washington, take a look on how hidden gems like this are getting it done.

If you'd like to learn to highlight your uniques property’s edge, check out HSMAI’s sales related tools:
https://buff.ly/3UZzEjS

09/24/2024

Come and be a part of our next online webinar and connect with sales professionals!

Where to Join:
📅 Day: Wednesday, October 10th
⏰ Time: 11:45 AM - 12:45 PM PDT
📍 Location: https://buff.ly/3MZNoa9

Come and Learn from a wonderful speaker Sharon Andrade in part two of our lunch and learn series, where Sharon will guide the conversation on how to avoid asking questions and dive deeper into sales conversions!

The key to sales success lies in pulling the right information. Learn how to share this information and more at the location link above - excited to network and grow together!

09/16/2024

📉 Facing challenges in hotel sales?

Luckily, every challenge is an opportunity in disguise 💡🔧 Here’s how to navigate and conquer the most common obstacles in hotel sales:

1. Building Trust in a Competitive Landscape
In a crowded market, standing out can be tough. Focusing on building trust through transparency and exceptional service and with such, you can highlight your unique value propositions and ensure every interaction reinforces your commitment to client success.

2.Navigating Price Sensitivity
Clients often focus on price, making it hard to sell premium services. By shifting the conversation from price to value, you can demonstrate the long-term benefits and ROI of your services.

3.Understanding the Market Shift
The market is constantly changing, whether due to economic conditions, seasonal trends, or global events. How do you overcome a constantly shifting market? By staying informed and adaptable. Regularly checking in and understanding what drives your market allows you to anticipate changes and meet your clients' evolving needs.

What’s the biggest challenge you’ve faced in hotel sales, and how did you overcome it? Share your experience with those that may not have solved it!👇

09/11/2024

Thank you for all of those that Joined our Lunch and Learn! We had a great turn out with some great insights ✨

Here's to a great network of Seattle hotel professionals!!!

09/09/2024

TOMORROW! Join us at 12:45 and network with like minded Seattle Professionals! 👇

HSMAI Lunch & Learn: An Online Professional Development Workshop on September 10th from 11:45-1:00 PM PDT!

✨ our fantastic facilitator will guide us through an engaging session focused on making impactful first impressions and building relevant connections. Whether you're a seasoned expert or new to the industry, this workshop offers valuable insights and practical tips.

🔍Workshop Highlights:
• The importance of first impressions and the key elements that contribute to them
• Reflection on what your current first impression conveys
• Best practices for connecting via phone, online, and in person

Creating a strong connection requires a strong, intentional first impression that reflects your personal brand and that of your organization. Learn from peers and gain insights on how professionals across the industry handle these crucial communication points.

Don't miss this chance to enhance your professional skills and network with industry peers. Seats are limited, so be sure to secure your spot today!

Register Here: https://buff.ly/3YSjCv3

09/06/2024

🚀 Future-Proofing Your Hotel Sales Strategy: The future of hotel sales lies in innovation and adaptability. Embrace new technologies, flexible pricing models, and personalized guest experiences to stay ahead. 🚀🔮

Prepare for the future today. Attend our forward-thinking webinar next week and connect with visionaries! 🌟

Join Here: https://buff.ly/3YSjCv3

09/04/2024

ONE WEEK! Join us Tuesday for some in-depth Seattle Hotel insights! 👇

HSMAI Lunch & Learn: An Online Professional Development Workshop on September 10th from 11:45-1:00 PM PDT!

✨ our fantastic facilitator will guide us through an engaging session focused on making impactful first impressions and building relevant connections. Whether you're a seasoned expert or new to the industry, this workshop offers valuable insights and practical tips.

🔍Workshop Highlights:
• The importance of first impressions and the key elements that contribute to them
• Reflection on what your current first impression conveys
• Best practices for connecting via phone, online, and in person

Creating a strong connection requires a strong, intentional first impression that reflects your personal brand and that of your organization. Learn from peers and gain insights on how professionals across the industry handle these crucial communication points.

Don't miss this chance to enhance your professional skills and network with industry peers. Seats are limited, so be sure to secure your spot today!

Register Here: https://buff.ly/3YSjCv3

09/02/2024

🤝 The Secret Sauce to Thriving Client Relationships in the Hotel Industry 🤝

In the hospitality business, the strength of your client relationships can make or break your success. Whether you’re dealing with corporate clients, event planners, or loyal guests, building and maintaining strong relationships is key to long-term success.

But what’s the trick to mastering client relationships? Here’s a breakdown:

🌟 Personalization
In today’s world, a one-size-fits-all approach doesn’t cut it. Tailor your interactions and offerings to each client’s unique preferences. Whether it’s remembering their favorite room setup, anticipating their event needs, or providing customized packages, personalization shows that you value them as individuals.

💬 Consistent Communication
Keep the lines of communication open and consistent. Whether it’s a simple follow-up email, a thank-you note after a successful event, or regular updates on new services, staying in touch builds trust. Don’t wait for clients to reach out—be proactive in your communication.

✨ Surprise and Delight
Instead of traditional meetings or follow-ups, consider organizing exclusive events for your top clients. This could be a behind-the-scenes tour of your hotel, a private dining experience with your chef, or a themed event that aligns with their interests. These personalized experiences create memorable moments and deepen your connection beyond the usual business interactions.

Building strong client relationships isn’t just about closing deals—it’s about creating lasting partnerships.

What’s your go-to strategy for building strong client relationships? Share your thoughts below for your fellow professionals!👇

08/30/2024

Thank you for joining us in the Journey of sharpening Hotel Skills, and collaborating with like minded hotel professionals. ✨

Let us know if there is anything you need from us to help you improve!

08/28/2024

Two Weeks! Time is running out and spots are limited! Join us Sept. 10th for some hotel career insights!

HSMAI Lunch & Learn: An Online Professional Development Workshop on September 10th from 11:45-1:00 PM PDT!

✨ our fantastic facilitator will guide us through an engaging session focused on making impactful first impressions and building relevant connections. Whether you're a seasoned expert or new to the industry, this workshop offers valuable insights and practical tips.

🔍Workshop Highlights:
• The importance of first impressions and the key elements that contribute to them
• Reflection on what your current first impression conveys
• Best practices for connecting via phone, online, and in person

Creating a strong connection requires a strong, intentional first impression that reflects your personal brand and that of your organization. Learn from peers and gain insights on how professionals across the industry handle these crucial communication points.

Don't miss this chance to enhance your professional skills and network with industry peers. Seats are limited, so be sure to secure your spot today!

Register Here: https://buff.ly/3YSjCv3

08/26/2024

Are You in the Hotel Industry? Here Are Must-Read Books to Elevate Your Career! 📚

In the fast-paced world of hospitality, staying ahead means continuous learning and growing. Whether you’re looking to refine your management skills, enhance customer service, or innovate your approach, there are some excellent books that are essential reads for professionals seeking excellence - especially in hotel work.

If looking for something impressive to quote, here’s a quick rundown of the top books that can help you thrive in the hotel industry:

1. "Setting the Table" by Danny Meyer
Danny Meyer, a renowned restaurateur, shares his philosophy on hospitality and leadership. This book delves into the importance of creating a culture of "enlightened hospitality," where employees, customers, and community come first. Definitely a must-read for anyone looking to build strong, lasting relationships for their hotel residents far into the future .

2. "Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company" by J.W. "Bill" Marriott Jr.
This was a thift find from goodwill - so why should you read it? Learn from one of the most influential figures in the hotel industry, Bill Marriott Jr., as he recounts the journey of Marriott Hotels.If you're looking for valuable lessons in leadership, innovation in the hotel space, and the power of strong company culture, then this is a great read for the aspiring hotel executive.

3. "Selling Hospitality: A Situational Approach" by Patricia L. Odell
This book dives into the unique challenges and opportunities of selling in the hospitality industry. It takes a situational approach to sales, helping professionals adapt their strategies to different types of clients and markets. It’s particularly useful for those new to hotel sales or for those looking to refine their approach.

It's important to note that these books are more than just water cooler quotes — they're tools to sharpen your skills, and help you excel at your career

Outside of these, what book has made the biggest impact on your career? Share your thoughts with our group!👇

08/23/2024

You May be in the industry - but do you know what makes historic Seattle Hotels Special?

Seattle is home to some of the most historic hotels in the country. These landmarks not only offer hotel professionals a rich history but also valuable lessons in hospitality excellence.

If you're looking for some water cooler facts for your next zoom meeting, here's a quick run down of Seattle's most iconic hotels and what makes them truly special:

1. 🌟 The Fairmont Olympic Hotel
Opened: 1924
Highlights: A masterpiece of Italian Renaissance architecture, The Fairmont Olympic Hotel is Seattle’s premier luxury hotel. Its grand lobby, complete with hand-carved wood and crystal chandeliers, exudes timeless elegance. The hotel has hosted numerous celebrities, dignitaries, and events over the decades, making it a living piece of Seattle's history.

2. 🌟 The Arctic Club Seattle
Opened: 1917
Highlights: Originally a gentlemen’s club for those who struck it rich in the Klondike Gold Rush, The Arctic Club Seattle features unique Alaskan-inspired decor, including walrus tusks and gold rush artifacts. Its famous Northern Lights Dome Room, with a stunning stained-glass ceiling, offers a glimpse into the opulence of early 20th-century Seattle.

3. 🌟 Hotel Sorrento
Opened: 1909
Highlights: Known for its Italianate architecture and warm, inviting atmosphere, Hotel Sorrento is Seattle’s oldest boutique hotel. The hotel’s Fireside Room is a cozy spot with rich wood paneling and a grand piano, perfect for enjoying a classic cocktail and soaking in the historic charm. The Sorrento has also been a hub for artists and writers, adding to its storied past.

4. 🌟 The Edgewater Hotel
Opened: 1962
Highlights: Built for the World’s Fair, The Edgewater Hotel is Seattle’s only waterfront hotel, offering stunning views of Puget Sound and the Olympic Mountains. Famously, The Beatles stayed here during their first U.S. tour, and the hotel has been a favorite of rock legends ever since. With its rustic, lodge-inspired decor, The Edgewater blends Seattle’s natural beauty with its rock ‘n’ roll history.

These hotels are more than just places to stay—they are gateways to Seattle’s past.
With that in mind, do you have a story related to any of these? Let me know in the comments below!👇

08/21/2024

Want to meet other sales professionals and Gain insights?

HSMAI Lunch & Learn: An Online Professional Development Workshop on September 10th from 11:45-1:00 PM PDT!

✨ our fantastic facilitator will guide us through an engaging session focused on making impactful first impressions and building relevant connections. Whether you're a seasoned expert or new to the industry, this workshop offers valuable insights and practical tips.

🔍Workshop Highlights:
• The importance of first impressions and the key elements that contribute to them
• Reflection on what your current first impression conveys
• Best practices for connecting via phone, online, and in person

Creating a strong connection requires a strong, intentional first impression that reflects your personal brand and that of your organization. Learn from peers and gain insights on how professionals across the industry handle these crucial communication points.

Register Here: https://buff.ly/3YSjCv3

Don't miss this chance to enhance your professional skills and network with industry peers. Seats are limited, so be sure to secure your spot today!

This link will take you to a page that’s not on LinkedIn

04/23/2024

FLASH SALE! 30% OFF🔥

Attention HSMAI members! Take advantage of our 30% off FLASH SALE for the must-attend Speaker Series event happening THIS THURSDAY in Seattle at the Edgewater Hotel.

Don't miss out on expert insights from:

🌟 Ken Grant - "The 10 Layers of Servant Leadership" to reduce employee turnover.
🌟 Holly Hollingsworth - "Diving into the Details" to attract more guests.

Plus networking with peers, drinks and appetizers! Seats are filling up fast.

Hurry and register now using the link to lock in your discounted ticket:

https://lnkd.in/gYx6QWmQ

This is a limited-time, limited-capacity event you won't want to miss. But you must act NOW before the 30% off flash sale ends!

03/26/2024

⭐️🎉🥂Urgent: Spring Networking Mixer Registration Closing Soon

Time is running out to register for our highly anticipated Spring Networking Mixer! This event is the perfect opportunity to expand your professional network, enjoy delicious appetizers, and even win exciting giveaways.

# # # Don't Miss Out on These Benefits:

**1 Complimentary Drink Ticket**: Get a head start on networking with a refreshing beverage.
**Appetizers**: Mingle and make connections while indulging in tasty hors d'oeuvres.
**Networking**: Meet new people, exchange ideas, and build valuable relationships.
**Giveaways**: You could be the lucky winner of fantastic prizes - but only if you register in time!

# # # Act Now Before Registration Closes

The Spring Networking Mixer is just around the corner, and spots are filling up quickly. Don't let this opportunity slip away. Register now to secure your place and make the most of this exciting event.

To register: https://lnkd.in/gqRTKWyc. We look forward to seeing you there!

01/29/2024

There's still time to get early bird discounted pricing on our upcoming webinar. Come see what's new in AI in Hospitality for 2024.

https://www.eventbrite.com/e/whats-new-in-2024-for-ai-in-hospitality-sponsored-by-pricelinecom-tickets-804125971427?aff=oddtdtcreator&utm_term=What%27s+New+in+2024+for+AI+in+Hospitality+sponsored+by+Priceline.com&utm_campaign=following_published_event&utm_content=follow_notification&utm_source=eventbrite&utm_medium=email&utm_experiment=follow_template.B