CUAnswers Careers

10/28/2021

Looking for full time and part time Collections Agents. Apply today https://cuanswers.applicantpool.com/jobs/676872.html

10/28/2021

Interested in a career in HR, look no further, we are hiring an HR Administrator, apply today. www.cuanswers.com

03/08/2021

I work for an amazing company that truly believes in growing their own, and we are currently looking for some bright and driven individuals to bring in and develop. Check out our entry level positions at: https://lnkd.in/eF_VADq. I can't wait to talk to you about them!

03/08/2021

CU*Answers is hiring... checkout our website for job opportunities. www.cuanswers.com

03/08/2021

Working in a call center environment, this position will make/take outbound/inbound calls from delinquent borrowers to understand the issue causing the delinquency in the attempt to bring accounts current and keep them current in the future.

03/08/2021

Position Summary

Our Level 1 Support Specialists provide first tier computer and network support for CU*Answers, our partners, and CU*Answers Network Services clients.

Compensation Package

This position includes a robust compensation package including, but not limited to:

Competitive Pay
Insurance (Medical, Dental, Vision, Short and Long Term Disability, Critical Illness and Accident Coverage, Etc.)
Paid Time Off
401k with Annual Employer Match
Education Assistance
Many More!

Essential Job Functions

First point of contact to assist with all aspects of computer/network hardware and communications support.
Provide primary technical support for CU*BASE GOLD, CU*Answers eDOC ASP Solution and related hardware.
Provide primary technical support for Managed Services technologies, including firewalls, servers, and routers.
Assist on core product implementation projects such as CU*Answers eDOC ASP new client installations and CU*Answers conversions.
Assist on network implementation projects such as domain migrations and firewall installs.
Perform daily and weekly administrative and maintenance tasks on client hardware.
Maintain a positive contribution as a member of the Client Support and Operations Team, and complete all tasks assigned by management to meet team objectives.

JOB QUALIFICATIONS

High School graduate or equivalent is required.
Knowledge of networking fundamentals (TCP/IP, subnetting, routing) and essential server administration (Active Directory user/group management, Exchange mailbox creation).
Strong desktop support skills, including Windows XP and Windows 7.
Ability to travel to client sites to provide support, including overnight and weekend stays.
Ability to use discretion when dealing with sensitive or confidential data.
Ability to perform technical support duties for CU*BASE hardware and software support.
Ability to create technical product documentation for hardware/software installations, troubleshooting techniques and problem resolution.

03/08/2021

Overview
CU*Answers is working with our Network Partner Xtend to hire a Bookkeeping Specialist.

The Bookkeeping Specialist is responsible for providing bookkeeping support to multiple Credit Union clients on a daily basis. This position will also encompass future services developed by Xtend, that pertain to general ledger balancing.

The SRS Bookkeeping Specialist is seeking an team-oriented individual who performs with a high level of detail, while being able to handle several task at one time.

Perks of the Position

Competitive Pay
Insurance (Medical, Dental, Vision, Short and Long Term Disability, Critical Illness and Accident Coverage, Etc.)
Paid Time Off
401k with Annual Employer Match
Education Assistance
Many More!

Essential Job Functions

Provide day-to-day bookkeeping services for credit unions based off of the daily run sheets and policy and procedures.
Provide end of month services for the credit unions such as creating the EOM balancing book and closing the general ledger for the month.
Perform extra balancing projects for credit unions approved by team leader.
Take responsibility for increasing job knowledge, familiarity with credit union operations, and problem-solving skills.
Maintain a positive contribution as a member of the Xtend SRS team and complete all tasks assigned by management to meet team objectives.

Job Qualifications

High School graduate or equivalent is required.
Two year degree in a business -related field or equivalent work experience is required.
Excellent attention to detail and accuracy.
Must be able to work during off-hours to get daily procedures completed.
Ability to use discretion when dealing with sensitive or confidential data.

03/08/2021

CU*Answers is working with our Network Partner Xtend to hire a Member Services Representation.

Overview

Interested in starting your career in the financial industry? We are currently seeking individuals to fill multiple roles in our Call Center. These individuals provide outstanding customer service, are able to communicate effectively, and display excellent attention to detail. If you are ready to start a career in the financial industry, apply today!

We are currently hiring for full time and part time positions.

Essential Job Functions

Maintain a pleasing and professional demeanor while addressing member concerns and questions.
Monitor all Voice and Email Mailboxes to ensure member requests are processed appropriately.
Evaluate priority of client requests and use the 'Call Escalation Policy' to ensure that critical issues are communicated and resolved. Complete follow-up as necessary.
Perform duties related to special projects and/or testing requests.
Other duties as assigned.
Job Qualifications

Ability to work hours of Call Center Operations including weekends as needed.
Working knowledge of Microsoft Office suite of products.
Excellent interpersonal communication skills.
Demonstrate attention to detail and respond well to deadlines.
Ability to work with and take/provide direction to others.
Ability to use discretion when dealing with sensitive or confidential data.
Ability to accurately type 23 words or more per minute.

03/08/2021

Interested in starting your career in the financial industry? We are currently seeking individuals to fill multiple roles in our Call Center. These individuals provide outstanding customer service, are able to communicate effectively, and display excellent attention to detail. If you are ready to start a career in the financial industry, apply today!

We are currently hiring for full time and part time positions.

02/16/2021

Looking for full time phone agents... contact us today to schedule an interview

02/09/2021

Hiring full-time and part-time staff. Apply today by visiting our page CUAnswers Careers or our website www.cuanswers.com

02/09/2021

www.cuanswers.com

02/08/2021

Looking for a new career.... check out our opportunities and take the first step to your new future... www.cuanswers.com

We make credit unions go!

02/05/2021

Meet our Executive Team

02/05/2021

Our Network Services Team is looking for two PC Tech Interns for the Spring and summer semesters. Visit our website to learn more and to apply www.cuanswers.com

We make credit unions go!

02/05/2021

CU*Answers is looking to hire Full and Part-Time team members on our Collections Team. Visit our website today to learn more and to apply www.cuanswers.com

We make credit unions go!

02/15/2018

Good morning! If you are looking for something fun to do today, come find me at the Davenport CareerFest at W.A. Lettinga Campus (6191 Kraft Ave. SE) from 1:00 pm - 4:00 pm. Looking forward to seeing you!

02/06/2018

Summer is just around the corner, I promise! Earn some extra spending cash by helping out in our great call center for a couple weeks!

Xtend is part of an energetic business network representing over 600 credit unions and multiple CUSOs serving millions of members throughout the country. In this temporary position you will be providing day-to-day support for new credit union clients & their members. ESSENTIAL JOB FUNCTIONS Maintain...

01/18/2018

CU*Answers Web Services (ws.cuanswers.com) is looking for a web developer to join our team.  A well-qualified candidate is a full stack web developer, comfortable with talking to the client (

01/05/2018

  CU*Answers is a nationally recognized Credit Union Service Organization (CUSO) located in Grand Rapids, Michigan, dedicated to providing high-level service to our clients and business partners. Supported by a dynamic team of Industry professionals, CU*Answers serves both Inhouse and Self- Process...

12/20/2017

We are looking for a talented UI Designer to join our financial online banking team for both mobile apps and desktop web applications. The ideal candidate should have an eye for clean and efficient design and possess the passion, mindset and patience to create great user experiences. Be ready to tak...

11/17/2017

The Network Services Logistics Specialist will assist with purchasing, inventory, ordering and proposals for the Network Services technology division. ESSENTIAL JOB FUNCTIONS Place orders for hardware, software and services from various technology vendors to fulfill client orders and internal purcha...

11/17/2017

CU*Answers Integrations is a small, tight-knit business and integration development team. Each team member is self-sufficient but available for mentoring and to be mentored no egos need apply. On any given day you could be researching a production issue, developing web interface to a core integratio...

10/09/2017

Act as liaison in maintaining quality member service and a positive company image by resolving member account inquiries. In this telephone extensive position, the Specialist will make/take outbound/inbound calls from delinquent borrowers to deduce the issue causing the delinquency and work on adjust...

10/05/2017

The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Representative is a client facing support role and supports credit unions as it relates to software inquiries. ESSENTIAL JOB FUNCTIONS Provide...

10/02/2017

The Bookkeeping Specialist is responsible for providing the daily bookkeeping services developed by Xtend SRS for CU*Answer Credit Unions.  This position will encompass future services develop by Xtend that pertain to general ledger balancing. DUTIES Provide day-to-day bookkeeping services for credi...

09/26/2017

Xtend and CU*Answers would like to invite you to join us on September 28 from 2pm to 4pm for our hiring event. We have great Customer Service opportunities for both part time and full-time openings.

Stop by CROWN PLAZA HOTEL located at 5700 28th Street with your resume to learn more about what we have to offer. We look forward to meeting you!

We are looking to hire several customer service positions. These positions will provide phone support to the members of credit unions across the United States.


•Full-time and part time positions are available
•Shifts vary between 8am and 11pm
•No experience required
•Must have a high school degree or equivalent
•Be authorized to work in the United States
•Must have reliable transportation
•Must be at least 18 years of age
•Background check required
•Bilingual Spanish ability a benefit

09/13/2017

The Marketing Administrator will work with the Creative and Web Services teams to execute, develop or maintain assorted projects. ESSENTIAL JOB FUNCTIONS Day-to-day client support triaging via telephone and email. Marketing collateral ordering and order management. Assist in marketing collateral cre...

09/12/2017

The Imaging Solutions Systems Operator is responsible for managing operational production tasks for the Imaging Solutions team as needed. These tasks include but are not limited to Archive Disk Production for clients, managing CU*Spy data conversions and deconversions, data conversions. This positio...