🤔 I'm often asked which training courses are the most popular and hands-down Business Writing is in the top three!
✍️ A company's reputation is often in the hands of a client-facing employee who, with a few typos, can literally drive new customers away.
COMMON FEEDBACK (from lost customers):
😠 Spell my name wrong a few times - I'm gone.
😤 Make me read long-winded emails - you're wasting my time.
😡 Spelling mistakes - I'll question your education level and if you're qualified to handle my business.
✅ DYNAMIC BUSINESS WRITING
>> ✍️ This VILT short course is open for registration
🗒️ This Dynamic Business Writing workshop is one of my favorites and has made such a difference in our clients' businesses.
💭 More info? Reach us on: [email protected]
#businesswriting #softskills #stafftraining #coaching #employeetraining
⏰ Every second, 2.4 million emails are sent globally.
But few senders know how to correctly write a professional email.
⚖️ A company's reputation is often in the hands of a client-facing employee who, with a few typos, can literally drive new customers away.
✅ EMAIL WRITING FOR PROFESSIONALS
>> ✍️ This VILT short course is open for registration
👩🏼💼🧑🏽💼 In business, we don’t think of ourselves as writers. Yet we write the whole day, most of which is email. Effective email writing is a necessary skill to be successful and maintain professional credibility.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#writingskills #emailtips #softskills #stafftraining #coaching #employeetraining
👨🏾💼 Today, business leaders say it can be difficult to find young people with the right (soft/hard) skills needed to fill open roles.
📈👩🏼💼 By 2030, an estimated 1.8 billion youth worldwide will not have the skills or qualifications required to participate in the workforce.
✅ DEVELOP A GROWTH MINDSET
>> ✍️ This 4IR short course is open for registration
📚 As the workplace changes due to the Fourth Industrial Revolution – especially with the rise of automation and artificial intelligence – there will need to be a shift in how we equip our people with the necessary soft skills to keep our businesses relevant..
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#4ir #growthmindset #softskills #stafftraining #coaching #employeetraining
⏰ Every second, 2.4 million emails are sent globally.
But few senders know how to correctly write a professional email.
⚖️ A company's reputation is often in the hands of a client-facing employee who, with a few typos, can literally drive new customers away.
✅ EMAIL WRITING FOR PROFESSIONALS
>> ✍️ This VILT short course is open for registration
👩🏼💼🧑🏽💼 In business, we don’t think of ourselves as writers. Yet we write the whole day, most of which is email. Effective email writing is a necessary skill to be successful and maintain professional credibility.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#writingskills #emailtips #softskills #stafftraining #coaching #employeetraining
🤪 🥰 Being able to express your feelings, wishes, wants and desires appropriately is an important interpersonal skill.
🙌 In all your interactions with other people, whether at home or at work, with employers, customers or colleagues, assertiveness can help you to express yourself in a clear, open and honest way.
✅ ASSERTIVENESS SKILLS TRAINING
>> ✍️ This VILT short course is open for registration
🤗 By understanding how to control emotions, your staff will understand how to have controlled conversations, demonstrate confidence and use these skills to build quality relationships.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #assertiveness #relationships
🔍 To find a solution to a problem, often the simplest answer is the right one - or is it?
🤔 Complex Problem Solving is a big focus heading into the new world of work and focuses on the employee's ability to make use of data to solve challenges that are complicated or intricate, hard to understand or manage.
✅ COMPLEX PROBLEM SOLVING
>> ✍️ This 4IR short course is open for registration
🌎 The world is advancing so quickly that we need to build our own systematic frameworks to solve problems and find the most appropriate solutions.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #problemsolving #4ir
🤪 🥰 Being able to express your feelings, wishes, wants and desires appropriately is an important interpersonal skill.
🙌 In all your interactions with other people, whether at home or at work, with employers, customers or colleagues, assertiveness can help you to express yourself in a clear, open and honest way.
✅ ASSERTIVENESS SKILLS TRAINING
>> ✍️ This VILT short course is open for registration
🤗 By understanding how to control emotions, your staff will understand how to have controlled conversations, demonstrate confidence and use these skills to build quality relationships.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #assertiveness #relationships
🤓 💻 Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime.
🌎 Companies have incorporated flexible working practices as part of their employee value proposition, requiring the necessary skills to ensure virtual and multi-jurisdictional team are optimally managed.
✅ BUILDING SUCCESSFUL VIRTUAL TEAMS
>> ✍️ This VILT short course is open for registration
🖥️ 🤔 Teach managers and supervisors how to build better virtual teams, leverage technology and overcome cultural barriers in a post-Covid-19 world of work.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #virtualwork #successfulteams
🧔🏽 With the 4IR, companies across industries are facing volatile, ambiguous and disruptive times. The only constant is change but without a change of mindset, your organisation may be ill-equipped to respond to recurring challenges.
👩🏼💼 Good leaders communicate changes, realise what they can offer their teams and are open to receiving feedback and guidance from younger colleagues.
✅ COLLABORATIVE MANAGEMENT
>> ✍️ This 4IR short course is open for registration
👱🏻 It’s important that you empower the leaders within your organisation with insights and best management practices.
👩🏼💼🧑🏽💼 Collaborative management eases the impact disruptive technologies bring to the landscape. If you're not thinking ahead, you may be doing so at your peril.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#4ir #collabmanagement #softskills #stafftraining #coaching #employeetraining
🙉 It's happened on more than one occasion, I'm chatting to someone and their words just don't match the vibe I'm getting from them.
It's as if their body is telling me MORE than their words, giving me a glimpse into what's really going on for them. We call this "listening with your eyes".
👂🏽👂🏽👄 One of the most critical skills in effective communication is active listening.
✅ ACTIVE LISTENING SKILLS
>> ✍️ This VILT short course is open for registration
I'm a big supporter of developing the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully.
🧐 I've found that working on HOW you listen builds better relationships, solves problems, improves processes and helps to manage expectations better.
💭 Need more info? Reach us on: [email protected]
#activelistening #softskills #stafftraining #coaching #employeetraining
⭐ REMEMBER THIS ⭐ employees who feel that they're valued & recognised for the work they do are more motivated, responsible and productive.
Help guide your staff to:
🔘 explore/try a more dynamic coaching-management style
🔘 gain valuable new communication skills/tools for connecting to individuals & teams
🔘 make fuller use of their untapped talents & potential.
✅ COACHING & MOTIVATION TRAINING
>> ✍️ This VILT short course is open for registration
😊 Understanding how to motivate your people assists in the adoption of a new culture and it improves relationships between people and departments.
✊ VIVA Ubuntu!
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #coachmanagement #motivateus
🔍 To find a solution to a problem, often the simplest answer is the right one - or is it?
🤔 Complex Problem Solving is a big focus heading into the new world of work and focuses on the employee's ability to make use of data to solve challenges that are complicated or intricate, hard to understand or manage.
✅ COMPLEX PROBLEM SOLVING
>> ✍️ This 4IR short course is open for registration
🌎 The world is advancing so quickly that we need to build our own systematic frameworks to solve problems and find the most appropriate solutions.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #problemsolving #4ir
⏰ Every second, 2.4 million emails are sent globally.
But few senders know how to correctly write a professional email.
⚖️ A company's reputation is often in the hands of a client-facing employee who, with a few typos, can literally drive new customers away.
✅ EMAIL WRITING FOR PROFESSIONALS
>> ✍️ This VILT short course is open for registration
👩🏼💼🧑🏽💼 In business, we don’t think of ourselves as writers. Yet we write the whole day, most of which is email. Effective email writing is a necessary skill to be successful and maintain professional credibility.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#writingskills #emailtips #softskills #stafftraining #coaching #employeetraining
👨🏾💼👩🏼💼 👩🏾🦳 Most employees understand the importance of providing great external client service, but few truly understand the necessity of providing quality internal organisational service excellence.
🤗🤗 Helping each other to build our reputation. Without each employee treating co-workers with the same care and respect as they would show a client, it's impossible to maintain a high level of external service.
✅ INTERNAL CLIENT CENTRICITY TRAINING
>> ✍️ This VILT short course is open for registration
🎛️ Build internal support mechanisms to achieve high levels of service that create client loyalty… remember, it's always win-win-win
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #internalcentricity #clientcentricity
🇿🇦 Each of the 5 generations (1st time ever BTW) currently occupying the South African workforce have distinct characteristics when it comes to what motivates them, what their beliefs are, and which qualities they prioritise in a professional environment.
👱🏻 👱🏼♀️ CROSS-GENERATIONAL COMMUNICATION 👩🏾🦳 👩🏻🦱
>> 4.I.R. Short Course: Registration is open!
💬 With so many different ways of thinking, working, and solving problems, it’s important to discuss generational differences and learn how to communicate effectively with team members of any age.
This is essential for the future of work.
💭 Need more info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#4ir #generations #generationx #generationz #boomer #generationy #traditionalists #softskills #stafftraining #coaching #employeetraining
🤪 🥰 Being able to express your feelings, wishes, wants and desires appropriately is an important interpersonal skill.
🙌 In all your interactions with other people, whether at home or at work, with employers, customers or colleagues, assertiveness can help you to express yourself in a clear, open and honest way.
✅ ASSERTIVENESS SKILLS TRAINING
>> ✍️ This VILT short course is open for registration
🤗 By understanding how to control emotions, your staff will understand how to have controlled conversations, demonstrate confidence and use these skills to build quality relationships.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #assertiveness #relationships
👨🏾💼👩🏼💼 👩🏾🦳 Most employees understand the importance of providing great external client service, but few truly understand the necessity of providing quality internal organisational service excellence.
🤝 Helping each other to build our reputation.
🤗🤗 Without each employee treating co-workers with the same care and respect as they would show a client, it's impossible to maintain a high level of external service.
🎛️ Build internal support mechanisms to achieve high levels of service that create client loyalty… remember, it's always win-win-win
💭 Need more info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #internalcentricity #clientcentricity
🧔🏽 With the 4IR, companies across industries are facing volatile, ambiguous and disruptive times. The only constant is change but without a change of mindset, your organisation may be ill-equipped to respond to recurring challenges.
So, this is how we pull it together:
👨🏽🦳 👩🏽🦰 👱🏻 COLLABORATIVE MANAGEMENT
👩🏼💼 Good leaders communicate changes, realise what they can offer their teams and are open to receiving feedback and guidance from younger colleagues.
👱🏻 It’s important that you empower the leaders within your organisation with insights and best management practices.
👩🏼💼🧑🏽💼 Collaborative management eases the impact disruptive technologies bring to the landscape. If you're not thinking ahead, you may be doing so at your peril.
>> 4.I.R. Short Course: Registration is open!
https://bit.ly/3kzX62z
⭐ ⭐ ⭐ ⭐ ⭐
#4ir #collabmanagement #softskills #stafftraining #coaching #employeetraining
🤓 💻 Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime.
🌎 Companies have incorporated flexible working practices as part of their employee value proposition, requiring the necessary skills to ensure virtual and multi-jurisdictional team are optimally managed.
✅ BUILDING SUCCESSFUL VIRTUAL TEAMS
>> ✍️ This VILT short course is open for registration
🖥️ 🤔 Teach managers and supervisors how to build better virtual teams, leverage technology and overcome cultural barriers in a post-Covid-19 world of work.
💭 More info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #virtualwork #successfulteams
🚥 Change on the horizon? Prepare your people now.
🤷🏾♂️ When employees buy into the "WHY" of change and appreciate its deeper necessity, the organization becomes change-resilient.
😊 Change Agility training focuses on providing guidance, strategy and tools aimed at enabling employees to emotionally commit and actively engage with organizational goals.
⚙️⚙️ Employees must be equipped with the tools to solve challenges resulting from workplace changes.
🦮 These challenges often lie in our blind spot, are difficult to identify and show up in a variety of negative behaviour patterns.
💭 Need more info? Reach us on: [email protected]
⭐ ⭐ ⭐ ⭐ ⭐
#softskills #stafftraining #coaching #employeetraining #empowered #change #changeagility
