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Melvin & Natalie
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Who are we and what we do.
Qrovado was setup to help plan trips and holidays for people who do not like the hassle of planning their trip and simply don’t have the time for it but want to get away. Our aim is to ensure people get the best experience when they travel because we are travelers ourselves and we know that planning a holiday can sometimes be overwhelming. Part of the reason we started Qrovado, is because we have traveled and lived in Australia, New Zealand, Thailand, Cambodia and Malaysia and we want to use our experience and knowledge to help you plan your holiday. What we do Unlike travel agencies, we do not send you on group tours with 20 other strangers where you will have to follow the itienary given and not have much time to do your own exploration or have your own adventure. How it works is, we ask you 3-5 essential questions such as your budget, how many pax, preferred dates of travel, dietary requirements, things you’d love to do and from there we will start our research and start finding you the best accommodation, flights, activities, places to eat which essentially means we will personalise your holiday to suit your needs and wants. Once all the major details has been confirmed, we will then proceed to create an guide book for your trip with all the details you need to know from your hotel confirmation, places to eat, places to go, best bars, currency, weather, how to get around, emergency contact numbers and everything else that you will need to know for your trip. Having been in the customer service industry for almost 9 years out of which 2.5 years was specifically spent working in Agoda.com which is one of the biggest online travel agents, we have come to understand the importance of customer service. So, we provide all round customer service if you have any questions or need more information on your trip. We can be reached via whatsapp, email or even through our page. So there is a few avenues to reach us if you have any concerns. We also specialise in guidebook for travels in Malaysia, so, if you just need the guide and not a whole trip planned simply get in touch :) Now that you know what we do and how we work, for any of your travel needs do drop us a message and we will respond as soon as we can. At Qrovado, We Plan, You Pack.