Orbit World Travel Hamilton/Tauranga

28/02/2021

As you may know, effective from 6am on Sunday 28 February, Auckland moved to Alert Level 3 for a period of 7 days. While the rest of New Zealand moved to Alert Level 2 for the same period. This means that while under Alert Level 3, all travel to and from Auckland will be restricted. Travellers who are currently in Auckland and need to travel home, will be allowed to do so. Travel via Auckland Airport to another domestic or international destination, is also permitted. However, travellers must remain within the airport during transit.

We would like to assure you that the Orbit team is here to ensure any cancellations or amendments you require are taken care of quickly and efficiently.

What if I need to change or cancel my booking?

For any travel requests including making, changing or cancelling future bookings (outside of the next 24 hours), we ask if you can please email your dedicated Orbit Consultant and they will action your request. This allows our Afterhours service to remain available for those requiring immediate assistance for travel within the next 24 hours. Due to the high number of travel amendments and cancellations, we will be prioritising bookings in order of departure date and time.

Is my booking covered under the flexibility policy?
• Air New Zealand flights for travel between 28 February and 7 March 2021 are covered under the Covid-19 Domestic Flexibility Policy.

• If you have travel booked with Jetstar on any Domestic service from 6am Sunday 28 February until 6am Sunday 7 March and need to cancel, these fares are eligible for credit. Please note that fare difference may apply when used against a new booking.

We appreciate your patience and thank you for your support during this time

15/02/2021

Nesuto Stadium Hotel & Apartments is one of the newest additions to the Orbit Plus+ preferred programme. The 4.5-star hotel has recently undergone a $13m redevelopment, offering 144 new hotel rooms and 100 refurbished apartments, most with balconies and city views.
Enjoy its central Britomart location and onsite restaurant and bar, NOOK, which offers a locally sourced menu.

https://www.nesuto.com/stadium

Nesuto Stadium Hotel and Apartments offers stylish and spacious hotel and apartment-hotel accommodation, ideal for business or leisure. Find out where to stay in Auckland.

14/02/2021

The New Zealand Government has advised of a change in alert levels for New Zealand following the announcement of three community cases of COVID-19 in Auckland.

Effective from 11.59pm on Sunday 14 February, Auckland will move to Alert Level 3 for a period of 3 days. While the rest of New Zealand will move to Alert Level 2 for the same period. This means that while under Alert Level 3, all travel to and from Auckland will be restricted.

Orbit is currently identifying travellers who are affected to make alternative travel plans. Due to the high number of travel amendments and cancellations this will cause, Orbit will be prioritising bookings in order of departure time. We would like to reassure you that the Domestic Flexibility Policy does apply for Air New Zealand bookings over this period.

Orbit will continue to monitor the situation. We appreciate your patience.