Sandler in Calgary

Sandler in Calgary Wherever your organization touches people; candidates, employees, prospect or clients. Sandler provi We have both the reputation and the results to prove it!
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Sandler Training provides training solutions and consulting for small- to medium-sized businesses as well as corporate training for Fortune 1000 companies. We will work with you to identify the training solution that best suits you or your organization. We’ve built our training programs on the concepts of incremental growth and change — supported by reinforcement, business coaching and accountabil

ity. We accomplish this through our innovative programs, progressive use of technology, and our network of over 200 global training centers, which is unsurpassed by any other organization in the training industry. Sandler has more than three decades of experience helping professionals like you grow and businesses like yours succeed. If you’re looking to move up to the next level then learn more about our various training solutions to the left or contact us to let us know how we can help.

A Leader’s Guide to Squashing Imposter Syndrome:I had a fantastic time with Matt Phillips on episode 160 where he shared...
09/10/2024

A Leader’s Guide to Squashing Imposter Syndrome:

I had a fantastic time with Matt Phillips on episode 160 where he shared invaluable insights on overcoming the common hurdles of imposter syndrome and self-doubt that many sales leaders face.

Here are a few highlight discussions from our episode:

Personalize Leadership Approaches: The myth of the 'perfect leader' can lead to significant anxiety. Matt’s experiences highlight the power of embracing your unique leadership style, which resonates more authentically with teams than trying to meet an unrealistic ideal.

Mental Toughness: In the daily grind, it’s easy to question our decisions or feel overwhelmed by expectations. Matt emphasizes the importance of building resilience through a focus on personal strengths and past successes, helping to reinforce confidence and emotional stability.

Learn from Every Setback: When deals fall through or targets are missed, the self-doubt can be deafening. Together, we explored how turning these moments into learning opportunities can shift perspectives and reinforce a leader's sense of competence.

Apply and Adapt Strategies Actively: Moving from theory to practice is crucial. I advocate for implementing Matt’s strategies in real-time, allowing leaders to see the impact of their actions, make necessary adjustments, and solidify their leadership through visible results.

This is only a brief summary behind the depth of our discussion on episode 160, see the Full Funnel Freedom Podcast for more ;)

09/09/2024

Have you ever wished someone would change something about themselves? We all have our pet peeves, don’t we?

- The loud chewing or those who talk with their mouth full.
- That friend who’s always running late.
- People who interrupt others mid-sentence.

Maybe this sounds familiar for some of us lol?

Usually, our gut reaction is to bluntly tell someone to stop.

“Hey, cut that out!”

But let's be honest—negative feedback can leave us feeling pretty gross. It certainly makes me less likely to change.

Now, imagine if I heard this instead:

“Hamish, I really appreciate how you handled that situation.”

Feels wayyy better.

Positive reinforcement: It doesn’t just correct; it uplifts and motivates.

Some of the best leaders who are trying to help people and team members grow out of bad habits, this is a golden tactic for nurturing growth and strengthening bonds within a team.

So, here’s a tip for anyone looking to help a friend over come a bad habit or for leaders looking to strengthen your team:

Next time you catch yourself about to criticize someone, try acknowledging something positive instead. You might be surprised by how effective this approach is down the line.

That’s the power of positive feedback—it builds rather than breaks.

If you liked this, hit the follow button for more leadership content!

09/05/2024

Tying personal goals to work = A rocket ships worth of motivation 🚀

Whether you're seeking a personal boost or leading a team in need of some extra drive...

"Aligning individual aspirations with professional targets is a such a powerful hack for success, I can't emphasize it more."

Put this on your to do list, try it out for yourself and let me know about the difference it makes.

P.S.
This was a standout moment from Hamish's 45-minute speech at our Sales Leadership Summit last year. See below for details on this year's event coming up on Oct 7th!

https://hubs.ly/Q02NThnf0

09/04/2024

Hey! How does delicious food, 6 incredible leadership speeches, and plenty of coffee sound
on Monday, October 7th, from 8 AM to 4 PM MST?

I'm excited to announce that we will be hosting the second edition of our Sales Leadership Summit at the Petroleum Club.

We sold out last year and have limited tickets this year.

Tickets are live now, grab yours here https://hubs.ly/Q02NDSNY0

I'm looking forward to seeing you all there!

Leading a team through changes is tough, especially when your team resists or slows down afterwards... Here's how to avo...
09/03/2024

Leading a team through changes is tough, especially when your team resists or slows down afterwards... Here's how to avoid this:

Common symptoms might look like decreased engagement with less enthusiasm in meetings, reduced productivity, and or a rise in employees expression of dissatisfaction.

To lead through this, it’s important to spot both obvious and subtle resistance first.

- Obvious resistance is when someone openly rejects new ideas.

- Subtle resistance is when someone seems to agree but doesn’t really embrace the change.

Here’s what you can do if you're experiencing negative experiences when teams resist change:

1. Engage in Open Communication: Keep the lines of dialogue open to understand and address concerns directly.

2. Identify Emotional Stages: Recognize the emotional stages from denial to commitment, helping guide each team member along this path.

3. Celebrate Small Wins: Acknowledge even the smallest progress to keep morale high and encourage continued effort.

4. Lead with Empathy: Understand that change is hard and patience is key. Leading with empathy can transform resistance into cooperation.

For a deeper dive on this and the following topics...
- What are the key stages of transition that sales teams go through during a change initiative?
- What strategies can ensure that change initiatives in sales departments are successful and avoid common pitfalls?

Check out episode 159 of the Full Funnel Freedom Podcast :)

08/30/2024

Haha this was fun...

All jokes aside, in this video we dove into the age-old sales adage that there are no bad prospects, only bad salespeople.

This sales concept suggests that if a deal slips through our fingers, it might be because we missed a beat somewhere, failing to keep a firm grip on the sales process.

But remember, "control" in sales isn’t about metaphorically handcuffing our buyers—it's about ensuring there's crystal-clear communication.

It's about knowing where they are in their buying process, who else might be in the running, and realistically, what our odds are.

Are we their top choice, or just another name on their list to make up the numbers?

Sometimes salespeople can sometimes get high on “hopeium,” a potent substance that makes every lead look like a sure thing without needing much proof.

It's easy to imagine reporting back to the boss with unwarranted optimism, "Don't worry, it's in the bag!" only to later receive that dreaded email steering us towards the reality:

“Thanks, but we’re going in another direction.” Classic, isn’t it?

I’m thrilled to announce that registration is now open for the Sandler Calgary Leadership Summit 2024! After a sold-out ...
08/29/2024

I’m thrilled to announce that registration is now open for the Sandler Calgary Leadership Summit 2024!

After a sold-out event last year, we’re making this year’s summit even bigger and fancier, hosted at the prestigious Calgary Petroleum Club.

Event Highlights (More Details in Bio):

Date: October 7th, 8 AM - 4 PM
Location: Calgary Petroleum Club, Calgary, AB

What to Expect:
- Engaging topics including leadership success, team dynamics, and seller performance
- Delicious food, excellent networking opportunities, and a chance to learn and grow

Spaces are limited so save your spot today and we look forward to seeing you there!
https://hubs.ly/Q02N2FXr0

Micromanagement… Dun dun daaaah…I had a fantastic podcast episode with Neil Harkins where one of the big learning moment...
08/27/2024

Micromanagement… Dun dun daaaah…

I had a fantastic podcast episode with Neil Harkins where one of the big learning moments tackled 7 simple ways to stop micromanaging.

You'll find out how to give your team the space they need to shine, improve morale, and lead more confidently.

1. Leverage CRM for Insightful Monitoring: Use CRM systems to gather detailed sales data and interactions, allowing leaders to effectively monitor team performance and trends without overbearing oversight.

2. Focus on Coaching Over Directing: Transition from giving orders to providing guidance, helping sales reps develop critical thinking and problem-solving skills through their own decision-making processes.

3. Establish Regular Feedback Mechanisms: Create structured sessions for open communication, where leaders can provide constructive feedback and celebrate successes, fostering continuous development.

4. Create a Comprehensive Resource Library: Compile a vast library of recorded sales calls and interactions, enabling reps to independently learn and adapt to various selling scenarios.

5. Promote Autonomous Learning: Encourage sales reps to engage with training materials at their own pace, boosting their confidence and competence in handling real-world challenges.

6. Implement Structured Onboarding: Design an onboarding process that systematically introduces new hires to the company’s procedures and tools, ensuring they are well-prepared without feeling overwhelmed.

7. Foster a Culture of Trust and Acceptance of Failure: Cultivate an environment where failures are seen as growth opportunities, encouraging reps to take risks and learn from the outcomes, thereby enhancing innovation and self-improvement.

This was just the tip of the iceberg from our episode, for more on:

- Micromanagement
- How can extreme curiosity in sales lead to better understanding and meeting client needs
- What are the critical steps in balancing product-market fit with building a predictable revenue stream

Check the latest release, episode 157, of the Full Funnel Freedom Podcast :)

Apple:
https://hubs.ly/Q02MKWXy0

Spotify:
https://hubs.ly/Q02MKXg20

08/26/2024

There's no magical formula for successful sales. It's not about memorizing scripts; it's about...

Respecting our buyers, understanding that their concerns are unique to them as individuals.

Assuming a one-size-fits-all solution simply doesn't work. Prospects don't like to feel like just another name on your list.

When we fail to consider the buyer’s viewpoint, we risk damaging rapport and our trust that is so crucial to building lasting relationships.

There are many ways to achieve sales success, which highlights the importance of adapting our strategies to suit the human element of each interaction.

In summary, we must steer clear of the trap of seeking one golden answer, especially in the complex and nuanced world of human-to-human relationships.

08/22/2024

Your values aren't what you have written down, they aren't what's on your vision board, and they most certainly aren't what's carved into the granite at your workplace...

Your values are the behaviours that you allow the world to see because your culture does not come from your values, your values come from your culture.

Focus instead on the behaviours that genuinely demonstrate those values.

Observing and understanding these actions will take you much further and add significantly more depth to building any kind of strong relationship.

It’s not about the slogans on the wall; it's about the values you live out every day.

P.S.
If you like the sound of traveling to Florida in April as well as to see Hamish and other word class speakers on stage, check out this our for more details.
https://hubs.ly/Q02MbPsQ0

5 ways to Maintain Rapport and Encourage Open Communication: Pod Episode 157 highlights...1. Right to Ask, Right to Decl...
08/21/2024

5 ways to Maintain Rapport and Encourage Open Communication: Pod Episode 157 highlights...

1. Right to Ask, Right to Decline
Establish mutual respect for boundaries from the start.
Explicitly stating that both parties have the right to ask questions and decline to answer sets a foundation of respect and openness, making the conversation more comfortable and genuine.

2. Non-Attachment to Outcomes
Detaching from specific outcomes in conversations leads to more honest exchanges.
Approaching discussions without a fixed agenda allows for natural interactions, encouraging the other party to share freely without feeling pressured, enhancing the quality of communication.

3. Expressing Genuine Curiosity
Genuine curiosity about the other person's thoughts and feelings opens up meaningful dialogues.
By communicating your interest in their perspectives genuinely, you signal that you value their input, which enhances trust and encourages openness.

4. Appreciation and Gratitude
Gratitude transforms the dynamic of conversations.
Regularly expressing appreciation for the other person’s input can lower defenses, foster mutual respect, and encourage more collaborative and open dialogue.

5. Direct and Clear Communication
Clarity in communication prevents misunderstandings and builds trust.
Being explicit and clear in your communications ensures everyone understands the context and expectations, crucial for maintaining rapport and building reliable relationships.

Check out the rest of the content covering:

- How can sales leaders ensure they receive honest and useful information from their team members during sales funnel reviews?
- Why is it important for sellers to be open to any response from a buyer, and how can they effectively manage unexpected answers?

On Episode 157 of the Full Funnel Freedom podcast!

08/19/2024

Hey Everyone! We've had a lot of new folks join our community lately so I thought it was due time to do a short introduction to everyone new here :)

Hey! I'm Hamish Knox.

I run the Sandler office in Calgary, which is apart of Sandler, the world’s largest leadership and sales development company.

I've written 2 books, one on accountability and the other on change—topics that people often don't like to talk about.

I have a podcast, “Full Funnel Freedom,” which focuses on helping clients build consistently repeatable and scalable revenue engines across various industries.

We are grateful for everyone new here and we hope you've been enjoying and getting value from the content we've been putting out on our page!

Happy Monday and good selling!

Celebrated Carrie A Tuttle's and Arden Loftsgard's birthday today with a team lunch and cupcakes!Have a fantastic week e...
08/14/2024

Celebrated Carrie A Tuttle's and Arden Loftsgard's birthday today with a team lunch and cupcakes!

Have a fantastic week everyone :)

Discover 5 essential strategies for attracting and converting website visitors in 2024:Real Images: Use authentic photos...
08/13/2024

Discover 5 essential strategies for attracting and converting website visitors in 2024:

Real Images: Use authentic photos of your team and workspace instead of stock images to build trust and connect with potential clients.

Targeted CTAs: Create compelling calls to action based on popular content like high-traffic blog posts to engage visitors and encourage interaction.

Engaging Headlines: Craft headlines that resonate with your audience, reflecting key selling points that draw interest during sales conversations.

Rich Content: Provide detailed, informative content that addresses visitor pain points, including case studies and testimonials, to facilitate a self-guided discovery process.

Strategic Disqualification: Clearly define your ideal client profile to filter out less suitable visitors, saving time and focusing on more promising leads.

I really enjoyed discussing these tactics with Jessica Gruber on our latest podcast episode.

Listen Here!

Apple:
https://hubs.ly/Q02L71kV0

Spotify:
https://hubs.ly/Q02L6RXn0

08/09/2024

If you say "But" in conversations, you might be unintentionally damaging rapport and this is why...

As a salesperson, I've come to understand just how impactful our choice of words can be in professional interactions and relationships.

Often, using "but" in conversations can negate everything said before it, making clients feel dismissed or as though their ideas aren't fully valued.

For instance, saying "I love you, but..." implies conditions to those feelings, which can be damaging. Replacing "but" with "and," however, transforms our dialogue.

It indicates active listening and genuine care for integrating both aspects of the conversation, crucial for building strong client relationships.

This subtle shift in language—from using "but" to "and"—helps build trust, maintain positivity, facilitate open dialogue, enhance persuasiveness, avoid conflict, and create a cooperative atmosphere.

Embracing more inclusive language not only prevents defensiveness but also opens up dialogue, making interactions more collaborative and productive.

As sales professionals, this approach leads to better alignment with client needs and ultimately increases the chances of closing sales.

08/07/2024

You might be considered successful by default if your success seems accidental or due to favorable circumstances that are beyond your control.

If you find yourself unsure of why you're successful or unable to replicate your achievements under different circumstances, it's likely because your success isn't based on a conscious strategy or clear actions.

On the other hand, if you are successful by design, you understand exactly what drives your success.

You've consciously developed habits, mindsets, and strategies tailored to achieve specific goals.

This intentional approach not only makes your achievements more replicable and sustainable, but it also boosts your potential for further growth.

By having a designed approach to success, you significantly enhance your prospects and increase your value in the eyes of others, such as employers, partners, or investors.

Having Tony Morris on this week's episode was an absolute pleasure. Here are three big takeaways from what 100,000 sales...
08/06/2024

Having Tony Morris on this week's episode was an absolute pleasure. Here are three big takeaways from what 100,000 salespeople can teach you:

1. Listening Skills: Opportunity Antenna
Opportunity Antenna: Tony Morris describes this as a "radar" for picking up on signals others miss. It’s about being hyper-aware of subtle details in conversations that reveal golden opportunities.

Example: Tony shared a story about a salesperson who closed a deal for a single car but missed a fleet sale worth thousands. By revisiting the conversation and truly listening, he discovered a massive opportunity with the client's company, turning a modest commission into a windfall.

Key Insight: Train yourself to catch what’s beneath the surface. When a client mentions an offhand detail, dig deeper—it could be the key to a larger sale. Remember, it's not just about hearing words; it's about interpreting the unsaid and acting on it.

2. Questioning Ability: Provoking Thoughtful Responses
Thought-Provoking Questions: Top salespeople are like detectives, using questions to unravel mysteries. Instead of asking predictable questions, turn your queries into a journey into the future.

Example: Tony suggests asking clients to “Fast forward six months from now—what does success look like for you?” This invites them to share their dreams and challenges, allowing you to tailor your solutions to their vision.

Key Insight: Craft questions that push clients to think beyond the immediate. Make them visualize success and articulate their deepest needs. This not only builds trust but positions you as a partner in their journey.

3. Adaptability: Chameleon Salespeople
Chameleon-Like Adaptability: The best salespeople are shape-shifters, seamlessly adjusting their approach to fit the client’s world. Tony emphasizes understanding cultural and personal nuances to connect more deeply.

Example: Tony learned this when his usual humor didn’t land during a talk in Germany. This experience taught him to read the room and adapt his style.

Key Insight: Before meeting a client, research their background, industry, and culture. Tailor your pitch to resonate with their needs. This adaptability transforms you from a salesperson into a trusted advisor.

For more insights, check out the Full Funnel Freedom podcast episode 155.

08/05/2024

Ever felt like you couldn't possibly connect with someone far above your pay grade?

Dave Mattson has been there. Standing on shaky legs, tasked with pitching to a CEO of an $11 billion company with thousands of employees.

The pressure was immense, and his initial nervousness almost sabotaged the meeting.

"They could sense my fear, which nearly sent the wrong message about the product I believed in."

What turned it around, and what can turn it around for you and your team, is realizing that preparation is your strongest ally.

By practicing my pitch until it was second nature, I transformed that nervous energy into confident delivery.

Embracing this mindset can not only ease your a salesperson's anxiety but also elevate their performance, ensuring they never feel outclassed in the boardroom again.

08/02/2024

Friday Announcement!

We’re thrilled to invite you back to our second annual Sandler Calgary Sales Leadership Summit!

Join us for an even bigger and better event this year, taking place on October 7, 2024, from 8 AM to 4 PM MT at the prestigious Calgary Petroleum Club.

This year's summit features six outstanding speakers, a light breakfast, a hearty lunch, and snacks throughout the day. We’ll keep the coffee, tea, and other refreshments flowing all day long (with a special nod to our coffee lovers 😊).

Pre-registration is now open! For more details...
https://hubs.ly/Q02JTJMZ0

We can’t wait to see you there!

08/02/2024

Friday Announcement!

We’re thrilled to invite you back to our second annual Sandler Calgary Sales Leadership Summit!

Join us for an even bigger and better event this year, taking place on October 7, 2024, from 8 AM to 4 PM MT at the prestigious Calgary Petroleum Club.

This year's summit features six outstanding speakers, a light breakfast, a hearty lunch, and snacks throughout the day. We’ll keep the coffee, tea, and other refreshments flowing all day long (with a special nod to our coffee lovers 😊).

Pre-registration is now open! For more details, check out the comments below.

We can’t wait to see you there!

07/31/2024

Using the same sales pitch for every buyer?

This video explores why this common approach often fails and emphasizes the importance of tailoring your sales tactics to each unique client.

What works with one buyer might not resonate with another and from my experience, having a one size fits all approach causes symptoms like inconsistent sales.

Learn to focus on the process rather than just the outcome.

Hit the follow button for more content like this.

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Personalization in business outreach is crucial for securing a competitive advantage in the marketplace...It was a pleas...
07/30/2024

Personalization in business outreach is crucial for securing a competitive advantage in the marketplace...

It was a pleasure to have Stu Heinecke a best-selling business author, marketer, and Wall Street Journal cartoonist, join us on the podcast.

He shared insights on how he combined his unique talents as a cartoonist and marketer to revolutionize direct mail marketing.

By creating personalized cartoons for magazine publishers, Stu's innovative approach not only surpassed traditional methods but also set new records for response rates, showcasing the power of personalized engagement.

Stu criticizes the impersonal "spray and pray" tactics of mass marketing for their inefficiency and alienating nature.

He advocates for a shift towards more human-centric communication, emphasizing tailored outreach that aligns with the specific interests and needs of potential clients.

This strategy not only strengthens relationships but also opens new business opportunities, helping companies stand out and succeed.

Also in this episode:

- How personalization in outreach can create an unfair advantage in business

- What are the key strategies for getting a meeting with anyone

- How can businesses leverage AI to enhance their personalization efforts while maintaining a human touch

See the Full Funnel Freedom Podcast, Episode 155 on Apple music or Spotify!

Have a fantastic day everyone!

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07/26/2024

Enrique Turcios explains the KARE model, detailing how you can strategically manage your accounts and grow your business or the one you work with.

The KARE Model:

Keep: Retain and nurture existing clients by maintaining strong relationships and ensuring customer satisfaction. This involves regular check-ins, exceptional service, and understanding clients' evolving needs to prevent churn.

Attain: Acquire new clients by identifying and targeting potential customers who can benefit from your products or services. Effective strategies include prospecting, networking, and leveraging marketing efforts to attract new business.

Recapture: Re-engage former clients or lost opportunities by reaching out with new offers and addressing previous concerns. This involves understanding why the relationship ended and presenting solutions to win back their business.

Expand: Grow business with current clients by identifying additional needs and opportunities for cross-selling and upselling. This includes deepening relationships and continuously demonstrating value to increase the business you do with each client.

The KARE model ensures a balanced and comprehensive approach to account management, emphasizing both retention and growth to drive long-term success.

Hit the follow button for more content like this!

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07/25/2024

Celebrating this highlight reel from Orlando Summit last year!

What a time we had with Enrique Turcios, Ben Klepacki P.Eng., Lance Nicholson, Harman Gill, Arden Loftsgard, Carrie A Tuttle, Nisha Berman, Rebecca Wood, Hamish Knox, Serge Paquette

If you missed last year and would consider joining us this year, please check this out

https://hubs.ly/Q02J0kSd0

07/24/2024

In this video, I discuss the reality behind the promises made by many course sellers who claim their programs will magically transform your life, business, or sales skills overnight.

Don't get me wrong, tactical courses have their place, especially when you need to learn specific skills like goal-setting.

However, when it comes to skills that involve human-to-human interactions, such as sales or leadership, it’s not enough to just know the theory.

I emphasize the need for practical application and real-life practice.

This is because true mastery comes from experience, not just from absorbing information.

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2-1929 36 Street SW
Calgary, AB
T3E2Y8

Opening Hours

Monday 7:30am - 3:30pm
Tuesday 7:30am - 3:30pm
Wednesday 7:30am - 3:30pm
Thursday 7:30am - 3:30pm
Friday 7:30am - 3:30pm

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