Ibom Air

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Dear Valued Customers,Please be informed that our Customer Service Hotline has been down today due to technical issues. ...
06/06/2024

Dear Valued Customers,

Please be informed that our Customer Service Hotline has been down today due to technical issues. Our service provider is working to restore the lines as soon as possible.

We apologize for the inconvenience this has caused you. In the meantime, please reach out to us via email at [email protected] or through our social media channels. We will inform you as soon as the contact center lines are restored.

Thank you for your patience and understanding.

signed,
Management

June 4, 2024Flight Resumption Post Labour StrikeWe are pleased to announce that Ibom Air will resume flight operations t...
04/06/2024

June 4, 2024

Flight Resumption Post Labour Strike

We are pleased to announce that Ibom Air will resume flight operations today to begin catching up on the backlog.

However, we will only operate flights from Lagos to Accra and back, Lagos to Abuja and back, Lagos to Uyo and back and Uyo to Abuja and back, today. Our normal schedule will resume tomorrow.

Please kindly note the following:

We understand that there will be more passengers wanting to travel than we can immediately accommodate. We kindly ask for your patience and cooperation as we work diligently to get you to your destinations as quickly and safely as possible.

We will make changes to travel dates and times at no extra charge for those who require them.

We anticipate a high volume of phone calls, which may make it challenging for all callers to reach us. Please rest assured that we are addressing as many calls as possible. We encourage you to use our email at [email protected], where we will double our efforts to respond promptly.

We want to assure you once again that we are fully committed to addressing the current gaps evolving from the strike action. Your travel needs are our top priority, and we will do our utmost to meet them.

Thank you for your kind understanding.

Signed,
Ibom Air Management

June 3, 2024Flights Disruption Due to Nationwide Labour StrikeIbom Air regrets to inform our esteemed passengers that, d...
03/06/2024

June 3, 2024

Flights Disruption Due to Nationwide Labour Strike

Ibom Air regrets to inform our esteemed passengers that, due to the ongoing nationwide labour strike, we are unable to dispatch any of our scheduled flights to your various destinations.

The safety and well-being of our passengers and staff remain our highest priority. Consequently, our flight operations have been suspended until further notice. We regret the inconvenience we know this situation has caused and sincerely apologize.

Please be assured that we are fully committed to resuming normal operations once the strike is called off.

For the latest updates on flight status and further information, please visit our website, monitor our social media channels, or contact our customer service team. We appreciate your patience and understanding during this period.

Contact:
Ibom Air Customer Service
Email: [email protected]

Thank you for your continued support.

Ibom Air Management

Hello June! It's one of our favourite months of the year. 😉Here’s to new beginnings and new experiences!What are you loo...
01/06/2024

Hello June! It's one of our favourite months of the year. 😉

Here’s to new beginnings and new experiences!

What are you looking forward to the most this month? Share in the comments.

Happy International Flight Attendant Day to all the cabin crew who navigate the skies with grace and style while ensurin...
31/05/2024

Happy International Flight Attendant Day to all the cabin crew who navigate the skies with grace and style while ensuring our safety and comfort, we salute you!

Thank you for your hard work, dedication & exceptional service. 👍🏾🧡


Congratulations Your Excellency Pastor Umo Eno, the Executive Governor of Akwa Ibom State, on your one year in office. C...
29/05/2024

Congratulations Your Excellency Pastor Umo Eno, the Executive Governor of Akwa Ibom State, on your one year in office.

Cheers to many more years of dedicated service and positive impact for our dear state.

Best wishes from all of us at Ibom Air.

Akwa Ibom State Government

Happy Children's Day! To all the young dreamers out there, the sky's not the limit! Keep dreaming big and let your imagi...
27/05/2024

Happy Children's Day! To all the young dreamers out there, the sky's not the limit! Keep dreaming big and let your imagination soar. New heights await you!

Happy Africa Day! Today we celebrate the vibrant cultures, rich heritage, incredible resilience, and immense potential o...
25/05/2024

Happy Africa Day! Today we celebrate the vibrant cultures, rich heritage, incredible resilience, and immense potential of the African continent.

What's your favorite thing about Africa and the countries within?

Happy World Aviation Maintenance Tech Day! Today, we salute the dedicated technicians who keep us flying safely and smoo...
24/05/2024

Happy World Aviation Maintenance Tech Day! Today, we salute the dedicated technicians who keep us flying safely and smoothly. Your expertise and hard work ensure every journey is a safe one. Thank you for keeping the skies friendly!

Happy Monday! This week, take flight towards your dreams. ✈️May your week be filled with progress and success!
20/05/2024

Happy Monday! This week, take flight towards your dreams. ✈️

May your week be filled with progress and success!

Attention Please: System AlertMAY, 17TH 2024UPDATE ON OUR NEW PASSENGER SERVICE SYSTEM Dear Valued Customer,In our quest...
17/05/2024

Attention Please: System Alert
MAY, 17TH 2024
UPDATE ON OUR NEW PASSENGER SERVICE SYSTEM

Dear Valued Customer,

In our quest to deliver better service to you, we recently transitioned to a new Passenger Service System (PSS). The reason for this was to make your on-line interaction with us, including booking tickets, changing your flights, etc easier for you.

While we were prepared to manage the anticipated bugs that usually come with such system changes, we are painfully aware that fixing the bugs has taken longer than we envisaged.

Please accept our profuse apologies for the inconvenience we know this has caused you. You have our firm assurance that we are working tirelessly with our service provider to quickly achieve the hassle-free service you are used to.

We appreciate the tremendous feedback we have received from you. It has been of immense help in tracking and resolving the issues. Once again, we thank you for your patience.

Please make sure to channel any further feedback you may have for us via [email protected].

Signed,
Management,
Ibom Airlines Limited

Are you a top Ibom Air flyer? What's your score?Share your score in the comments.
15/05/2024

Are you a top Ibom Air flyer? What's your score?

Share your score in the comments.

“Difficult roads often lead to beautiful destinations.” - Zig ZiglarFace this week's challenges head-on, knowing there's...
13/05/2024

“Difficult roads often lead to beautiful destinations.” - Zig Ziglar

Face this week's challenges head-on, knowing there's something amazing waiting for you at the finish line.

Wishing you a week filled with victories!

Are you an Ibom Flyer loyalty program member? We are excited to inform you of a recent system change that has been imple...
09/05/2024

Are you an Ibom Flyer loyalty program member? We are excited to inform you of a recent system change that has been implemented to enhance your experience with our platform.

To ensure a smooth transition, we kindly request that you follow these steps to access the new platform:

1. Go to www.ibomair.com/ibomflyer and click on the LOGIN / SIGN UP button.

2. Click on "Forgot Password" text.

3. Proceed to "Settings" to change your password.

4. Enter the email address associated with your account and click Send.

5. A notification email including your new password will be sent to the email address you provided during registration. Please use this new password along with your registered email address, to access your account on our new platform.

6. When signing in, note that the 8-digit number at the top left of the login page is your new Ibom Flyer number.

06/05/2024

Join us in congratulating our 1st Ibom Air Captain on the Airbus A220! 🎉

The Check-Out Ceremony of Captain Adebayo Odunsi on the Airbus A220 took place on Friday 3rd May, 2024.

"We cannot become what we want by remaining what we are." - Max DepreeMay this week be filled with positivity and progre...
06/05/2024

"We cannot become what we want by remaining what we are." - Max Depree

May this week be filled with positivity and progress.

Happy new week!

03/05/2024

How will you be spending your weekend?

Relaxing? Enjoyment? Working/Studying? Travelling?

Let us know in the comments. 👇🏾

Wishing you a fantastic weekend!

Ibom Air Score Card April 2024:Scheduled Flights: 719Flights Operated: 689Delayed Departures: 137Rescheduled Flights: 97...
02/05/2024

Ibom Air Score Card April 2024:

Scheduled Flights: 719
Flights Operated: 689
Delayed Departures: 137
Rescheduled Flights: 97
Cancelled Flights: 30
Schedule Reliability: 82%
On-Time Performance: 80%

Happy International Workers' Day! Today, we celebrate the incredible team at Ibom Air for their dedication, hard work, a...
01/05/2024

Happy International Workers' Day! Today, we celebrate the incredible team at Ibom Air for their dedication, hard work, and unwavering commitment to excellence.

Your passion and professionalism keep our wings soaring high!

Thank you for all that you do! 🧡

Happy May! Let the wings of joy carry you to new heights this month!As we soar into the month of May, we thank you for c...
01/05/2024

Happy May! Let the wings of joy carry you to new heights this month!

As we soar into the month of May, we thank you for choosing us as your travel partner.

Best wishes from all of us at Ibom Air
www.ibomair.com

30/04/2024

Our Brand New Airbus A220 launched its commercial operations yesterday 29th April, 2024.

Thank you for all your support and well wishes! 🧡

Visit www.ibomair.com to book your flight tickets online.

"Life is like a plane, the higher you fly, the smaller your problems become." - Unknown May you fly higher than ever bef...
29/04/2024

"Life is like a plane, the higher you fly, the smaller your problems become." - Unknown

May you fly higher than ever before and may your problems fully disappear.

Wishing you a week filled with good news and blessings!

Join the inaugural flight on our brand new Airbus A220-300. Be a part of history.. Book now!!✈️ Inaugural Flight ✈️Fligh...
28/04/2024

Join the inaugural flight on our brand new Airbus A220-300. Be a part of history.. Book now!!

✈️ Inaugural Flight ✈️
Flight Route: Uyo to Lagos
Flight Date: April 29, 2024
Flight time: 2pm

The aircraft will also operate the following flights tomorrow, April 29th.

✈️ Lagos - Uyo: 4pm
✈️ Uyo - Lagos: 6pm

Book your tickets online at www.ibomair.com.

We look forward to welcoming you on board.

Akwa Ibom State Government Pastor Umo Eno MMA2 Airbus

26/04/2024

Today, on World Pilots' Day, we celebrate the incredible skill and dedication of our Ibom Air pilots and all pilots worldwide. Thank you for guiding us safely to every destination.

Cheers to more spectacular takeoffs and continued safe landings! ✈️

PRESS RELEASEUyo- April 25, 2024IBOM AIR MARKS 2024 WORLD MALARIA DAY, LAUNCHES  SIGNATURE CSR PROJECT - ‘FAM-pact’Ibom ...
25/04/2024

PRESS RELEASE
Uyo- April 25, 2024

IBOM AIR MARKS 2024 WORLD MALARIA DAY, LAUNCHES SIGNATURE CSR PROJECT - ‘FAM-pact’

Ibom Air commemorates 2024 World Malaria Day by launching its signature CSR project, FAM-pact (Fight Against Malaria in Pregnant Women and Children Today). This initiative underscores Ibom Air's dedication to making a positive impact in the communities it serves by addressing the urgent issue of malaria among pregnant women and children under the age of five.

FAM-pact is designed to significantly decrease malaria prevalence in these vulnerable groups through a range of strategic interventions, including awareness campaigns, distribution of insecticide-treated nets, provision of malaria medications, and community outreach programs. As part of its launch, Ibom Air has donated insecticide-treated nets, essential malaria medications, and educational materials to the Akwa Ibom State Ministry of Health, directly benefiting communities across the state.

To further amplify awareness and garner support, Ibom Air invites the public to participate in a solidarity walk against malaria on April 27th at 6 am, starting from the symbolic Globe at Wellington Bassey Way Uyo. This walk symbolizes unity and determination in the fight against malaria.

According to the Group Manager for Corporate Services, Mrs. Imelda Aba, “Ibom Air’s CSR thrust is centered around health education and community development. Under the health initiative, we have had the opportunity to partner with organizations that take special care of infants and children’s needs and have facilitated much-needed intervention for children undergoing corrective heart surgery, amongst others. This year, we decided to launch a flagship disease prevention initiative, ‘FAM-pact, ' which strongly collaborates with other stakeholders to care for the vulnerable and significantly reduce the ills of malaria in our society.”

Ibom Air thanks the Akwa Ibom State Ministry of Health, National End Malaria Council, PMI-S, Break-Through Action, Medical Women’s Association (Akwa Ibom State Chapter), Pharmaceutical Society of Nigeria, office of the First Lady and GIFA, Feyrep, University of Uyo Medical Student Association, and other stakeholders. It encourages individuals, organizations, and communities to join the FAM-pact initiative and contribute to the fight against malaria. Together, we can create a healthier and more prosperous future for all.

For more information on FAM-pact and how to participate, please contact [email protected].

About FAM-pact
FAM-pact is Ibom Air's CSR initiative dedicated to combating malaria in pregnant women and children under five, aiming to reduce morbidity and mortality rates.

About Ibom Air
Ibom Air is a limited liability company wholly owned by the Akwa Ibom State Government, a sub-national in Nigeria. It aims to set the standard as an Airline of choice for passengers by focusing on schedule reliability, on-time departures, and excellent service. It has a fleet of six Aircraft: five (5) Bombardier CRJ 900 and one (1) Airbus A220-300, covering Seven (7) destinations.

To explore Ibom Air’s route and other services, visit www.ibomair.com
Media inquiries can be directed to [email protected].

Signed,
Aniekan Essienette
GM, Marketing, and communication
Ibom Air

PRESS STATEMENTThursday, April 25, 2024DELAY DUE TO TECHThis morning, on our 7 am flight from Lagos to Abuja, while the ...
25/04/2024

PRESS STATEMENT

Thursday, April 25, 2024

DELAY DUE TO TECH

This morning, on our 7 am flight from Lagos to Abuja, while the aircraft was pushing back from the gate, under the supervision of the monitoring engineer, he noticed an issue with the nose gear. The engineer, who wore a headset to communicate with the pilots, promptly drew the attention of the pilot in command to his observation. The decision was made to inspect the nose, and passengers had to be disembarked. This is a routine practice in the industry. The supervising engineers remain vigilant in inspecting an aircraft until it departs.

While the aircraft has since been taken to the hangar to have the problem fixed, we regret the delay in delivering our usual service to our valued passengers. We will always take precautions and prioritize the safety of our passengers.

Signed,
Ibom Air Management

Today, in observance of World Malaria Day, we stand together in accelerating the fight against malaria for a more equita...
25/04/2024

Today, in observance of World Malaria Day, we stand together in accelerating the fight against malaria for a more equitable world.

Introducing FAM-pact (Fight Against Malaria in pregnant women and children today), an Ibom Air Corporate Social Responsibility (CSR) initiative geared towards promoting different efforts against malaria in pregnant women and children under the age of five; therefore, reducing the current morbidly and mortality rates.


Breakthrough ACTION-Nigeria

24/04/2024

Mid-week motivation!

May you have a reason to celebrate soon. 🙌🏾

Wishing our Esteemed Governor, His Excellency, Pastor Umo Eno, a Happy Birthday filled with joy and success! Here's to a...
24/04/2024

Wishing our Esteemed Governor, His Excellency, Pastor Umo Eno, a Happy Birthday filled with joy and success!

Here's to another year of soaring to new heights!

Best wishes from all of us at Ibom Air.

Akwa Ibom State Government Pastor Umo Eno

Did you know? Infant children under 5 years, pregnant women, travellers and people with HIV or AIDS are at higher risk o...
22/04/2024

Did you know? Infant children under 5 years, pregnant women, travellers and people with HIV or AIDS are at higher risk of severe malaria infection.

Prevention is key!

Breakthrough ACTION-Nigeria

Address

VICTOR ATTAH INTERNATIONAL AIRPORT
Uyo
521108

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 08:00 - 17:00

Telephone

+2349039813600

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