One Guest Hospitality Services

20/04/2018

Hero has recently stayed in the Lodge at Solent...read all about his stay on his blog!
If you wish for your hotel to be featured on his blog to over 12K dog lovers, please message us.

https://www.oneguest.co.uk/single-post/2018/04/20/Hero-stays-in-Lodge-at-Solent

12/04/2018

Hero has recently stayed at Hotel du Vin York..

Check out his dog friendly review below...as always, if you wish for your hotel to be featured on his blog of 12.3K+ followers, please send a message.

https://www.oneguest.co.uk/single-post/2018/04/12/Hero-stays-at-Hotel-du-Vin-York

05/04/2018

Read Hero's latest dog friendly review of Crewe Hall on our blog.

We are heading up to York on Sunday for yet another review - stay tuned!

https://www.oneguest.co.uk/single-post/2018/04/05/Hero-stays-at-Crewe-Hall-Hotel

22/03/2018

IDEA: Create a Hotel Easter Egg Hunt!

Hide an Easter Egg in a random Guest Room...whoever finds it, gets a 2-for-1 drinks voucher? Free Starter/dessert with a meal? Free drink at the Bar?

Great opportunity to enhance your guest experience and get your guests to showcase your food online on social media...at no cost to you.

Start promoting this on Social Media from Monday 26th March...

22/03/2018

West Midlands or nearby Hoteliers...I have launched the exciting new podcast "The One Guest Show" all about latest hospitality new & trends and looking for a Hotel GENERAL MANAGER who would like to participate in our next episode...all about Artificial Intelligence in Hotels...
Please message me if you are interested :)

21/03/2018

Great day today at The British Tourism and Travel Show 2018 😊
Chute did a great & interesting presentation on Social Media, confirming that Instagram is now the ‘King of Platforms’ for visual brands for 2018
TOP TIP from today: 74% of young travellers DO NOT follow a brand online with the main reason (50%) being they think that content is too promotional.
DO NOT your product, SELL an idea of your product/ destination

19/03/2018

Are you using a Messaging service alongside your social media marketing strategy, to enhance your guest experience?

Hyatt hotels was the first to provide customer service through the Facebook Messenger platform following the launch of Facebook's Businesses on Messenger in 2015. Through the platform, Hyatt customer-service agents can help with bookings worldwide, and also respond to guest requests.

Message us now if you would like help to get started.

19/03/2018

⚠️ Social Media Tip ⚠️
Post More Images
Photos have shown to be the most popular type of social media content for engagement. They get...

- Most shares on Facebook
- Most retweets on Twitter
- Higher engagement on Instagram

The most evident example of the power of images for social media are sites like Instagram and Pinterest, which are primarily driven by images. In fact, Instagram has the most engagement of any social media channel. It’s not a coincidence that both Instagram and Pinterest were able to gain a lot of traction and see more success than other failed social networks

15/03/2018

As a hotelier, you have the power to influence how a guest perceives your hotel via social media platforms. Be consistent, be current, be human & enhance your guest experience.

14/03/2018

Social Media Stats 2018...
- 80% of Instagram users follow at least 1 business
- Over 30% of Instagram users have purchased a product they discovered on Instagram
- 65% of the top performing branded posts on Instagram feature products

13/03/2018

Twitter Analytics How it works & What you need to know.

Are you interested in learning how well you’re performing on Twitter? How many people are viewing your tweets? How many new followers you’ve gained? You can fin...

12/03/2018

⚠️ Social Media Tip ⚠️
Give reason why your guests should follow you on social media.
Make It Special: Provide special discount codes ONLY on your social media channels
Make It Engaging: Give sneak peak at new menu items, engage with each customer, humanise your brand.

12/03/2018

Why your hotel should be using a Social Media Management Company

https://www.oneguest.co.uk/single-post/2018/02/23/Why-your-hotel-should-be-using-a-Social-Media-Management-Company

12/03/2018

Social Media Tip : It's so vital to check your Social Media Direct Messages/Requests inbox on a DAILY basis - because you will not be notified of the message from a new guest.
Guests nowadays expect a response as quickly as picking up the phone...make sure you stay ACTIVE + ONLINE by following the below instructions for Instagram + Twitter..

09/03/2018

Hero has recently stayed at Malmaison Hotel in Birmingham.
Check out his dog friendly review below...
https://www.oneguest.co.uk/single-post/2018/03/09/Hero-stays-at-Malmaison-Birmingham

06/03/2018

For some companies, the difference can be staggering. When Mercedes-Benz shared a post on Facebook recently about the premiere of its new A-Class, the update quickly garnered more than 10,000 Likes. Impressive … until you consider that the very same image on Instagram generated more than 150,000 Likes — 15 times the response

01/03/2018

28/02/2018

Hero's latest review of a pet friendly hotel Hogarths Hotels (Stone Manor) is now live.
Read on our website: https://www.oneguest.co.uk/single-post/2018/02/28/Hero-stays-at-Hogarths-Stone-Manor
Read on his Instagram: https://www.instagram.com/hero.beagle/

23/02/2018

Why your hotel should be using a Social Media Management Company
New blog post live on our website 💻

Why your hotel should be using a Social Media Management Company Many hoteliers & owners are struggling to justify investing in an Internet Market Strategy. Som...

22/02/2018

⚠️ Social Media Tip ⚠️
Give reason why clients should follow you.
Provide special discount codes only on your social media channels, give sneak peak at new menu items, engage with each customer and make it personal.

22/02/2018

Hero's recent review of Hotel du Vin Birmingham is now live on our blog, you can view it by clicking the photo below.
Thank you Jason Simpson for our wonderful stay, Hero loved every minute of it :)

21/02/2018

⚠️ Instagram Tip ⚠️
Many businesses who have an Instagram account, do not check their Direct Messaging Inbox. If someone sends a message and you are not following them, their message goes into “Requests” inbox and you will not be notified of it.
Make sure to check it daily and not miss any important messages that your clients could be sending.

20/02/2018

We are so ready for The Business Travel Show tomorrow. See you there 😀

19/02/2018

Any hoteliers who would like to receive weekly hints and tips on how to grow, manage and create content for your hotels Social Media Channels, please subscribe to our weekly newsletter.
(you can always unsubscribe ;)
https://www.oneguest.co.uk/subscribe

19/02/2018

How to Get your Guests to Book Direct via your Social Media Channels
⬇️New blog post⬇️

Having active social media accounts boosts your visibility in the search rankings, as Google uses them as pieces of its algorithmic jigsaw. Why do I need active...

19/02/2018

Monday Motivation quote 😊

18/02/2018

Feeling those weekend vibes. We had some rather nice sunshine ☀️ today and it got us in the moos for summer! Who can’t wait for sun, beach and sea? 🌊 🏖

16/02/2018

ENGAGE WITH YOUR GUESTS ON SOCIAL MEDIA
⬇️ New blog post ⬇️

Social media is a part of everyday like for a lot of people worldwide with Facebook alone having over 2 billion active users. It is a tremendous tool for busine...

16/02/2018

Our new lovely business cards are here 🙌🏻 Thank you to instantprint. for your prompt services 😊