The name of the company is i Tours Ltd. The registered office of the company situated in Bangladesh. i Tours Ltd. offers the best travel deals. It is committed to the tagline “Excellent Experiences”. It does all the possible things for making travel more convenient and enjoyable.
Our vision is to be the number one tour operator in the country which can provide clients’ memorable experience as well as promote and enrich Bangladesh tourism in the world market.
WHY US
i Tours Ltd. has a good reputation for taking care of its customers extremely well. This builds a strong friendly relationship with its clients & makes them keep coming back to deal more. Its experienced & enthusiastic team is ready to give any kind of related support to its customers any time.
Let’s have a look at the tools how we, i Tours Ltd. team, serve our honorable guests.
Our Experience: Through over four years of experience we have learnt consistently how to take of the guests within & outside of an event. Arranging over 100 tours around Bangladesh, India, Nepal & Bhutan we have taught ourselves about a customer’s needs, likes, dislikes etc. Through this time we developed ourselves as a team & this team is always prepared to serve its customers.
Quality: Throughout our journey we always considered quality as the first priority. It is our best strength. We never compromise on the standard of our service. The accommodation, food, transportation, everything we provide, we maintain quality, hygiene & comfort.
Security: Security is our highest priority while travelling outside or organizing an event. We provide a security person with our guests in a tour & maintain all security issues for a program. In terms of foreign guests we always take the help from law enforcement team like ‘Tourist Police’ while taking them to a tour.
Cost Effectiveness: In terms of pricing, we can guarantee the best service within a minimum price to our clients. Our goal is to satisfy our customers & through this more sale. We do not go for an irrational price because we believe in a permanent relationship with our clients.
Commitment: Our team is committed to provide all the support for any event. We provide an expert operator to every tour we arrange. Our customers get any help from their travel guide if they need while travelling. Moreover, we have a suggestion & complaint booth where customers can put their opinions if there is any mismanagement or improvement suggestions. We are committed to take those suggestions very seriously and improve ourselves.
Our Approach: When we approach our clients we always consider a few things. We try to study their tastes, requirements regarding an event. We respectfully enlist their requirements, budget & other variables for the event and make a best possible package for them considering those variables. While approaching, we always give priority to our customers’ demand and that is what makes a sweet bonding with them at a first approach.
Our Support: As mentioned earlier, we provide any kind of travel and event related support to our respected clients. They can directly contact us in person or visit our website for any information.
Our Strategy
Assurance: With the tagline of ‘Excellent Experience’ we design our services keeping clients’ desires as the core attention.
Rational Price: As being a customer friendly organization, we always provide standard services in a rational price.
Priorities Customer’s Needs: We keep all the requirements of our clients as a priority and design the package that best suits with their needs.
Promote Tourism: We carry out research on our country’s destinations and try to innovate something new that can promote as well as enrich tourism industry.
Our Values
Customer’s Satisfaction: Customer’s ultimate satisfaction is the asset of our company.
Commitment: We understand client’s attitude and promise to serve them as a trustworthy organization.
Loyalty: We strictly obey the rules and regulations of government laws serving clients and show our loyalty in this perspective.
Security: We always ensure the security of clients so that they can have an anxiety free experience.
Attachment: Treating customers as clients we maintain a true friendship with them.
Reflections: Clients may see their values better reflected in our services.
