The Retail Conference

The Retail Conference The Retail Conference is the UK's leading annual retail event encompassing networking, keynote speak

Retail Conferences 2018

Having produced our 10th annual Retail Conference in 2016 we decided it was time to review and refresh our format and approach. Taking attendee feedback into account, and especially after the Conference in 2017, we will be producing The Retail Customer Experience and Retail Operations Conference 2018

Our delegates feedback highlighted that in recent years most retail even

ts had focused on ecommerce, mcommerce, social media and digital/technology. Front line store operations, a critical component of the omni-channel customer experience, have become the poor-relative to conferences focused on 'exciting new developments'. With the ONS reporting that 80%+ of all retail sales are STILL served through stores (whether through traditional sales or click-and-collect), it seemed madness that there wasn't an event dedicated to retail operations and customer experience professionals. So, for the second time in 2018, we will be presenting a conference for all those who are responsible for ensuring that stores deliver a consistent, cohesive customer experience, appropriately representing their retail brand, in an efficient and profitable manner. You can find out more via http://www.retailconference.co.uk/
We look forward to meeting you there.

03/12/2020

Non-essential shops have reopened across England – but should we visit them? We asked experts to weigh up the pros and cons.

Calling all Lincoln BIG or Visit Lincoln members - this is an exciting FREE opportunity for all consumer facing business...
27/01/2020

Calling all Lincoln BIG or Visit Lincoln members - this is an exciting FREE opportunity for all consumer facing businesses (not just retailers) to develop their retail and digital skills with experts, on their own doorstep!

***Lincoln Retail and Digital Skills Workshop***
On 11th February 2020, consumer-facing businesses with Lincoln BIG or Visit Lincoln have the exciting opportunity to participate in a FREE workshop focusing on retail and digital skills!

Lincoln BIG are delighted to be able to introduce Clare Bailey, author of The Retail Champion – 10-steps to retail success, as the main speaker at their “Retail & Digital Skills” event, taking place on the evening of 11th February. Clare will deliver a fast-paced masterclass on her proven 10-steps to retail success methodology, including activities to help ALL local consumer facing businesses (not just our retailers), ensuring that everyone who attends benefits from ideas and inspiration, as well as tangible actions, to boost their business in 2020 and beyond.
In addition to Clare, we are also delighted to welcome Polly Barnfield OBE, founder of Maybe*, who is very much involved in the government’s “High Street Task Force” and will be giving attendees a taste of what they could look forward to should they participate in a full “Digital Skills” education programme. Polly will also use some real examples from Lincoln to illustrate what can be learned about the “mood” of potential customers when social media is monitored.
The evening is only possible with thanks to Lincoln BIG and also the generous support of British Independent Retailers Association - Bira (www.bira.co.uk) and Varistha Limited (www.varistha.co.uk) who will be present on the evening to chat about what they do.
So, if you would like to spend an evening improving your retail and digital skills, networking with other local businesses and meeting the sponsors who have made this event available FREE of charge, please register by entering your details on the Eventbrite link below

Venue - The Jackson Lecture Theatre, Minerva Building, University of Lincoln, Brayford Pool, Lincoln, LN6 7TS
Networking and refreshments will be held in the Atrium of the Minerva Building.

Agenda:
- 5pm - Arrival & refreshments from 5pm for 5:30pm – with thanks to Lincoln BIG
- 5:30pm - Welcome to the evening – Sarah Loftus, CEO, Lincoln BIG
- 5:35pm - Clare Bailey, The Retail Champion - 10-steps to retail success
- 6.50pm - Break - Comfort, Coffee and Questions
- 7.00 pm - Welcome to Polly Barnfield, an introduction to digital skills & social media monitoring with Maybe*
- 7.45pm - A final wrap up from the Lincoln BIG
- 8pm - Open networking, nibbles, drinks etc
- 9.30pm - Close

This opportunity has been brought to you by:
Lincoln Business Improvement Group (Lincoln BIG) aims to put Lincoln on the map as a retail and tourist destination. We aim to promote initiatives that encourage inter-trade between BID levy payers and help them to raise their profile locally and regionally. Lincoln BIG are supporting this initiative as it will help our levy payers to stand out in the retail arena.

Bira work as the voice of independent retail businesses, fighting for a level playing field for the independent sector. They influence media and challenge Government legislation with the sole aim of keeping our UK high streets diverse and lively. They provide support on key areas of strain like business rates, parking and staffing.
Bira utilises strength in numbers of thousands of independent retailers to negotiate special terms on key business outgoings like card processing, business banking, buying and many more. Questions or issues surrounding employment law, HR, health and safety, tax and VAT can be directed towards the legal advisors at Bira legal, which retailers have unlimited access to all included in the cost of membership.
Through access to discounts, preferential rates and support, retailers save far more than their membership fee improving their bottom line too!

Varistha provides affordable, user friendly ecommerce software that makes online sales easier and more profitable. Designed for independent retailers with big ambitions and limited time, it enables users to manage inventory and sales across multiple marketplaces , including Amazon and eBay, and in multiple currencies from a single dashboard. We also provide 24x7 technical support.

The Retail Champion, Clare Bailey (formerly Clare Rayner) is one of the most well-known and respected retail experts in the UK. With unrivalled knowledge on retail, high streets, and consumer matters, she offers unbiased, independent content - whether engaged as a professional speaker, for broadcast media, for a written feature or as a retail consultant. Since 2010, Clare has helped thousands of retailers through her books, retail training, and mentoring programmes.

Maybe* is the secret weapon that turns social media into an indispensable business tool for every organisation.
Proud to be part of the High Street Task Force.

Book your FREE place via
https://www.eventbrite.com/e/lincoln-retail-digital-skills-workshop-registration-88813943897

12/04/2019
13/09/2018

Digitising common operational checks come with phenomenal benefits, not to mention gaining the benefit of real-time insights and performance benchmarking.

13/09/2018

In this new article, Clare Bailey will take you through a very useful learning points for setting off a chain reaction of trust.

31/01/2018
15/11/2017

Sign up to Amazon Prime for unlimited One-Day Delivery. Low prices at Amazon on digital cameras, MP3, sports, books, music, DVDs, video games, home & garden and much more.

08/11/2017

Clare Bailey talks to presenter, Celebrity Chef Simon Rimmer, to give her views on why shopping centres are dedicating more and more space to restaurants

10/10/2017
20/09/2017
31/08/2017

Learn how Pizza Hut Restaurants uses Mobaro to enable great customer experience across the business.

29/08/2017
24/08/2017

Support your local independent shops, it's a great way to invest in your local community. Search for your local independent shops by town, county or postcode

Independent Retail Month as featured in Toy World Magazine   Independent Retailers can join the FREE on line directory a...
28/06/2017

Independent Retail Month as featured in Toy World Magazine

Independent Retailers can join the FREE on line directory and access the free resources via www.independentretail.co.uk

Annual campaign highlights the role small independent retailers play in communities. Research shows that for every £1 spent locally, around 50p - 70p of that

The next event to be run by our 'sister' team - The Future High Street Digital Conference on 20th September.,
12/06/2017

The next event to be run by our 'sister' team - The Future High Street Digital Conference on 20th September.,

The Future High Street Digital Conference 2017
The conference aims to provide access to proven, practical and implementable ideas and solutions, which attendees can apply to their own local communities - delivering immediate results for a relatively low investment.
We aim to inspire and educate attendees about the changing face of the high street. Everyone present will leave the event with motivating ideas and solutions that can be put into practice straight away within their local communities.
If you are keen to drive forward a positive future for high streets and have the passion to create relevant, appropriate commercial centres, the Future High Street Digital conference on 20th September is your must-attend event of 2017.
The conference takes place at the excellent and very central Nottingham Conference Centre within Nottingham Trent University. You can register by submitting your details via our registration form now via www.futurehighstreet.co.uk/register

19/05/2017

Looking for help with a Retail Business?

Glad Liquidline enjoyed their time at the conference yesterday - The coffee and sweet treats were certainly enjoyed by t...
18/05/2017

Glad Liquidline enjoyed their time at the conference yesterday - The coffee and sweet treats were certainly enjoyed by the delegates.... and The RC Team!

Liquidline were proud to sponsor The Retail Conference 2017 and provide Café Bonté coffee from our Cafétouch bean to cup machines free of charge for all delegates.

Thank you !Thank you to all that attended The Retail Customer Experience Conference yesterday - the delegates, sponsors ...
18/05/2017

Thank you !
Thank you to all that attended The Retail Customer Experience Conference yesterday - the delegates, sponsors and speakers.
We found the the day to be informative and insight, so certainly hope they did too!
This event may now be over, but we'll be back with another in the future - Hope to see you there!

SponsorsAll featuring in the Expo area of The Retail Customer Experience Conference 2017. Positioned with the refreshmen...
17/05/2017

Sponsors
All featuring in the Expo area of The Retail Customer Experience Conference 2017. Positioned with the refreshments and seating area, our sponsors are provided with several opportunities throughout the day to interact with delegates - the free gifts, sweets and games are a very nice bonus 😉

After months of preparation, The Retail Customer Experience Conference will welcome delegates in less than hour.With a s...
17/05/2017

After months of preparation, The Retail Customer Experience Conference will welcome delegates in less than hour.
With a selection of keynote speakers to share their experiences and insights, hopefully our delegates will leave well informed!

Goooooood Morning Nottingham!Today is the day we welcome delegates and sponsors to The Retail Customer Experience Confer...
17/05/2017

Goooooood Morning Nottingham!
Today is the day we welcome delegates and sponsors to The Retail Customer Experience Conference 2017 at Nottingham Conference Centre and Arkwright Rooms
It's an early start for the Team, but we look forward to seeing all our attendees shortly!

16/05/2017

The night before..... We've unloaded the car, set up at the venue, checked into the hotel, now it's time for dinner and drink (or two) for The Retail Conference Team!
We'll certainly be making the most of the abundance of choice available in with regards to food and refreshments.
Look forward to meeting all our sponsors and delegates bright and early in the morning though!

The Retail Customer Experience Conference opens to delegates from 8.45am tomorrow.Looking forward to greeting all our de...
16/05/2017

The Retail Customer Experience Conference opens to delegates from 8.45am tomorrow.
Looking forward to greeting all our delegates!

On our way!We're about to head for the venue to ensure we are ready for the The Retail Customer Experience Conference 20...
16/05/2017

On our way!
We're about to head for the venue to ensure we are ready for the The Retail Customer Experience Conference 2017, tomorrow.
Looking forward to seeing all our delegates in the morning!
Nottingham Conference Centre and Arkwright Rooms​ are located within Nottingham Trent University, right in the heart of Nottingham city centre. It is surrounded by a wide variety of hotels, restaurants, shops and leisure facilities.
The venue is within easy reach of the M1 and is just a 30-minute drive from East Midlands Airport. It is only one mile from Nottingham train station (just a few minutes tram ride), where guests can travel to London in 90 minutes. In fact, Nottingham is within a three-hour drive for 75% of the UK population and has nearby car parking for more than 500 vehicles.
With so many transport options available, Nottingham Conference Centre is a fantastic venue for attendees from all over the UK, within easy reach of Birmingham, Manchester, Leeds and London! Further details can be found via www.nottinghamconferencecentre.co.uk/location

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Burton Street
Nottingham
NG14BU

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