Elite Condo Concierge

Elite Condo Concierge Elite Residential Concierge Services is a boutique condominium lifestyle and security services company. Our most valuable asset is our people.

Elite Residential Concierge Services is a boutique condominium lifestyle and security services company, providing exceptional customized, services exclusively to condominiums and residences in the GTA. Our mission is to provide our clients with a positive living experience in an environment they can be proud to call home. A residential environment needs security with a special level of customer se

rvice; our innovative approach maintains superior security combined with our Resident-centric customer service philosophy. At Elite Residential Concierge Services our people are our brand, we strive to recruit, develop, and retain excellent people. We believe in creating a workplace where you can be inspired and inspiring. A workplace where you can grow and feel a sense of belonging and camaraderie. Our specifically recruited, uniformed and trained teams represent your condominium and create an environment that is safe, engaging and inviting for residents as well as visitors. They are trained to provide a secure environment, and to welcome and assist residents and guests. We rely on their outstanding dedication, teamwork and their commitment – both to Elite Residential Concierge Services Inc, and to our clients. But we understand that commitment has to work both ways. We believe that our staff should be given the tools to do their jobs. This includes customized training and the Continuing Professional Development (CPD) necessary to progress. Our Human Resources department is open to new ideas and will offer opportunities to staff to begin, and then to develop their careers in the security industry. As soon as they join us, our people receive extensive and regular training to help them progress within our organization. For our new (and existing) employees we have a simple message – if you have a positive attitude, are adaptable, and have the motivation to succeed, we will help you to fulfill your potential. When an individual joins Elite Residential Concierge Services Inc., we will ensure that they are valued and supported. Our benefits package is exceptional, and will continue to improve to ensure that we attract the best people. Current benefits include:
• Market-leading wages
• The option of joining a medical health plan
• A quarterly bonus
• Unique continuous training program.
• Continuing Professional Development (CPD).
• Promotion from within
• Reward & recognition Program
• Open Communication & Feedback Mechanism
• Accommodating shift schedules

⭐July’s Employee of The Month is Harjinder Singh! ⭐At Elite, we recognize employees who provide outstanding service by e...
08/29/2024

⭐July’s Employee of The Month is Harjinder Singh! ⭐

At Elite, we recognize employees who provide outstanding service by exceeding their job responsibilities through our Elite Employment Award.

Harjinder has been with Elite Residential Concierge Services since October 2022.

He joined the team as a Concierge and was promoted to Recruitment Coordinator within the Human Resource team in November 2023.

Harjinder completed his studies in Human Resources Management while working as a Concierge with Elite. He has exemplified what it takes to be a valued member of the Elite family.

He works at all levels of the organization's management, operations, and HR teams to coordinate hiring at Elite and continuously improve the employee experience.

He continues to enhance his professional skills by cross-training with his team members and, when requested, has covered roles to ensure continuity of service. He brings a positive attitude to the talent acquisition team, which requires tact and high customer service.

Through his efforts, we have identified and hired some of the best security professionals at Elite to support all our sites across the GTA.

Elite understands the value of our people and their contribution to our success. We are proud to work with a fantastic group of professionals! Harjinder, congratulations on being selected as this month’s recipient of this prestigious award!

📷Sean Murphy, President and Harjinder Singh, Recruitment Coordinator

Happy Civic Holiday long weekend from our family to you and yours!https://elitecondoconcierge.com/Elite - A luxury level...
08/02/2024

Happy Civic Holiday long weekend from our family to you and yours!

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care

How important is it for you to have skill building training at work?1️⃣Very important2️⃣Important 3️⃣Somewhat Important ...
07/31/2024

How important is it for you to have skill building training at work?

1️⃣Very important
2️⃣Important
3️⃣Somewhat Important
4️⃣Not Important

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

⭐Build your skills with Elite ⭐Elite’s best skill building training can help you advance in your security career. Contac...
07/29/2024

⭐Build your skills with Elite ⭐

Elite’s best skill building training can help you advance in your security career.

Contact us to learn more at https://elitecondoconcierge.com.
Elite - A luxury level of security and customer care.

⭐ June's Employee of The Month is Aditya Attri!⭐We are thrilled to announce that Aditya has been recognized as the Emplo...
07/26/2024

⭐ June's Employee of The Month is Aditya Attri!⭐

We are thrilled to announce that Aditya has been recognized as the Employee of the Month for June 2024. Aditya has been with Elite Residential Concierge Services since June 2023. He joined the team as a Concierge and is currently working at Axiom Condos.

Aditya has consistently demonstrated outstanding performance and has gone above and beyond. His ability to tackle challenges with a positive attitude and innovative solutions has significantly contributed to the team's success. He is also committed to delivering excellent customer service.

Aditya's willingness to support his colleagues and foster a positive work environment is truly commendable. His readiness to lend a helping hand, share knowledge, and encourage teamwork, along with his approachable nature and strong communication skills, make him a valued member of the team.

Aditya, we are incredibly proud to have you on the team. Your hard work, dedication, and positive impact on the team are truly noteworthy. Keep up the good work!

We are proud to work with a fantastic group of professionals! Join our team today! https://elitecondoconcierge.com/

Where is your favourite part of the city to spend time?1️⃣Midtown or North York2️⃣Downtown3️⃣East Toronto/Scarborough4️⃣...
07/19/2024

Where is your favourite part of the city to spend time?
1️⃣Midtown or North York
2️⃣Downtown
3️⃣East Toronto/Scarborough
4️⃣West Toronto/Etobicoke

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care

In the Summer Do you Prefer Working Days or Nights?1️⃣Days2️⃣Nights
07/12/2024

In the Summer Do you Prefer Working Days or Nights?
1️⃣Days
2️⃣Nights

⭐When you join the Elite family, we welcome you with open arms ⭐You will become part of a team that fully supports and e...
07/10/2024

⭐When you join the Elite family, we welcome you with open arms ⭐

You will become part of a team that fully supports and empowers each other to work with pride and confidence.

Apply now https://elitecondoconcierge.com or [email protected].

Elite - A luxury level of security and customer care.

⭐Growth and Achievement⭐At Elite, we encourage individual, team and organizational growth and reward and recognize servi...
07/08/2024

⭐Growth and Achievement⭐

At Elite, we encourage individual, team and organizational growth and reward and recognize service excellence, team success and individual achievement.

Join Elite today. Send your resume to:
https://elitecondoconcierge.com/
or info@elitecondoconcierge

(647) 499-5727

Elite - A luxury level of security and customer care.

What do you prefer to do when you have a day off?1️⃣Sleep in/Relax2️⃣Spend time with family or friends3️⃣Get things done...
07/05/2024

What do you prefer to do when you have a day off?
1️⃣Sleep in/Relax
2️⃣Spend time with family or friends
3️⃣Get things done around the home
4️⃣Other

Wishing you all a Happy Canada Day Holiday Monday from the Elite family to you and ours.https://elitecondoconcierge.com/...
07/01/2024

Wishing you all a Happy Canada Day Holiday Monday from the Elite family to you and ours.

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care

Question ❓Have you ever conducted surveys asking owners what building amenities or services they wouldn’t mind paying a ...
06/28/2024

Question ❓Have you ever conducted surveys asking owners what building amenities or services they wouldn’t mind paying a small increase in maintenance fees for❓

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

⭐Elite’s Three Pillars⭐1.Hire right2.Train right3.Highlighting the importance of treating people rightFind out more abou...
06/26/2024

⭐Elite’s Three Pillars⭐
1.Hire right
2.Train right
3.Highlighting the importance of treating people right

Find out more about the Elite experience and the benefits of building a career with Elite:
https://elitecondoconcierge.com
Elite - A luxury level of security and customer care.

⭐Nominate a member of our Elite family⭐We understand the value of our people and the contribution that they make to our ...
06/24/2024

⭐Nominate a member of our Elite family⭐

We understand the value of our people and the contribution that they make to our success, while providing exceptional customer service is ingrained into what we do, we would like to recognize and reward exceptional customer service through our Elite Employment Award. As a valued client or employee we appreciate you taking the time to nominate a member of our Elite family.

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

Question❓ What would you rate as your top priority for your condominium community going into 2024❓https://elitecondoconc...
06/21/2024

Question❓ What would you rate as your top priority for your condominium community going into 2024❓
https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

⭐Condominiums are required to take all necessary steps to keep common areas reasonably safe for those on the premises (s...
06/19/2024

⭐Condominiums are required to take all necessary steps to keep common areas reasonably safe for those on the premises (section 17 of the Condominium Act and section 3 Occupiers Liability Act)⭐

ACMO lists some of the ways property managers and board members can help improve the safety of residents and visitors to their condominiums.
✅Security guards
✅Surveillance cameras
✅Community watch
✅Helping owners be more accountable

https://www.acmo.org/publications/cm-magazine/article/344

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care

⭐Toronto Police Services offers some tips for your residents to help keep safe and keep the community safe. ⭐It includes...
06/17/2024

⭐Toronto Police Services offers some tips for your residents to help keep safe and keep the community safe. ⭐

It includes tips about:
- Elevator safety
- Referring strangers to building security or management if they’re trying to get into the building
- Vacation security tips
These tips may be good to share with your community as a reminder:

https://www.tps.ca/my-neighbourhood/crime-prevention/apartment-condo-security-1/

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care

⭐CCI’s 6 Condo Management Tools – 6: Website Building & Hosting ⭐The sixth condo management tools for boards and propert...
06/14/2024

⭐CCI’s 6 Condo Management Tools – 6: Website Building & Hosting ⭐

The sixth condo management tools for boards and property managers to optimize for operational efficiency and effectiveness and deliver excellent service is a professional website.

What they do: Platforms to easily build and host a professional website.

Why you need it Any condominium with more than 12 units should have a website containing information about the property.

🟡 For boards: It’s an opportunity to make a good impression on prospective owners and residents.
🟡 For property management: publishing FAQs, contact information, and other information about the building will reduce the questions you receive.

Options: Squarespace, Mailchimp, Wix

https://ccitoronto.org/page/6CondominiumManagementTools

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

⭐CCI’s 6 Condo Management Tools – 5: Shared Inbox Options ⭐The fifth condo management tools for Boards and property mana...
06/12/2024

⭐CCI’s 6 Condo Management Tools – 5: Shared Inbox Options ⭐

The fifth condo management tools for Boards and property managers to optimize for operational efficiency and effectiveness and deliver excellent service are shared inbox options.

What they do: Provide a unified team inbox for communication to owners, residents, and others.

Why you need it: If your condominium management team is more than one person, you can delegate emails from a central inbox. Shared drafts, commenting on emails, automated workflows, and analytics reporting allows management to operate more efficiently, gives better insight into issues, and improves responsiveness.

Options: Front, Freshdesk, Hiver
https://ccitoronto.org/page/6CondominiumManagementTools

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

⭐CCI’s 6 Condo Management Tools – 4: Collaborative & Customizable Databases⭐The fourth condo management tools for Boards...
06/10/2024

⭐CCI’s 6 Condo Management Tools – 4: Collaborative & Customizable Databases⭐

The fourth condo management tools for Boards and property managers to optimize for operational efficiency and effectiveness and deliver excellent service are collaborative and customizable databases.

What they do: These platforms organize and manage information, like a shared spreadsheet, but with database and collaboration features that make workflows more organized and efficient.

Why you need it: Track the status of projects; automate forms, such as contractor sign-ins; record incidents (such as elevator outages and maintenance work) to allow your team to track performance in these areas and manage accordingly and more.

Options: Airtable, Baserow, Smartsheet, ClickUp
https://ccitoronto.org/page/6CondominiumManagementTools

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

⭐CCI’s 6 Condo Management Tools – 3: Corporate Card & Spend Management⭐The third condo management tools for Boards and p...
06/07/2024

⭐CCI’s 6 Condo Management Tools – 3: Corporate Card & Spend Management⭐

The third condo management tools for Boards and property managers to optimize for operational efficiency and effectiveness and deliver excellent service are corporate card and spend management tools.

What they do: Provide your team credit cards to pay for community purchases. Most providers can help protect misuse and integrate with your accounting system and bank account.

Why you need it: It allows your condominium to pay by credit card for subscriptions and purchases while eliminating the hassle of issuing reimbursements to team members.
Options: Float, Caary, Jeeves
https://ccitoronto.org/page/6CondominiumManagementTools

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

🟡Elite New President Announcement🟡I am pleased to announce a significant development within our leadership team that mar...
06/06/2024

🟡Elite New President Announcement🟡

I am pleased to announce a significant development within our leadership team that marks a new chapter in our journey.

As part of our ongoing commitment to excellence and strategic growth, we are delighted to welcome Sean Murphy as the new President of Elite Residential Concierge Services Inc., effective May13, 2024.

With an impressive career spanning more than two decades in operational leadership and strategic development, Sean is well-prepared to lead our company into its next phase of growth. His extensive experience includes transformative roles at major organizations such as Tim Hortons, where he excelled in franchise management and operational efficiency, significantly enhancing profitability and franchisee engagement.

In his most recent role as Vice President of Operations at Clintar Commercial Outdoor Services, Sean was instrumental in driving revenue growth and operational performance, skills he brings to his new role at our company.

Sean’s strategic vision and proven leadership abilities will be pivotal as he oversees our daily operations and spearheads our strategic initiatives.

This leadership appointment is part of our ongoing commitment to excellence and innovation in the concierge security services sector. As I transition to focus solely on my role as CEO, Sean will work closely with the entire leadership team, including Ansari Bacchus Vice President of Operations and Philip Andrades Vice President of Human Resources, to maintain our tradition of excellence and to cultivate new opportunities for growth.

Please join me in warmly welcoming Sean to our team. His leadership is expected to bring dynamic new perspectives to our operations and to drive significant achievements.

Thank you for your continued support and commitment to propelling Elite Residential Concierge Services Inc. forward.

Salim Bel Mamoun, Chief Executive Officer

⭐CCI’s 6 Condo Management Tools – 2: Task & Project Management⭐The second condo management tools for Boards and property...
06/05/2024

⭐CCI’s 6 Condo Management Tools – 2: Task & Project Management⭐

The second condo management tools for Boards and property managers to optimize for operational efficiency and effectiveness and deliver excellent service are task and project management tools.

What they do: Online and mobile apps for teamwork and status reporting.

Why you need It: It’s important to have a central location for the board and property management team to track active projects, maintenance work, and escalated issues. They allow managers to eliminate a large part of the reporting workload and simplify team communication.

Options: Asana, Trello, Microsoft Planner, Monday.com, Airtable
https://ccitoronto.org/page/6CondominiumManagementTools

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

⭐CCI’s 6 Condo Management Tools – 1: Automated Amenities Bookings⭐The first condo management tools for Boards and proper...
06/03/2024

⭐CCI’s 6 Condo Management Tools – 1: Automated Amenities Bookings⭐

The first condo management tools for Boards and property managers to optimize for operational efficiency and effectiveness and deliver excellent service is an automated amenities booking tool.

What they do: online system o book amenities and other reservations.

Why you need it: If your team spends more than an hour a week administering amenities, guest suites, or elevator bookings, an online platform can automate all aspects of this process, including payments. Residents will love how easy it is to use.

Options: Skedda, CondoControl, Amenity Booking etc.
https://ccitoronto.org/page/6CondominiumManagementTools

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care.

“Dear Gurpreet,I am writing this letter to express the management and board gratitude and appreciation for your outstand...
05/29/2024

“Dear Gurpreet,
I am writing this letter to express the management and board gratitude and appreciation for your outstanding service as a security guard at Clear Spirit Corporation. Your commitment to ensuring the safety and security of our premises has been exceptional. We are fortunate to have you on our team.

You have demonstrated professionalism and a strong work ethic, which have made a significant contribution to our Corporation's operations. Your ability to handle. challenging situations with tact and diplomacy has also been commendable.

I want to take this opportunity to acknowledge your contribution 10 our organization and thank you for your hard work and dedication.

On behalf of management and the Board of Directors, I extend our sincerest thanks and appreciation.

Yours truly.”
Viktor Saliaga, R.C.M., Property Manager, Icon Property Management LTD.

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care

“My Board wanted to emphasize this that TSCC 2353 is very happy to have the team we have right now. All the guards, Faik...
05/27/2024

“My Board wanted to emphasize this that TSCC 2353 is very happy to have the team we have right now. All the guards, Faik, Anthony, and Anna have been an asset to the building. Elite has provided one of the best guards this condo could ever have. The Board praised Faik for his performance in our last Board meeting and have asked to mention the discussion in the meeting minutes for the owners to go through. I hope we continue to have them by our side.”
Pritha Bhattacharya BBA, Property Manager

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care

05/24/2024

⭐Client Feature: The Element at 20 Blue Jays Way⭐

Located by the corner of Blue Jays Way and Front Street, The Element is eco-friendly living at its finest! This striking looking 25-storey, 352-unit high-rise is designed with central steel and glass column front and boasts a two-storey lobby.

BEST-IN-CLASS AMENITIES
- 24-hour security and concierge
- a state-of-the-art fitness centre
- indoor pool and sauna
- media room
- rec room
- party room
- meeting room
- guest suites
- spectacularly manicured grounds
- rooftop patio

SUITES
- a variety of one-to-three-bedroom layouts
- modern, open-concept kitchens with quartz countertops, integrated stainless steel appliances, and large kitchen islands with plenty of prep space
- 9 and 10’ ceilings in every suite
-large windows with a range of views

NEIGHBOURHOOD
- 10/10 walking score
- Rogers Centre, CN Tower, Ripley’s Aquarium, Roy Thompson Hall and much more at your doorstep
- close to all of the King West restaurants, shops, cafes, movie theatres and grocery stores within minutes

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care

⭐Client Testimonial⭐ “I would like to take a moment and acknowledge Naman for the fantastic work he does as the supervis...
05/22/2024

⭐Client Testimonial⭐

“I would like to take a moment and acknowledge Naman for the fantastic work he does as the supervisor of his team at The Element.

Naman has gone above and beyond to ensure that everything is smooth with parking, contractors and the overall team. The camaraderie Naman, Pulkit, Umer, the new guard and the entire team have, is fantastic and I am super happy to be working with you all.

The President of the Board commented a couple of times of how amazing and kind everyone is, how professional and friendly they are and the simple fact that he walks in the building and the guard gets up from the chair to acknowledge him, is something he said, he never experienced before.

Thank you ELITE CONCIERGE TEAM for an amazing job you do! Keep up the good work!”

Madalina Petcu, Condominium Manager, ICON Property Management Ltd

https://elitecondoconcierge.com/
Elite - A luxury level of security and customer care

Happy Victoria Day from the family at Elite to you and your family! Have a safe and fun holiday.elitecondoconcierge.com ...
05/20/2024

Happy Victoria Day from the family at Elite to you and your family! Have a safe and fun holiday.

elitecondoconcierge.com

Address

15 Gervais Drive Suite 505
Toronto, ON
M2M4K2

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