19/02/2023
First impressions to choose accommodation under Accor management chains hotels for my second trip in Melbourne,
I booked Movenpick Hotel in Melbourne via Booking.com
My first notice of my arrival at the hotel reception for check in
1) extra charge for credit card payment ( no mention in booking.com and hotel website)
2) breakfast close at 10:00am Monday to Friday and 11:00am Saturday and Sunday.
It means your breakfast will be at 6:00am and 7:00am in Asian countries. I arrived at restaurant at 10:06am, the restaurant supervisor don’t allow to go in.
3) We stay for 7 nights , the hotel room service give only two complimentary bottles of water per room for the first check in day. The other 6 nights, they don’t provide complimentary water.
4) breakfast time, only croissant , sandwich, hotdog fries egg, soft drink, coffee machine ( self-service) if you want hot latte, you have to pay extra even the breakfast is included.
Conclusion of my trip
» The hotel location is good
» No welcome services.
» Breakfast is limited, serve only western breakfast
» Encourage to pay in cash or debit card.
» Not encourage stay longer.
» Not welcome Asian travelers
( 4 hours difference, breakfast close at 10:00am) Asian travelers don’t at 6:00am in their countries)
» Not clear information to provide travelers via Booking.com about credit card payment with extra charge.
We make the reservation via Booking.com on the 14 February 2023 for 7nights with booking code 2995934075
