You have four choices when travelling to Vietnam from Australia.
1. Book all of your flights, accommodation and tours through an Australian Travel Agent. Even if the particular agent you use has had some Vietnam experience things change here constantly as do the best deals. At the very least you will be paying the considerable Aussie premium with this option.
2. Do as much research as you can on t
he internet and book online. Doesn't always look the same in the real world. I've had this experience. Not funny!
3. Book your inbound flight and book everything else through local Vietnamese Travel Agents. This is a far cheaper option than above but often travelers have language barrier problems and don't get what they wanted or perhaps are unlucky and get a dishonest local who puts on what we call foreigner tax.
4. Contact us through this page and we set an itinerary for you based on your priorities and time frame with the knowledge of having lived in and traveled the country. We have a Vietnamese partner who is English speaking so the prices you pay are the best local rate. Yes we make a commission as do all but we seek out the best deals for our customers / friends in doing so. In short I wish this service were available to me when I first visited Vietnam. Finding the treasures without the pitfalls makes for a wonderful cost effective holiday.