Van Zile Travel

04/10/2020

03/18/2020

http://utrvl.co/s/ez/?uid=113409&cid=32997&ct=1&ezs=spotlight&y=20&m=03&l=en

A short ferry ride from the hustle and bustle of Cancun, you’ll find lovely Isla Mujeres. At just over four miles long and only 2,100 feet wide, this friendly little island is a perfect family destination where you’ll drive a golf cart instead of a rental car, and the kids can play on the beach ...

03/09/2020

Save up to 30% off, plus get all 5 FREE offers when you book a balcony or above on Norwegian Cruise Line with the Biggest Sale of the Decade! www.vanzile.com 585-244-8300

03/06/2020

On this National Day of Unplugging, let us imagine how nice it would be to leave your phone at home and be on this beach in Key West, FL. Sigh... 😊🏝️

02/19/2020

http://utrvl.co/s/ez/?uid=113409&cid=32997&ct=1&ezs=spotlight&y=20&m=02&l=en

When you think of Dutch food, do you picture a raw herring or a big wedge of Gouda cheese? You should absolutely try these classics on your visit to Amsterdam, but don’t miss the chance to dive deeper into the city’s food culture with these can’t-miss local dining experiences.

02/14/2020

This Valentine's Day, why not take some time to plan your next vacation together? Imagine sharing some delicious chocolate while exploring one of Europe's most historic cities... Brussels!

Watch the video to find out more!

https://vanziletravel.wordpress.com/2020/02/12/things-to-do-in-brussels/

There are so many things to do in Brussels besides just eating a waffle, which you should still do. Visit the Egmont Sculpture Park The park is surrounded by 48 sculptures representing 48 different…

02/12/2020

Position Summary

Van Zile Travel (VZT), a well respected, nationwide, travel management company known for its unparalleled, high touch, service-first approach to meeting customer needs, is seeking a Business Account Manager responsible for managing and growing high profile corporate accounts. The role of the Business Account Manager is both strategic and operational in nature and encompasses the following:

Acting as the primary point of contact for corporate accounts to Van Zile Travel

Leading the implementation and day-to-day management of corporate accounts

Increasing share of customer, maximizing customer satisfaction and ensuring account renewals through in-depth relationship building

Delivering results consistent with the company’s strategic goals and objectives

The Business Account Manager reports directly to the Vice President of Sales. This individual must interface with other functional areas (e.g., corporate operations, finance and technology) on an ongoing basis to ensure alignment.

Primary Responsibilities

Understand and meet each account’s complex travel needs/requirements

Offer a strategic and consultative approach to deliver value-added business solutions
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Gather information on the customer’s business processes and critical success factors
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Review the adequacy of existing solutions to meet customer needs; provide customer-specific recommendations for improvement
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Proactively maintain and improve client service levels and benefits received
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Build new revenue opportunities (e.g., cross-sell or up-sell VZT services) and grow VZT corporate accounts
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Review and analyze detailed reports and utilize benchmarking data
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Develop and give presentations, structure custom offerings and negotiate contracts
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Develop and implement customized surveys for client travelers. Collect results, tabulate data and present findings

Create and maintain accurate account management plans; review with the Vice President of Sales on an ongoing basis

Monitor client budgets and billing processes for accuracy, timeliness and opportunities for improvement based on account volume and growth

Responsible for strategic development and management of corporate accounts
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Act as the corporate account liaison among the account, operations and agent teams to build and maintain customer relationships

Work hand-in-hand with the Sales Representative(s) to execute a flawless hand-off of new VZT customers

Handle all customer implementations
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Sign up accounts for business programs, as necessary (e.g., airline, cars, hotels)
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Hands on approach to client programming and trouble shooting.
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Positive attitude and proactive approach

Foster and develop excellent relationships with corporate customers to establish and differentiate VZT as a service leader
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Conduct quarterly business reviews

Resolve customer complaints and problems in a timely fashion and seek additional opportunities to effectively meet customer needs

Education, Experience and Skills Required

BA/BS in marketing, business administration or a related field preferred

A background in account/relationship management in a service-oriented, trust-based environment is required; able to hit the ground running without formalized training

Knowledge of the travel industry and/or agencies beneficial; must be able to come up-to-speed quickly on internal computer systems (e.g., Amadeus, GDS, QC, Risk messenger, online booking tools, reporting tools)

Proven track record for consistently delivering results and maintain business.

Strong, customer- and service-focused orientation

Ability to develop and maintain relationships; excellent interpersonal skills

Excellent verbal and written communication and presentation skills; must be able to present in both small and large group settings

Proficient in Microsoft Word, Excel and PowerPoint
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Strong in public speaking and meeting facilitation
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Contract negotiation skills

Superior professional presence and business acumen

Able to manage medium to large accounts – and successfully achieve results

Able to motivate, inspire and champion ideas

Action-oriented, diligent and proactive; continuously displaying a sense of urgency

Strong commitment to company values and a hands-on team player

Must reside in the greater Rochester area but be willing to travel to local and out-of-town accounts on a routine basis
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Must be able to attend on-site customer appointments on a daily basis
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Think outside the box, always moving forward finding smarter, better, faster ways
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Proactive vs reactive
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No job is less important than another

02/06/2020

to Spring of 1997 when we moved to our (then) new office! We may be in a different office now, but our smiles are just as big! Stop by and plan your next trip ✈️🏝️

01/23/2020

With the Mega Savings + More Sale choose up to five FREE offers and enjoy all the choices and flexibility that comes with
exclusive Freestyle Cruising®. Plus for a limited time get up to $1,000 off!

Call 585-244-8300 or visit www.vanzile.com to learn more.

01/21/2020

Looking for an Administrative Assistant that possesses these qualities:
• A superstar with excellent computer skills, must be an expert in MS Word & Excel
• Exceptional aptitude in math, spelling and grammar
• A person who is motivated, a self-starter with a positive attitude

This position will support four program managers and be the lead person to build on-line registrations via Cvent.

Work Schedule: Mon – Fri 830a – 5p

Salary will be based on skill level.

01/15/2020

http://utrvl.co/s/ez/?uid=113409&cid=32997&ct=1&ezs=spotlight&y=20&m=01&l=en

There is no more intimate of a way to experience Alaska's true grandeur than by taking a road trip – just you, your car, and a strip of pavement leading through mile upon mile of dramatic scenery, big wildlife and friendly, down-to-earth small towns.

01/09/2020

Trains in the East

12/27/2019

https://vanziletravel.wordpress.com/2019/12/26/stop-freeze-this-is-a-tech-quick-check/

Every day new ways are discovered to keep our valuable technology safe while traveling. The number of travelers who leave laptops in bins at airport security is higher than it should be, and if you…

12/23/2019

VZT was so excited to help out CASA this year! We were so impressed with the generosity of our wonderful employees and hope all CASA families have a wonderful Christmas.

12/20/2019

Is all this holiday travel making you wish you had TSA PreCheck? Learn more about it below!

https://vanziletravel.wordpress.com/2019/12/18/a-beginners-guide-to-tsa-precheck/

What is TSA PreCheck? TSA PreCheck is a program that allows travelers that are considered “low risk” to use expedited security lines at US airports. These lines have fewer travelers and require few…

12/18/2019

http://utrvl.co/s/ez/?uid=113409&cid=32997&ct=1&ezs=spotlight&y=19&m=12&l=en

Adventure travel in Hawaii is hot and happening. Granted, America’s 50th state is well-known for destination weddings and tiki drinks, but there are also activities suitable for every level of adrenaline as you explore these legendary Pacific Ocean islands. From helicopter rides and jet boat tours...

12/16/2019

Book a Balcony or Above and Get All 5 FREE Offers with Norwegian’s Free at Sea! With a value of up to $2,900 and up to five FREE offers, don’t miss out and book today with Norwegian’s Free at Sea! Call 585-244-8300 or visit www.vanzile.com.

12/13/2019

Such a charming and cheerful market. Let's go!

https://vanziletravel.wordpress.com/2019/12/12/the-nuremberg-christmas-market/

Nuremberg, or the “little city of wood and cloth,” is the perfect setting for a charming Christmas Market. Opening the Friday before Advent each year in the Main Market Square, craftsmen and mercha…

12/12/2019

VZT is getting into the Holiday Spirit! Tuesday we celebrated with Secret Santa, AMAZING decorations, and a delicious lunch. 🎄❄

@ Van Zile Travel

12/10/2019

Did you see our article from last week? Check it out here!

🍪🍪🍪

https://vanziletravel.wordpress.com/2019/12/04/cookies-around-the-world/

In the United States, it is hard to deny the popularity of the chocolate chip cookie. But which cookie recipes tackle the ranks in other countries? In honor of National Cookie Day (Wednesday, Decem…

12/09/2019

https://www.youtube.com/watch?v=lCf4zGek8io&feature=youtu.be

12/06/2019

How cool?!!! 😲

https://thepointsguy.com/news/disney-virtual-queueing/?tid=curated_02&utm_uniqid=*%7CUNIQID%7C*&utm_source=TPG%20Daily%20Newsletter&utm_medium=email&utm_campaign=917256&utm_usr=b640d898-cf64-4c91-b1db-1ce6c630ea26&utm_msg=661aea083ee640e1a6ce0e65b2aa8fa5&utm_date=2019-12-06

When the Harry Potter-themed Hagrid’s Magical Creatures Motorbike Adventure ride opened at Universal Orlando over the summer, lines topped 11 hours. The ride is (reportedly) fantastic, but nothing is likely that fantastic with those sorts of lines and waits out in the summer heat. After getting a ...

12/05/2019

Cookies Around The World

12/04/2019

https://www.usatoday.com/story/money/food/2019/12/03/national-cookie-day-2019-where-get-free-cookies-deals/2590198001/

National Cookie Day is Wednesday, and businesses nationwide will have free cookies and deals. Plus, Sonic Drive-In has corn dogs for 50 cents each.

12/02/2019

Book now and take advantage of the US Dollar's strength in Europe! Call 585-244-8300 or visit www.vanzile.com

11/21/2019

HOW TO: Find Things To Do

11/20/2019

http://utrvl.co/s/ez/?uid=113409&cid=32997&ct=1&ezs=spotlight&y=19&m=11&l=en

Made famous by Indiana Jones and the Last Crusade, Petra has a well-earned reputation as Jordan’s top tourist attraction. The Nabatean city carved into red rock is a must for any Jordan trip, but it shouldn’t be the only stop on your itinerary. Here are just some of the other amazing experiences...

11/15/2019

https://vanziletravel.wordpress.com/2019/11/15/de-icing-and-anti-icing-airplanes/

Just like salt lowers the freezing point of water on our roadways, there is a substance that is used to lower the freezing point of water on the outside of an airplane: glycol. You may already be f…

11/15/2019

De-Icing and Anti-Icing Airplanes