Lucova Inc.

04/17/2019

With 65% of your business coming from repeat customers, the future of your business depends on your ability to build customer loyalty.

01/16/2019

Great opportunity for an early marketing superstar to grow and learn. Come work with us!

https://www.lucova.com/careers/listings/A1000234

Lucova's in-store success platform helps brands recognize the individual behind the transaction to deliver hyper-personalized service and experiences.

10/31/2018

We're looking for a customer success rockstar with solid tech skills. Know the perfect candidate? Please send them our way!

https://lnkd.in/ec4KbKc

Lucova's in-store success platform helps brands recognize the individual behind the transaction to deliver hyper-personalized service and experiences.

08/02/2018

Why businesses should start “thinking in moments” by looking for the transitions, peaks, and pits in their customer and employee experiences.

By Theodore Kinni | Stanford Business contributor on Inc. In The Power of Moments, the Heath brothers identify four metatypical defining moments. Elevation moments transcend ordinary experience, like the arrival of an ice-pop on a silver platter.

07/10/2018

“We often tend to see AIs as bots to replace people,” says Eric Gervet, partner in the retail and digital transformation practices of A.T. Kearney. “It’s also very much about fuelling people with insights so they can do their jobs better.”

On Ad Age by Adrianne Pasquarelli We often tend to see AIs as bots to replace people, says Eric Gervet, partner in the retail and digital transformation practices of A.T. Kearney, a global strategy and management consulting firm.

06/18/2018

Your customer doesn’t want to be marketed to; they want to be remembered. Your customer wants to be treated like they matter to you.

Nōwn is the POS that puts the focus on the person behind the purchase. Retail POS solution like no other for business like yours.

05/30/2018

It’s been such a pleasure to have our great friends from with us this week sharing ideas and good times!

05/18/2018

05/16/2018

80% of the shoppers are willing to share their data with companies that they trust.

“ is our biggest pain point… This is not only the biggest pain point of Farfetch, but of retail, said Sandrine Deveaux, managing director of store of the future at Farfetch.

05/04/2018

86% of consumers said that they left a store due to long wait times, which resulted in a purchase at a different retailer. How do you keep from losing your customers?

The lines between the physical and digital shopping worlds are dissolving... Retailers need to cater to shoppers by offering fast, easy and frictionless ways to pay so there are minimal lines and offer personalized recommendations and in-store deals. In other words, experience is key.

04/13/2018

Imagine pulling into a Starbucks drive-thru and seeing not just your drink order but your name on the screen — along with the suggestions of what foods you might like with your drink, automatically…

03/08/2018

This is why we’re doing what we’re doing. All of us are in the position of being a customer multiple times a day, and we want everyone, everywhere to have this special feeling of being truly seen and known when they transact with a business.

Since customer experience can be challenging to quantify, many businesses overlook the goldmine that it really is. Paul Everett’s story is the perfect example of how a positive customer experience can transcend generations, last decades, and shape how you view a business.

02/26/2018

How do you give your customers the same level of experience they get at Disney? Understand and value them.

“Customer experience” has become a prominent topic of discussion in the world of retail, with some saying that it is the “single most important factor for an organization to achieve business success”.

08/05/2017

Hard at work at our amazing office in King West, Toronto . Come join us and visit our careers page to see our open positions in Sales, Operations and Tech:
www.lucova.com/careers

08/04/2017

Lucova's in-store success platform helps brands recognize the individual behind the transaction to deliver hyper-personalized service and experiences.

08/03/2017

We are growing and looking to add following positions at Lucova:
- Chief of Staff
- Sales Associates
- Front End Developer

Visit our careers page for details and send resumes directly to [email protected]
https://www.lucova.com/careers/

Lucova's in-store success platform helps brands recognize the individual behind the transaction to deliver hyper-personalized service and experiences.

07/24/2017

In our latest blogpost, we talk about 5 apps that every student should have as they start or return to their college & university. https://www.lucova.com/blog/2017/07/24/5-apps-every-student-should-have/

1. Evernote Taking notes gets that much easier when you notebook is an application that can be accessed from your phone, tablet, and computer. Evernote also lets you efficiently organize your notes, bookmark key words, and even share notebooks with friends.

07/07/2017

In our latest blogpost, we detail out the Top 5 food trends that are making their way into the campus dining space https://www.lucova.com/blog/2017/07/07/five-food-trends-in-campus-dining/

Here are five trends that are “in” and they’re making their way into the campus dining space. Vegan & Vegetarian Options Universities and Colleges are realizing that some students have certain dietary restrictions and that they’re growing in number, quite rapidly.

06/29/2017

In our latest blog, we talk about 5 retailers that have made "Experience" their business

https://www.lucova.com/blog/2017/06/29/make-experience-your-business/

06/23/2017

Happy birthday Sadiq Awosanmi and Nora Atrakchi from all of us at Lucova. Hope you liked the surprise. Thanks Karim El Barbary and Vinh Nguyen for organizing the surprise. 🎂🎂🎂👏👏🎂🍬🍮

06/21/2017

FIIT Point of Experience - make commerce personal again. Learn how we are disrupting the dining experience across US Campuses and bringing life to on old age concept…human-centric transactions. Click here to find out: https://www.lucova.com/industries-campus
For getting to a demo directly, click here: https://www.lucova.com/request-demo

06/15/2017

Latest from our blog - Three key POS trends driving innovation https://www.lucova.com/blog/2017/06/15/three-key-pos-trends-driving-innovation/

We are indeed going through transformation and disruption across all industries based on innovative technological breakthroughs in recent times. Retail, Food Services, Hospitality and other industries where physical commerce occurs is undergoing similar transformations as new technologies emerge...

06/09/2017

In order to understand Generation Z, we must know what they want. https://www.lucova.com/blog/2017/06/09/what-gen-z-consumers-want/