05/11/2024
VACANCY - CREW MANAGER
( South Sea Services Ltd - Shore Based - Port Vila, Vanuatu)
Application closes 30 November 2024.
For more enquiries please email [email protected]
South Sea Services Ltd is a Manning & Port Agency based in Port Vila, Vanuatu that actively sources, recruits, supplies, manages seafarers and Port Clearances for International and Domestic Shipping companies.
South Sea Services Ltd is a privately owned company which is dedicated to offering each client and seafarer our full attention and the highest level of expertise. Our reputation for integrity and providing quality is our priority.
Responsibilities
The Crew Manager is the first point of contact shoreside, who assists the crew members with all queries
and monitors and coordinates all travel requirements for crew members to be deployed on vessels.
Prepare travel and joining documents for crew members to join
Contact crew Leavers to drop documents and process
Monitoring phones
Arrange crew medicals
Assist with recruitment drive and processes when required
Banking, Filing and General office admin tasks
Housekeeping of the office
Notify Managing Director of any office maintenance
Ensure all stock is required for smooth running of operations
Organising meetings, attend meetings with senior management and managing databases.
Dealing with correspondence, complaints, and queries
In times of natural disasters, to ensure the office is secure and all office equipment is secured and safe. Also, to assist with re-opening the office post natural disaster.
Report directly to the Managing Director and provide consistent updates on progress of tasks, requests, and enquiries.
Manage processing of visas. EG. Maritime Crew Visa, Transit Visa, NZETA visas, Business visa, Employment Visas etc
Assist with Cruise Ship departures to ensure all Vanuatu are back on board and locate missing or late crew and provide updates.
Booking transport and accommodation
Selection Criteria and Skills
Reliable, Honest and Friendly
Fluent in English, French an advantage but not a necessity
Computer Literate – Familiar with Word, Excel and Outlook
High Level Customer service
2 years previous experience in human resources or logistics role
Requirements
Valid Police Clearance, Passport, Driver’s License and CV