ExperienceLab

ExperienceLab ExperienceLab are a global experience design agency based in London, UK. www.serco.com/experiencelab

We specialise in helping clients optimise their customer experience across a wide range of products and services. We have been helping to drive innovation, shape new products and services and direct strategic thinking for more than forty years, and are proud to have some of the best researchers in the business. Our team are skilled at gathering rich insights based both on people’s real life experi

ences, as well as the views and preferences they express in a lab environment. We work across an array of customer experiences, from web to TV and mobile, from advertising to physical environments. We have a large and varied client list, including the BBC, Sky, Microsoft, Sony, Orange, charities and public sector organisations.

Address

22 Hand Court
London
WC1V 6JF

General information

ExperienceLab are a global experience design agency based in London, UK. We specialise in helping clients optimise their customer experience across a wide range of products and services including web, mobile, TV and gaming.

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