Citizens Advice Luton

Citizens Advice Luton The page for Citizens Advice Luton. For more information visit our website: www.citizensadviceluton.org.uk
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Citizens Advice Luton is a member of the National Citizens Advice service, which provides the extensive information we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in the Bureau.

Are you working more overtime than it says in your contract or more than you think is fair?There are some things you can...
03/09/2024

Are you working more overtime than it says in your contract or more than you think is fair?

There are some things you can check in your contract and speak with your employer about.

Our advice can help you ⤵️
https://bit.ly/4cUJ33E

02/09/2024
It’s important that you check what help is available to you if you’re having a hard time buying essentials like food and...
02/09/2024

It’s important that you check what help is available to you if you’re having a hard time buying essentials like food and paying your bills.

We can help you understand what support you can get ⤵️
https://bit.ly/3Z64sme

🎟️ Have you bought event tickets from an official seller?You can get a refund if the organiser cancels, moves or resched...
30/08/2024

🎟️ Have you bought event tickets from an official seller?

You can get a refund if the organiser cancels, moves or reschedules the event.

Make sure you know what your consumer rights are ⤵️
https://bit.ly/3yCHOHi

‘Rent arrears’ are a kind of debt when you owe rent to your landlord. ❗ You’ll be in arrears as soon as you’ve missed a ...
29/08/2024

‘Rent arrears’ are a kind of debt when you owe rent to your landlord.

❗ You’ll be in arrears as soon as you’ve missed a payment.

Our advice can help if you’re having a hard time dealing with your rent arrears ⤵️
https://bit.ly/3XdC2oF

If you’re on a low income, it’s important you find out what benefits you might be able to get.You can find lots of free ...
28/08/2024

If you’re on a low income, it’s important you find out what benefits you might be able to get.

You can find lots of free advice on our website ⤵️
https://bit.ly/3YX5vVu

Managing mortgage payments can help you stay in control of your finances.We can support you with:➡️ Planning your budget...
27/08/2024

Managing mortgage payments can help you stay in control of your finances.

We can support you with:
➡️ Planning your budget
➡️ Dealing with mortgage increases and income drops
➡️ Knowing what to do when you face difficulties

Our advice ⤵️
https://bit.ly/45mmYI2

Our research has found 1 in 4 people are so worried about increases in energy costs this winter that they say they will ...
27/08/2024

Our research has found 1 in 4 people are so worried about increases in energy costs this winter that they say they will be forced to turn off their heating and hot water.

Read more in our latest report ⤵️
https://bit.ly/3AILl7i

If you didn't get the grades you need to get into university, or you don't think it's the right choice for you, there’s ...
15/08/2024

If you didn't get the grades you need to get into university, or you don't think it's the right choice for you, there’s so many options available.

have opportunities on their website ⤵️
http://notgoingtouni.co.uk

Don’t let scammers turn you into a victim. Here are our tips for avoiding friend-in-need scams on Whatsapp
13/08/2024

Don’t let scammers turn you into a victim. Here are our tips for avoiding friend-in-need scams on Whatsapp

We receive at least one report of a phone scam everyday. These scams are often friend-in-need scams — where a scammer poses as someone you…

Knowing how much your electrical appliances cost to use can help you:✅ Reduce your energy costs✅ Save moneyUse our free ...
09/08/2024

Knowing how much your electrical appliances cost to use can help you:

✅ Reduce your energy costs
✅ Save money

Use our free online calculator to find out ⤵️
https://bit.ly/4dmjwQZ

🏘️ Your landlord is responsible for most major repairs to your home if you rent privately. This includes repairs to pipe...
08/08/2024

🏘️ Your landlord is responsible for most major repairs to your home if you rent privately.

This includes repairs to pipes, heating and gas safety.

We can help you understand yours and your landlord’s responsibilities ⤵️
https://shorturl.at/qBbyt

🚄 If your train is delayed and arrives at your destination more than half an hour late, you’ll usually be able to get so...
07/08/2024

🚄 If your train is delayed and arrives at your destination more than half an hour late, you’ll usually be able to get some money back.
You need to keep your train tickets to get a refund.

Check your consumer rights ⤵️
https://bit.ly/3YnTKHg

Do you receive Personal Independence Payment (PIP)? ➡️ Changes to your condition can affect your PIP so make sure you le...
06/08/2024

Do you receive Personal Independence Payment (PIP)?

➡️ Changes to your condition can affect your PIP so make sure you let the Department for Work and Pensions know as soon as possible.

Find out more ⤵️
https://bit.ly/4d1q5YO

2 years ago we found that people of colour were paying £250 more for car insurance than white people.❗ Our new research ...
05/08/2024

2 years ago we found that people of colour were paying £250 more for car insurance than white people.

❗ Our new research shows the gap has widened and now stands at over £300.

Read our new report ⤵️
https://bit.ly/3YpgpTB

🏠 If you share a house with someone, it’s important that you understand how your tenancy is organised.This can impact yo...
02/08/2024

🏠 If you share a house with someone, it’s important that you understand how your tenancy is organised.

This can impact your rights and responsibilities.

Our online advice can help you ⤵️
https://bit.ly/46jh6j8

Are you under 18 and looking for a summer job? Make sure you know:➡️ How many hours you should work➡️ What pay and time ...
01/08/2024

Are you under 18 and looking for a summer job?

Make sure you know:
➡️ How many hours you should work
➡️ What pay and time off you can get
➡️ What to do if your employer is treating you unfairly

Check your rights ⤵️
https://bit.ly/3SrEUeX

Excellent impact report from NEA for the 2023-2024 period.  We see first hand the devastating impact that fuel poverty h...
31/07/2024

Excellent impact report from NEA for the 2023-2024 period.

We see first hand the devastating impact that fuel poverty has on Luton citizens. With funding from Citizens Advice under their Energy Advice Programme, we have been able to support hundreds of Luton residents experiencing fuel poverty with nearly £350,000 of financial outcomes achieved for our clients since April 2023.
If you are struggling to pay your utility bills we can provide energy advice including advice on fuel options, tariffs, energy grants, as well as energy efficiency advice. Visit our website for more information: www.citizensadviceluton.org.uk

We're pleased to publish our Impact Report for April 2023 to March 2024. Read about our efforts to address fuel poverty during the energy crisis: https://tinyurl.com/2tjucprm

Community organisations like food banks can help you if you can’t afford the food you need.You’ll usually need to get a ...
31/07/2024

Community organisations like food banks can help you if you can’t afford the food you need.

You’ll usually need to get a referral to a food bank before you can use it - this includes all food banks run by the Trussell Trust.

Our advice can help ⤵️
https://bit.ly/3WBZ34B

🚨 Renters are facing ever-increasing rents, damp, cold and mouldy homes.We’re urging the new government to prioritise re...
30/07/2024

🚨 Renters are facing ever-increasing rents, damp, cold and mouldy homes.

We’re urging the new government to prioritise renters when tackling the living standards crisis.

Read our new report ⤵️
https://bit.ly/4c4MoLL

Our research shows that the value of volunteering at Citizens Advice is over £100 million.🌟 9 in 10 volunteers would als...
29/07/2024

Our research shows that the value of volunteering at Citizens Advice is over £100 million.

🌟 9 in 10 volunteers would also recommend us as a place to volunteer.

Find out more ⤵️
https://bit.ly/3WmelZF

Having to go to the court as a witness can be daunting.Our online advice can help you understand the process and what yo...
19/07/2024

Having to go to the court as a witness can be daunting.

Our online advice can help you understand the process and what you can expect ⤵️
https://bit.ly/4bDNTQT

You might be able to claim extra benefits if you have a child, such as Child Benefit or Universal Credit.And there’s gov...
18/07/2024

You might be able to claim extra benefits if you have a child, such as Child Benefit or Universal Credit.

And there’s government approved schemes to help you pay for childcare.

Check what you’re entitled to ⤵️
https://bit.ly/3W2O5U2

Thanks to Bav Shah High Sheriff of Bedfordshire for taking time out of his busy schedule to speak with our lovely staff ...
17/07/2024

Thanks to Bav Shah High Sheriff of Bedfordshire for taking time out of his busy schedule to speak with our lovely staff and volunteers about all the incredible work they do and how we can work together going forward.

You probably booked a package holiday if you:➡️ Booked at least 2 different parts of your holiday with the same company ...
17/07/2024

You probably booked a package holiday if you:

➡️ Booked at least 2 different parts of your holiday with the same company at the same time

Make sure you know your rights to cancel a package holiday ⤵️
https://bit.ly/3DctwLW

❗ If you’re facing homelessness, it’s important to check if you can get help from the council.Our advice can help you un...
16/07/2024

❗ If you’re facing homelessness, it’s important to check if you can get help from the council.

Our advice can help you understand what steps you can take ⤵️
https://bit.ly/4csbgyd

Address

15 New Bedford Road
Luton
LU11SA

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 12:30pm
Thursday 9am - 4pm
Friday 9am - 12:30pm

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