About Us
When it comes to customer service solutions there is NO parallel to our experience. We have been doing this for 10 years and have over 100 years of collective experience. CB is part of a technology-driven industrial group with a global presence and a 50-year history of financial stability and excellence. CB works on a customer-centric business model. Supported by a strong team and state-
of-the-art infrastructure, CB has the capability to rapidly scale-up resources on demand. The diagram below shows how are collective strengths works towards ensuring you get the most effective solution that your customers deserve and pay for. Service 007 CRM
Service 007 is one of the most prolific CRMs designed and developed by keeping Indian Customers and Indian companies in mind. For over 8 years many large corporate, SME and NGOs have benefited from Service 007. The CRM can be used bothe as SAAS and licensing model. We are specially proud of the way all India service area management and escalations are designed in the system. Please do go through the modules included in the CRM. We are sure there is no other cost effective of the shelf alternative to our CRM currently available in India. Call Center – The Inbound Specialists
Our Contact Center Services are well renowned. Our exclusive focus on Inbound Customer Service allows us to develop and retain trained staff longer than our competitor/s. The following are the features:
Excellent and customizable technology featuring
ACD
IVR
Call Logging
Whispering
Real time monitoring
Third party C SAT scoring
Multilingual Support covering all major languages of India.
24×7×365 day operation
Experienced Staff
Scalability
To Know more - service007.com
