Every features and transaction of our product has been optimized with simplicity in mind. INFINIA retail started three years ago in Nürnberg ( Nuremberg ) ,Germany with an intention to digitally better the customer experience in retail market. Having the foundation of many years of experience in POS Systems, ERP, Online-shops, we have built the future in retail and ecommerce--Our next generation
product suite, INFINIA retail. Our research led us to the findings that although, customers are popularly using online stores to discover, search and compare a new retail product but still prefer the human experience of Brick and Mortar shops to buy it. The Brick and Mortar stores are not ready for a digital transformation yet. Here, we step in to bridge the gap between e-tail and Brick and Mortar stores and provides an omnichannel solution to the customers. The INFINIA retail POS brings mobility via tablet/IPAD to the retailers that makes in-store customer service more efficient. While the retailers can manage their products, customers, employees, accounting etc. seamlessly, our online shop feature brings omnichannel experience to the customers. They can also connect it to their store programs to handle ERP, retail business analytics, and CRM. Case Studies
Offline store goes Online
Surya Electronics in Pune were looking for an easy tool to replace their TALLY POS, however without replacing their TALLY ERP. Our POS acted as a solution for their offline stores that is now connected to their TALLY ERP and all of their business data was synchronized cost-effectively. The next development will be the integration of Tally ERP with our POS fulfillment and bringing omnichannel solution by the launch of Surya Electronics Online store. Online store goes Offline
Keller Sports in Germany were provided by a new POS system that is connected to e-fulfillment. Their customer can now pick up their online ordered product directly from the newly opened store and pay directly in the store. Also he/she can order products from the store and get the products shipped home immediately.
“We are providing a business solution to Brick and Mortar stores by bringing profitability to the retail business, creating a seamless management and tackling stiff competition in the retail market with the advent of e-tail. We are very customer-centric from the core and believes in transforming the retail market from the position of both consumers and retailers”, adds Gaurav Soni, CEO, INFINIA retail.
