08/03/2024
Front Desk Clerk responsibilities include:
Job Description
We are looking for a pleasant Front Desk Clerk to undertake all reservation and clerical duties at the desk of our main office. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy-going personality while being perceptive and disciplined. You should be able to handle incoming calls and emails from our customers. A customer-oriented approach is essential.
Responsibilities
• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
• Answer questions and concerns about our tours
• Answer all incoming calls and Emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs (petty cash)
• Take up other duties as assigned (travel arrangements, schedules, etc.)
Requirements and skills
• Proven experience as a front desk representative, agent, or relevant position
• Familiarity with office machines (e.g. Credit Card Machines, printers, etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English and Spanish (oral and written)
• Excellent knowledge of Microsoft Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Team player
• High School diploma; additional qualifications will be a plus
Belize Caving Expedition is a local Tour operator which offer tours that are unique, safe, and unfor
