Mindpearl South Africa

19/08/2024

Today, we honour World Humanitarian Day by celebrating the incredible individuals who dedicate their lives to helping those in need. Let's unite in gratitude and support for their selfless efforts around the globe.

09/08/2024

Today, South Africa is celebrating National Women's Day and embracing the theme 'Invest in women: Accelerate Progress.' Mindpearl wishes all women across our beautiful country a Happy Women's Day.

Join us in supporting and empowering women every day!

08/08/2024

Work anniversaries are more than just a date on the calendar at Mindpearl. Today, three ladies celebrated special milestones. Shireen Florence, has dedicated 15 years to our organization, and Asanda Molose and Antonia Leferink, have each contributed 10 years of service.

Your commitment and hard work is appreciated and highly valued. Thank you!

Now, time for cake!

24/07/2024

Our team understands the unique challenges of supporting airline clients through periods of rapid growth. We have proven expertise in the travel industry, making us a reliable outsourcing partner for airlines seeking transformation.

Explore our latest case study to see how we collaborated with a premium leisure airline client and achieved remarkable outcomes. Email [email protected] for more information.

10/07/2024

Engaged employees deliver exceptional customer service, leading to a positive Customer Experience. Investing in these areas aligns offshore employees with company values and service standards, ensuring a seamless customer experience.

Email [email protected] for Mindpearl’s latest white paper for insights into the positive impact of EX and, by extension, CX.

03/07/2024

We celebrated 10 year working anniversaries for 7 awesome employees recently! Ioanis, Sweetness, Dei, Paco, Farid, Chrispin and Judit, combined you have totaled 70 years of commitment.

Congratulations on reaching this incredible milestone of 10 years with us!

28/06/2024

Mindpearl Cape Town is looking for a Tier 2, IT Support Engineer to join our awesome team. If you are passionate about delivering top-notch support services and collaborating with IT professionals, we want to hear from you.

14/06/2024

Mindpearl Cape Town recently celebrated the graduation of employees who completed their 8-week Effective Leadership Development training.

Congratulations to all the graduates on this significant milestone in their professional development journey.

31/05/2024

A BPO partner can play a crucial role in helping travel and tourism companies enhance their customer experiences and boost their revenues. By outsourcing to a BPO with travel experience, travel companies can ensure that their customers receive prompt and efficient service around the clock.

Email [email protected] for our latest white paper pertaining to customer experience challenges faced in the Travel Industry and the benefits of partnering with a BPO in mitigation thereof.

20/05/2024

Mindpearl Lima’s Iago Marcal, recently competed in the Valhöll Argentina, which comprised of a 130km run with a 5500m elevation gain.

Starting at 11pm, Iago ran all night in temperatures close to freezing and crossed knee-deep rivers. Iago says the scenery in the daylight was worth it all. He finished 64th out of 300 runners in an incredible time of 23h42, his best performance on the Mountain Ultra Trail.

After just a week of rest, Iago is back to training for the upcoming Andes Race of 100km in August, which is taking place in the sacred valley of Cusco at 4700m above sea level. Wow!

Congratulation Iago. Your dedication, perseverance and commitment are truly inspiring!

14/05/2024

Back in late 2014, Harmoney partnered with Mindpearl to provide a high-quality, affordable outsourcing solution from Fiji. This collaboration set the stage for continuous growth, propelling Harmoney to become the biggest direct online lending platform in Australasia today.

If you want to dive deeper into how this success story unfolded, just drop us a line at [email protected] for a copy of the Harmoney case study.

13/05/2024

Mindpearl South Africa and Fiji went live last week with Human Chat Services for one of our airline clients. After intensive product training, our new colleagues were excited to get started, and of course, celebrate the launch.

09/05/2024

The Mindpearl Fives Futbol Team are on fire, with another victory on Tuesday night. This places them at the top of the leaderboard.

Huge congrats to the team!

07/05/2024

An emotional farewell took place in the Cape Town office on the last day of April for William Pattison. Colleagues joined onsite and virtually from the global offices to enjoy cultural dancing, songs, and a special video with heartfelt messages for William.

The afternoon truly echoed recognition and gratitude for the positive impact William has made in people’s lives.

01/05/2024

Mindpearl celebrate 25 years of continued service. An incredible and proud milestone achieved!

As of today, William Pattison has stepped into a new chapter of his life, after 25 years of steadfast dedication and passion with Mindpearl.

We wish William well as he embarks on his new journey. Today, we welcome Stefan Burri as the new CEO of Mindpearl.

With over two decades of experience working alongside William, Stefan is a familiar face within the company. Congratulations on your new role, Stefan! We wish you all the best in this new chapter.

26/04/2024

The Fives Futbol season kick-off was not to be missed this week, as our Mindpearl Team soared to victory with a 6-4 triumph over their competitors. Congratulations gentleman for a victory that was truly well-deserved!

08/04/2024

The buzz from the Hong Kong 7s event might be over, but for our awesome Mindpearl employees who rocked it, the excitement is still going strong!

As they head back to South Africa, Perú, Fiji, and Namibia, we can't wait to hear about the new friendships, adventures, and memories they've made along the way.

06/04/2024

Mindpearl employees from Fiji, Peru, South Africa, and Namibia are truly enjoying themselves at the Hong Kong 7's. It's a fantastic opportunity to acknowledge and celebrate the exceptional performance of each employee.

The atmosphere in the stadium is electric, and Mindpearl is definitely adding to the incredible vibe. Here are a couple of snapshots! With one day left, there will be many more special captured moments to share.

03/04/2024

In celebration and recognition of their outstanding performance, 40 employees from Mindpearl Cape Town are on route to the Hong Kong Sevens. They will be joining their colleagues from Peru, Namibia, and Fiji to partake in the festivities.

What an amazing experience it will be for all!

28/03/2024

21/03/2024

Today is a day to reflect on the sacrifices made during the struggle for democracy in South Africa, as we commemorate Human Rights Day. It serves as a reminder of the journey towards achieving freedom and equality in our country.

20/03/2024

A few of our Mindpearl Cape Town colleagues joined in on our CEO, William Pattison’s 60th Birthday celebration. Due to Health & Safety reasons, we kept the candles to a minimum 😊

20/03/2024

What a momentous occasion it is to celebrate our CEO, William Pattison's diamond jubilee birthday!

His leadership and endurance are truly represented by the strength of a diamond.

Happy Birthday William.

19/03/2024

Mindpearl recently celebrated the 15th anniversary of Lebuso Tsolo. The festivities were attended by two of our valued clients, which made it even more magical. Lebuso, we just want to express our gratitude for your dedication and loyalty to Mindpearl.

19/03/2024

Mindpearl South Africa has been re-verified as a B-BBEE contributor for 2024. We commit to continue all efforts in contributing to Skills Development, Enterprise & Supplier Development and Socio-Economic Development in this beautiful country.

11/03/2024

We are seeking individuals fluent in either Greek or Italian to join our team at Mindpearl. Your role will involve providing exceptional customer service to our diverse international markets. If you are passionate about delivering top-notch support and communication in these languages, we want to hear from you.

Our current career opportunities can be accessed on https://mindpearl.com/careers/, or scan the QR code in the attached.

08/03/2024

Supporting International Women’s Day 2024!

We are proud to recognize the incredible women in our global organization on International Women’s Day. Their contributions continue to inspire inclusion and drive positive change.

04/03/2024

Mindpearl Cape Town's Fives Futbol Team is passionate about soccer and enjoys participating in competitions with various organisations. The level of competition is tough but also fun for both the teams and the spectators. It's a great initiative that brings joy and excitement to everyone involved. Stay tuned for more updates on the fun we have at Mindpearl.

27/02/2024

Mindpearl's Annual Excellence Awards proved to be an unforgettable evening. Set against the stunning backdrop of the ocean, our outstanding performers were honoured in a ambiance reminiscent of a magical Havana night. The festivities extended well into the night as we applauded the winners, enjoyed each other's company, and reveled in the privilege of being part of such a remarkable organisation.