Tour-Mate Systems Ltd. has been the industry leader in interpretive solutions since 1988.
We have worked alongside museums, art galleries, historic sites, botanical gardens, national parks, and more to create spaces that tell a story. is a company that produces interpretive audio and multimedia tours for museums, art galleries, historic sites, botanical gardens, national parks, corporate events and temporary exhibitions. Tour-Mate has offices in Toronto, Ontario and Victor, New York, a
nd their products can also be found in Australia, Barbados, Canada, China, India, Italy, Japan, Macao, Mexico, Puerto Rico, South Africa, Switzerland, the United Kingdom and the United States. Founder Neil Poch formed the company in response to not being able to find adequate interpretation while on vacation in 1988 and for the past two decades Tour-Mate audio and multimedia tours and products have been featured at prominent attractions such as Mount Rushmore, The Alamo, the Grand Canyon, Carlsbad Caverns National Park, the Montreal Museum of Fine Art and other varying locations around the world. Tour-Mate also donated the audio tour equipment for the Ground Zero Museum Workshop honoring the scarifice of the first responders at 911.
06/06/2024
Tour-Mate Systems Ltd. is excited to extend our partnership with the United States Military Academy at West Point. Recently, the West Point Museum installed two new Solar Eco Posts on its sprawling 16,000-acre campus in the Hudson Valley region of New York State.
From sustainable outdoor solutions to robust audio and video equipment for both self-guided and docent-led tours, Tour-Mate is dedicated to enhancing the visitor experience at your museum, heritage site, or public space. Let us help you create unforgettable and engaging experiences for your guests.
05/28/2024
Thank you to everyone who attended the 2024 AAM Annual Meeting & MuseumExpo! Let's keep spreading the power of storytelling and engagement! American Alliance of Museums
05/28/2024
would be nothing without YOU!
Glavé & Holmes Architecture North Carolina Humanities Zoma Interpretive Design & Production Specialist Dorfman Museum Figures, Inc. Greensboro Science Center American Association for State and Local History Northeast Document Conservation Center Southern Energy Management Tour-Mate Systems R&L Consulting HW Exhibits The University of North Carolina at Chapel Hill Greensboro History Museum Qualla Arts & Crafts Mutual The Museum of the Cherokee People Western Carolina University UNC Charlotte Harrah's Cherokee Casino Resort American Myth Center Swannanoa Valley Museum & History Center Guy Fieri Wayne County Museum Eastern Band of Cherokee Indians UNC Greensboro NC Department of Natural & Cultural Resources North Carolina Museum of Art Wicked W**d Brewing North Carolina American Indian Heritage Commission Charlotte Museum of History Gaston County Museum of Art & History Bigelow's Botanical Excursions NC African American Heritage Commission Historic Johnson Farm
THANK YOU!
05/08/2024
We'd love to catch up with you at AAM from May 16 to 18, in Baltimore! Drop by our booth #5406 so we can chat about your interpretive goals! American Alliance of Museums
04/09/2024
Tour-Mate Systems is thrilled to announce our presence at the upcoming Tianguis Turistico Conference in Mexico. We can't wait to connect with and engage new audiences across Latin America!
04/08/2024
The Tour-Mate team is thrilled to participate in these exceptional conferences! Join us at our booth for a discussion on how we can help you achieve your interpretive objectives. We look forward to connecting with you!
03/01/2024
Tour-Mate team is excited to kickstart our year by attending and exhibiting at these phenomenal conferences! We invite you to drop by our booth for a conversation about how we can assist you in reaching your interpretive goals.
01/10/2024
Happy New Year! At Tour-Mate, we are eager to make this year exceptional for you. Our team is committed to providing unparalleled support and innovative solutions to meet your interpretive needs. Whether you're a longstanding partner or a potential new client, we are excited about the prospect of working together and contributing to your success.
12/18/2023
Happy Holidays from Tour-Mate! May this holiday season bring you joy, inspiration, and a renewed sense of wonder. Here's to a festive season filled with warmth, laughter, and unforgettable moments.
05/20/2023
There’s still time to visit us in the Exhibit Hall at the American Alliance of Museums Annual Meeting and MuseumExpo! The Tour-Mate team had a wonderful first day, connecting with museum friends and discussing intepretation, accessibility and other important issues in the industry.
We’d love to keep the conversation going, so feel free drop by booth #1119 today!
05/16/2023
Tour-Mate Systems is excited to announce its collaboration with Old North Illuminated. Tour-Mate Systems and Old North Illuminated worked together to bring guests an exciting, educational and engaging audio tour to Old North Church visitors. Old North Illuminated is a non-profit organization that interprets and preserves Boston’s Old North Church, an iconic landmark of the American Revolution. This year, the Church celebrates 300 years, making it the oldest standing church in Boston.
Tour-Mate Systems was delighted to work with Old North Illuminated to bring this important part of American history to life. With both an English and Spanish tour, guests can expect a riveting visit experience at the Old North Church. Old North Church’s audio tour launched successfully in April, with feedback exceeding expectations. Catherine Matthews, Director of Education at Old North Church, stated that “the self-guided audio tour is a hit. Visitors love the tour and they find the devices easy to use…. We could not be happier—and would work with Tour-Mate again in a heartbeat.”
The audio tours can be accessed on Tour-Mate’s SC600 Mini Listening Wands. The Listening Wands are easy to use, have a 50 language/tour capability and can store up to 199,800 messages. Tour-Mate’s Content Creation team worked closely with Old North Church to meet their every need. Tour-Mate also had the pleasure of providing the TM600 Group Guide System to Old North Church, which Matthews stated as a “game-changer”. With the launch of these new audio tours, we hope visitors will continue to be inspired by the stories of American history.
To learn more about Old North Church’s new audio tours, please visit
Founded in 1723, Christ Church in the City of Boston, known as the Old North Church, is Boston's oldest surviving church and most visited historical site.
05/08/2023
Tour-Mate Systems is excited to exhibit at the American Alliance of Museums Annual Meeting & MuseumExpo again this year!
Visit us at the Colorado Convention Center in the Exhibit Hall at booth #1119 to discuss your audio tour needs!
04/24/2023
Last week, Tour-Mate Systems exhibited at the Museum Association of New York Annual Conference and we really enjoyed connecting with attendees to discuss issues of engagement, participation and inclusion in the museum industry.
This week, Tour-Mate is in San Antonio for the Texas Association of Museums Annual Conference. Join us today and tomorrow in the Valero Great Hall at The Witte Museum, where we'd be happy to answer questions about engaging and accessible audio tours!
03/31/2023
Tour-Mate Systems recently exhibited at the Ohio Museums Association Annual Conference, the North Carolina Museum Council Annual Meeting and California Trails & Greenways Conference. It was a pleasure meeting with museum professionals to discuss audio tours, accessibility and other critical issues in the museum industry. Thank you to all those who visited us and we look forward connecting with more people at future conferences!
Tour-Mate is grateful to be able to provide support and work with museums, art galleries, parks, gardens and other cultural sites to meet their interpretive needs! For more information regarding the products and services we offer, visit tourmate.com/hardware-and-products/
03/16/2023
Tour-Mate has the pleasure of exhibiting at the Tennessee Association of Museums Annual Conference this year! We’ve had an engaging first day and look forward to connecting with more museum professionals today and tomorrow! If you haven’t already, stop by the Back Center Foyer where we’d be happy to discuss your audio interpretive needs and punch your TAM passport!
03/07/2023
Last week, Tour-Mate Systems had the pleasure of exhibiting at the Public Lands Alliance Annual Convention Trade-show. Thank you to all those who visited us at our booth. It was great seeing familiar faces and discussing how Tour-Mate's interpretive products and services enhance the visit experience!
In a few days, Tour-Mate will be in Oakland for the California Association of Museums 2023 Conference! Join us on March 9th at Bloc 15, near the Waterfront Hotel to discuss audio interpretation!
01/12/2023
Tour-Mate Systems' audio tour at Clearwater Marine Aquarium was featured in the Alliance of Marine Mammal Parks and Aquariums (AMMPA) Marine Mammal News daily digest and on PRNewsWire! Since the launch of the audio tour, feedback has been extremely positive, with visitors stating that the tour is "fun to use", "enjoyable", and "adding extra interest & stories about the animals & habitats". We are thrilled to start the New Year on a high note!
The end of the year brings no greater joy than the opportunity to express how grateful we are for our clients. During the past few months, Tour-Mate Systems worked closely with the Clearwater Marine Aquarium to bring an engaging, accessible and enjoyable audio tour to the aquarium's visitors. Clearwater Marine Aquarium shared with us feedback from their guests:
“My daughter is special needs, she very much enjoyed it. It’s accessible for all different functioning levels and enjoyed that it’s not too long. It’s the perfect amount of information at each stop.
-E.A, Arkansas”
“I appreciated listening and learning about their mission and the resident animals. It was very well done. I enjoyed it.
-J.B, New Jersey”
It’s been a great pleasure working with our valued clients to provide enhanced, memorable visit experiences for their guests. We look forward to going above and beyond our client’s needs next year. We wish you all a joyful, warm and safe holiday season and a prosperous New Year!
12/16/2022
With Tour-Mate’s Solar Eco-Post, Eco-Box, Solar Sign Kit and the newly introduced Tap n’ Listen Solar Eco-Post, parks, historic sites and other cultural attractions can provide outdoor audio interpretation to their visitors while also offering a sustainable, engaging and easy to use solution! Our eco-friendly stationary products are weather resistant and were designed with a ‘set it and forget it’ approach. The audio messages are fully re-programmable and allows for the inclusion of multiple tours and/or languages!
Tour-Mate Systems is thrilled to announce its collaboration with the Clearwater Marine Aquarium on the launch of new audio tours!
Neil Poch, founder and CEO of Tour-Mate Systems, recently took a trip down to Clearwater with his wife, Heidi, and met with Kylie Diaz, the Director of Tourism Marketing, who graciously gave them a tour of the Clearwater Marine Aquarium. The Clearwater Marine Aquarium is a non-profit organization that is dedicated to rescuing, and rehabilitating injured or sick marine animals. The aquarium also helps educate young minds and underprivileged communities about the preservation of the environment and protection of sea life.
The new audio tour will be available as an adult and family tour starting December 15th, 2022 and will be provided to all aquarium visitors. The audio tours can be accessed on Tour-Mate’s SC600 Mini Listening Wands. The Listening Wands are easy to use, have a 50 language/tour capability and can store up to 199,800 messages. Tour-Mate’s Content Creation team worked closely with the Clearwater Marine Aquarium to craft educational and entertaining tours for visitors of all ages to enjoy! We hope that Clearwater Marine Aquarium, with the help of Tour-Mate’s audio tours, can continue to educate and inspire future marine conservationists.
To learn more about Clearwater Marine Aquarium’s new adult and family tours, please visit https://www.cmaquarium.org/
12/01/2022
Tour-Mate Systems had a wonderful time at the National Association of Interpretation Annual Conference! Thank you to everyone who stopped by our booth. It was great seeing familiar faces, making new connections, and discussing how Tour-Mate's interpretive products and services enhance the visit experience! We are already looking forward to the 2023 NAI Conference!
11/07/2022
With Tour-Mate’s Self-Guided Multimedia Handhelds and Mobile Apps, it’s easy to build a memorable and interactive mobile app tour! We work diligently with museums, art galleries, historic houses and other cultural sites to create mobile applications that are personalized, creative, engaging, cost effective, and, most of all, meets their interpretive needs!
Visit us at https://lnkd.in/gcVeAK2U to learn more!
11/04/2022
There's still time to see us at the New England Museum Association Conference! We had a great time yesterday networking and answering questions about our audio tours and other interpretive solutions we provide. Drop by the Exhibit Hall and ask us how Tour-Mate can help enhance the visit experience at museums!
10/25/2022
There’s still time to see us at the Southeastern Museum Conference! We had a great time on day 1 meeting new people and seeing familiar faces. You can visit us today at booth #45 in the Expo Hall! We hope to see you there
10/18/2022
Tour-Mate Systems is delighted to exhibit at the California League Of Park Associations (CALPA) Conference today and tomorrow (October 19) in sunny Los Angeles! If attending, be sure to drop by Ballroom E at the Warner Center Marriott and ask us about our outdoor interpretive systems. Our Eco-Box & NEW Tap n' Listen Solar Eco-Post (pictured below) are the perfect solution to enhance and add interpretation to parks, gardens and other outdoor sites!
10/14/2022
It's the last day to see us at the 2022 North American Association for Environmental Education Conference! If attending, look out for booth #30 at the Exhibit Fair. We'd be happy to answer questions and discuss the Eco-friendly interpretive solutions we offer!
10/07/2022
Tour-Mate Systems is having a great time networking at the Western Museums Association's Annual Meeting! You can find us today & tomorrow in the Atrium Hall at Hilton Downtown Portland. Drop by booth #7 and say hi!
10/06/2022
It's the final day for us at the Interpretation Canada National Conference. It's been a pleasure connecting with fellow professionals in the interpretive industry and exploring the beautiful city of Halifax! We even spotted two of Tour-Mate's very own Solar Eco-Posts at George's Island!
We are already looking forward to the next in-person 2024 Interpretation Canada Conference!
09/28/2022
Tour-Mate's Group Guide Systems are the perfect solution for engaging and insightful group tours! Our Group Guide Systems provide clear communication between docents and visitors even in noisy environments. Durable, lightweight and with 80+ channels to choose from, our Group Guide Systems are ideal for use in museums, art galleries, factories, walking tours and other guided group settings!
09/21/2022
Meet the newest addition to Tour-Mate's eco-friendly interpretive systems!
Be the first to know and let us send you an email when Tour-Mate Systems posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
Contact The Business
Send a message to Tour-Mate Systems:
Videos
Step into an unforgettable journey at Clearwater Marine Aquarium in Florida with Tour-Mate's Audio Wands at your fingertips! Elevate your visit with an immersive audio tour, enriching every moment of discovery and connection.
Experience storytelling with our user-friendly interpretive platforms. Let Tour-Mate weave your story into an enriching and engaging adventure for all!
Tour-Mate Stationary Platforms
With Tour-Mate’s Solar Eco-Post, Eco-Box, Solar Sign Kit and the newly introduced Tap n’ Listen Solar Eco-Post, parks, historic sites and other cultural settings can provide outdoor audio interpretation to their visitors while also offering a sustainable, engaging and easy to use solution! Our eco-friendly stationary products are weather resistant and were designed with a ‘set it and forget it’ approach. The audio messages are fully re-programmable and allows for the inclusion of multiple tours and/or languages!
Visit us at https://lnkd.in/ge6igcFZ for more information!
#interpretation #interpretiveservices #audiotours #ecofriendlyproducts
Tour-Mate Stationary Platforms
With Tour-Mate’s Solar Eco-Post, Eco-Box, Solar Sign Kit and the newly introduced Tap n’ Listen Solar Eco-Post, parks, historic sites and other cultural attractions can provide outdoor audio interpretation to their visitors while also offering a sustainable, engaging and easy to use solution! Our eco-friendly stationary products are weather resistant and were designed with a ‘set it and forget it’ approach. The audio messages are fully re-programmable and allows for the inclusion of multiple tours and/or languages!
Visit us at https://lnkd.in/ge6igcFZ for more information!
#interpretation #interpretiveservices #outdooraudio #audiotours #ecofriendlyproducts
Tour-Mate Stationary Platforms
With Tour-Mate’s Solar Eco-Post, Eco-Box, Solar Sign Kit and the newly introduced Tap n’ Listen Solar Eco-Post, parks, historic sites and other cultural attractions can provide outdoor audio interpretation to their visitors while also offering a sustainable, engaging and easy to use solution! Our eco-friendly stationary products are weather resistant and were designed with a ‘set it and forget it’ approach. The audio messages are fully re-programmable and allows for the inclusion of multiple tours and/or languages!
Visit us at https://lnkd.in/ge6igcFZ for more information!
#interpretation #interpretiveservices #outdooraudio #audiotours #ecofriendlyproducts
Tour-Mate Stationary Platforms
With Tour-Mate’s Solar Eco-Post, Eco-Box, Solar Sign Kit and the newly introduced Tap n’ Listen Solar Eco-Post, parks, historic sites and other cultural attractions can provide outdoor audio interpretation to their visitors while also offering a sustainable, engaging and easy to use solution! Our eco-friendly stationary products are weather resistant and were designed with a ‘set it and forget it’ approach. The audio messages are fully re-programmable and allows for the inclusion of multiple tours and/or languages!
Visit us at https://lnkd.in/ge6igcFZ for more information!
#interpretation #interpretiveservices #outdooraudio #audiotours #ecofriendlyproducts
With Tour-Mate’s Self-Guided Multimedia Handhelds and Mobile Apps, it’s easy to build a memorable and interactive mobile app tour! We work diligently with museums, art galleries, historic houses and other cultural sites to create mobile applications that are personalized, creative, engaging, cost effective, and, most of all, meets their interpretive needs!
Visit us at https://lnkd.in/gcVeAK2U to learn more!
#InterpretiveSolutions #MobileAppTours #SmartphoneApplications #AudioTours #MultimediaTours
Tour-Mate's Group Guide Systems are the perfect solution for engaging and insightful group tours! Our Group Guide Systems provide clear communication between docents and visitors even in noisy environments. Durable, lightweight and with 80+ channels to choose from, our Group Guide Systems are ideal for use in museums, art galleries, factories, walking tours and other guided group settings!
Tour-Mate Listening Wands
Easy-to-use, durable and with high quality sound, it's why our clients trust Tour-Mate's Listening Wands to deliver engaging and educational audio tours!
Visit us at https://tourmate.com/hardware-and-products/ to learn more!
#audiotours #audiowands #interpretivesolutions #museum
Tour-Mate Systems Ltd. has been the industry leader in interpretive solutions and multimedia tours since 1988. For the past two decades, we have worked alongside museums, art galleries, historic sites, botanical gardens, national parks, and more to create spaces that tell a story.
Script creation, storyline editing, production, translation, recording- our experienced content creation team can assist you each step of the way in ensuring that you communicate your interpretive vision to your visitors in an engaging and meaningful way. We believe that having clients own their own content provides them with the maximum flexibility to provide quality interpretation to their visitors across a variety of platforms.
Our offices are located in Toronto, Ontario and Victor, New York, and our products can be found in Australia, Barbados, Canada, China, India, Italy, Japan, Macao, Mexico, Puerto Rico, South Africa, Switzerland, the United Kingdom and across the United States. We have been featured at prominent attractions such as Mount Rushmore, The Alamo, the Grand Canyon, Carlsbad Caverns National Park, the Empire State Building, the Montreal Museum of Fine Art and numerous other locations around the globe.
Whether an indoor or outdoor space, large groups or single individual visitors, a vast history or none at all, we offer a fully integrated interpretive experience on multiple platforms for your specific site. ‘Taking care of our clients’ needs’ has been the cornerstone of our success since the beginning, which means that whether your institution has one or one million visitors, your total satisfaction is our primary goal. Once a Tour-Mate Interpretive Solution is in place, it is only the beginning of our on-going relationship. We see it as our responsibility to ensure that your interpretive solution runs smoothly and your guests receive an exception experience.
We pride ourselves on being a company with a heart. We believe that the world we live in, with all of its history and beauty, should be accessible and available to all people. That is why most of our solutions come with accessibility features for the visually impaired, hearing impaired, and differently-abled people. We offer an eco-friendly line of products that are used in many National Parks and gardens around the world, with little to no negative output. Tour-Mate also donated the audio tour equipment for the Ground Zero Museum Workshop honoring the sacrifice of the first responders at 911.
