The City Helpline's mobile app connects you with a City Helper, who accompanies you and answers all your questions and needs anytime, on the go and in your language. They answer all your questions and needs, advise you, guide you and take care of you in the city. Contact them directly on the app by chat or call and get all information you need: genuine recommendations, tips and assistance, local s
tories and so much more… Actually everything! Whatever your question might be they’ve got you covered: your City Helper makes sure your stay in Paris goes smoothly, like a trusty friend would do! Your super City Helper, powered by expert local knowledge enables you to live the city like a Parisian and serenely. You can basically ask him everything;
- A warm croissant for breakfast? Just ask your City Helper on the app and you’ll get the best one near you in no time :)
- Need any practical info on the city? Not sure what to do or how to do it ? We are here to help you.
- When hungry comes along at noon, your City Helper will spot and book the place for you on the go. What in the world is « escargots »? Don’t worry we’re here to translate the menu for you :) Oh you can’t communicate with your waiter...No problem we can handle that!
- If you have a hard time understanding the metro lines we’ll help you find your way around every transport conundrum.
- Just got out of the Picasso museum and your baby wants to play? We’ll indicate the cutest park near you on the spot.
- French Music ? Disneyworld? We can also purchase tickets for you ! All you have to do is confirm. We can do so much more...
Feel at home in Paris : We Make Paris Easy! No need to anticipate everything, we are with you in real-time and whatever your request is. Feel free to change your mind... You’re on holidays and Paris is yours. The City Helpline is not just a concierge service, nor a personal travel assistant. Your City Helper is your beacon of trust, a city angel who smoothes and enhances every city opportunity in the instant. Download our app and enjoy your time in Paris!
100% Parisian
100% Human
100% information
*Our service is available in French, English, Chinese, Spanish and Italian. ** Our service is available from Monday to Saturday, from 10am to 7pm
