What are the opening hours?

Monday 9am - 6:30pm Tuesday 9am - 6:30pm Wednesday 9am - 6:30pm Thursday 9am - 6:30pm Friday 9am - 6:30pm Saturday 9am - 6:30pm Sunday 9am - 6:30pm

Queenstown isite Visitor Information Centre

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Queenstown isite Visitor Information Centre

isites are New Zealand's official information centres for travel, activities, and accommodation.
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Queenstown's only official and impartial i-SITE Visitor Information Centre. Member of the government approved nationwide network of over 90 centre's throughout New Zealand, offering free independent advice, itinerary planning, and bookings for activities, sightseeing, accommodation, transport and more. The only Queenstown agency to earn the official Qualmark national quality assurance award for Visitor Information Centres.

06/05/2024

Ka kite to our dear Fae, a true icon of the Queenstown tourism industry!

For over 60 years, Fae has graced us with her presence, knowledge, and infectious happiness. Her passion for this beautiful region has educated and inspired us all.

Fae’s joyful spirit and fun-loving nature have made every day a delight. She has been a beacon of positivity, making everyone around her feel welcomed and valued. Her dedication to providing exceptional experiences for visitors and locals alike has left an indelible mark on our community.

Here at the Queenstown isite, we want her to know that she will be deeply missed. Her wisdom, laughter, and kindness have made a lasting impact on all of us. We hope that she carries with her the fond memories of her time here.

Nga mihi nu Fae, and thank you for everything!

- The Queenstown isite Team x

24/03/2024

Indulge in the tranquil ambiance of Ayrburn, a perfect retreat from Queenstown’s hustle and bustle.

“An unforgettable dining experience awaits you at Ayrburn,” isite queenstown team.

Plan your visit with us! Look for the green ‘i’ at the corner of 22 Shotover Street & Camp Street, under the clocktower.

📞 03 442 4100
📧 [email protected].
🖥️Visit our website for inquiries - link in bio.

14/02/2024

Who wants a golden goose? Amy has enough to start a zoo 🐥🥳 prize packs on the wheel tomorrow!!

Look for the green ‘i’ at the corner of 22 Shotover Street & Camp street, under the clocktower.

📞 03 442 4100
📧 [email protected]
🪂 Link in bio for enquires

18/01/2024

Summer Festival Vibes Alive & Kicking With International Lineup for Gibbston Valley Winery Summer Concert 2024. Grab your concert or bus tickets now from iSite, the only official visitor centre in town ☀️🎶🍷

16/01/2024

WE ARE HIRING!

Full-Time/Part-time Frontline Travel Consultant
Experienced Sales Consultant Required for Frontline Sales Role.
We are Queenstown’s only official Visitor Information Centre and part of the nationwide Tourism New Zealand and Government approved isite Network. isite Queenstown is one of about 60 nationwide isites to give visitors unbiased travel advice, forward itinerary planning, activities bookings and transport in Queenstown and around New Zealand. We are looking for an experienced seller to join our amazing team!
The successful applicant must:
· Have a passion for Queenstown and New Zealand and what is on offer for visitors
· Have a minimum of one year frontline sales experience within the New Zealand Tourism Industry
· Possess a strong knowledge of Queenstown’s activities and attractions, and a very good geographical knowledge of New Zealand
· Have a proven strong sales background
· Absolute written and verbal Fluency in English, another language is advantageous
· Excellent computer skills and knowledge of reservations systems
· Be able to work weekends and public holidays
· Have the ability to multitask and handle themselves well under pressure
· New Zealand residency/work visa is preferable
Please submit your cover letter and CV via email to [email protected]
Applications close on 30th Jan 2024.

11/01/2024

Come to meet us this Saturday! Fun Day by Lake Hayes!

08/12/2023

Epic scenery, burgers and coffee, marvellous architecture and astounding history -- all this awaits you on the Lake Dunstan Cycle & Walking Trail . This trail is an amazing way to see the Central Otago Landscape, wander through the vineyards, maybe even stop for a break and a glass of Pinot.
Getting an e-Bike to cycle the trail makes is easy for almost all abilities and ages and the burger boat along the way ensures that you are well fed during your adventure. With multiple scenic rest stops and many amazing cycle providers, Lake Dunstan is the latest must do additon to our cycling

What are you waiting for?
☎Call us on 03-442-4100 today to book in your adventure.

25/11/2023

Summer means clear nights and bright stars! What better way to experience this than the comfort and warmth of the Hill Geo Domes
Equipped with a super king bed to sprawl on, a kitchnett for late night snacks, and of course, curated interiors to keep you warm through the cool summer nights -- There isnt much more you would want!
A warm and inviting lodge serves up cooked and continental breakfast for all guests, making sure you are energized for a day of exploring!
Perched on the edge of this is a without a doubt!

Contact us today to secure your Dome!
🕍 Find us at Clocktower Building, crn of Camp and Shotover Street
☎Call us to book: +643 442 4100
📨 Email us: [email protected]

26/10/2023

Small Group🚚, Premium, 🤩Fun, 👩‍🎤Interactive, 👩‍🏫Informative -- what if we told you, one company can offer all these things!! Altitude Tours NZ is a locally owned and operated company, giving our visitors a chance to explore , and , the Region, and so much more!

Small groups also mean limited spaces, so get in quick! Call us today to book your seats!
The more you explore, the more you save with their amazing Bundle to save offer! Get $20 off each trip when you book two or more trips in one go!

🕍Find us at the Clock Tower Building, Crn. of Camp and Shotover Street!
☎Or Tring Tring us on 0+643 442 4100
📨Or write to us at [email protected]

25/10/2023

There is no experience quite like Oxbow Adventures, especially on a rainy day! Experience their purpose build all terrain vehicles 🏎 that can go up and down 90 degree slopes, million miles an hour Jet Sprints 🚤and clay bird shooting with a stunning backdrop!
Popular with adults and children alike, this outdoor playground is sure to leave you with an adrenalin high like you have never experienced before!

Book your adventure today with us at the Queenstown isite -- the only official visitor information and booking centre in town!
We are just under the 🕍big clock in the centre of town, Crn of Camp & Shotover street!
If you are planning ahead and arent here yet, you can also call us ☎: +643 442 4100
Or send us an email 📨 : [email protected]

24/10/2023

The most awaited Summer Concert🎷 just went on SALE!! 2024 Gibbston Valley Concert Tickets are now only $129 (plus booking fee ) including a FREE express pass valued at $30 !
No codes, no special deals needed! Get a move on -- Get your tickets today!

How to score a ticket, you ask?
📨Send us a message on Facebook!
🕍Come visit us at the Queenstown isite, crn of Camp & Shotover Street
☎Or call us with your details on 03-442-4100

Already have a ticket but dont know how to get there? 🚚There is also transport options on offere here! Give us a call to find out more!

21/10/2023

The sunshine, the heat and the activites -- All these amazing things are back!
You can fly, you can dive, you can swim, you can glide!
Choose your adventure and book it in with us at the Queenstown isite!

We are the only Official information centre for visitors and we can also be your one stop shop for all things summer!

🕍You can find us at the Clocktower Building, on the corner of Camp and Shotover Street!
☎ Or Ring us on 034424100
📧Email works as well: [email protected]

12/10/2023

Rafting is back!! 🛶

Let me tell you this is one of the most fun things to do!
With options of either the Shotover or Kawarau rivers, you will paddle over rapids and through canyons while being surrounded by some stunning scenery. There is even the potential to go cliff jumping.

This is something that gets very booked up so make sure you book with us in advance!

🙋🏼‍♀️You can find us in the Clocktower building on the corner of Shotover and Camp streets.

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

10/10/2023

Patea, Doubtful Sound, one of the most scenic places in the country! 😍

An overnight experience includes a cruise across Lake Manapouri, a drive over the Wilmot pass and then the whole lot of time cruising through the many arms of the beautiful Doubtful Sound.
You will have the option to go kayaking or explore on one of the small boats as well as enjoy a delicious buffet dinner and breakfast.

This can also be done as a 7 hour day trip from Manapouri.

To find out more about this once in a lifetime experience, get in touch with our team!

🙋🏼‍♀️You can find us in the Clocktower building on the corner of Shotover and Camp streets.

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

08/10/2023

Whether you want to fly to Milford Sound, a glacier, or to other various scenic locations, Glacier Southern Lakes Helicopters have got you sorted! 🚁

To find out more about their flights and for daily specials, come and see us in our shop!

🙋🏼‍♀️You can find us in the Clocktower building on the corner of Shotover and Camp streets.

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

03/10/2023

Did you know there are over 130km of off road bike trails in the Queenstown area!? 🚴

Around The Basin offer some awesome options if you are wanting to do some self guided biking. They will drive you from Queenstown to Arrowtown where you will jump on your bike and ride the 35kms back to Queenstown!
Too much biking for you liking? They also have a “bike the wineries” option where they will bring you back after you have had a fun afternoon of biking and wine tasting, as well as many other options including bike hire from the CBD.
So why not make the most of Biketober and hop on your bike before joining in the festivities.

To book in for an awesome ride, get in touch! 🚴

🙋🏼‍♀️You can find us in the Clocktower building on the corner of Shotover and Camp streets.

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

20/09/2023

WE ARE HIRING!
Experienced Sales Consultant Required for Frontline Sales Role.
We are Queenstown’s only official Visitor Information Centre and part of the nationwide Tourism New Zealand and Government approved isite Network. isite Queenstown is one of over 58 nationwide offices to give visitors unbiased travel advice, forward itinerary planning, activities bookings and transport in Queenstown and around New Zealand. We are looking for an experienced seller to join our amazing team!
The successful applicant must:
· Have a passion for Queenstown and New Zealand and what is on offer for visitors
· Have a minimum of one year frontline sales experience within the New Zealand Tourism Industry
· Possess a strong knowledge of Queenstown’s activities and attractions, and a very good geographical knowledge of New Zealand
· Have a proven strong sales background
· Absolute written and verbal Fluency in English, another language is advantageous
· Excellent computer skills and knowledge of reservations systems
· Be able to work weekends and public holidays
· Have the ability to multitask and handle themselves well under pressure
· New Zealand residency/work visa is preferable
Please submit your cover letter and CV via email to [email protected]
Applications close on 3rd October 2023.

12/09/2023

What’s the time? Wine time! 🍷🥂

offer a range of amazing wine tours in the Gibbston, Cromwell and Bannockburn wine regions.

💰For the month of September we are doing 10% off all of their tours!

So if you want to enjoying the finer things in life like a nice glass of Pinot noir, come and book with us!

👋🏼 You can find us in the Clocktower building on the corner of Shotover and Camp streets.

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

04/09/2023

Let’s take a coach trip to Milford Sound!

With you get to take in some spectacular sights and scenery on both the drive and cruise! Multiple sightseeing stops, wildlife spotting and an optional delicious buffet.

Departing daily at 7am, why not pop into the shop so we can get you booked in!

You can find us in the Clocktower building on the corner of Shotover and Camp streets 👋🏼

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

23/08/2023

Winter Pride is back! 🏳️‍🌈
The largest winter pride festival in the southern hemisphere has some awesome events going on from Friday 25th September!

For more information or to book any activities, pop into our shop in the Clocktower building on the corner of Shotover and Camp streets 👋🏼

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

18/08/2023

Dunedin Must Do’s:

🏠 Olveston Historic Home - an iconic family home depicting the life of a wealthy family in the early 1900s
🐉Lan Yuan - A perfect miniature of a traditional Chinese landscape painting
🍺 Speights Brewery - It’s all about the pride of the south mate. Why not take a tour of this famous brewery.
🐧 Pukekura Penguins - they actually guarantee penguin sightings. The little blue/Korora are absolutely adorable!
🐧 Penguin Place - a conservation reserve dedicated to helping the endangered yellow eyed penguins survive. A very interesting tour!
🦅 Royal Albatross Centre and Fort Taiaroa - A historic gun, war history AND royal albatross. It’s an interesting mix which makes for an excellent visit.
🏰 Lanarch Castle - New Zealand’s only castle. Did you know you can stay the night here too?
🏃🏽‍♀️Baldwin Street - Why not stop by the worlds steepest street.

For more information or to book any of these activities pop into our shop in the Clocktower building on the corner of Shotover and Camp streets 👋🏼

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

14/08/2023

Heli Glenorchy! 🚁

Photos are from the exclusive landing zone - the Earnslaw Burn glacier. This epic location is only accessible by

They also have some wonderful Milford Sound and alpine/snow landing flights.

Such an amazing experience to add to your trip to Queenstown!

For more information or to book any of these activities pop into our shop in the Clocktower building on the corner of Shotover and Camp streets 👋🏼

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

11/08/2023

Mackenzie Region!

Just 3 hours drive from Queenstown, a visit should definitely be on your list.
Here are some of our must dos when visiting the region ⬇️

🚁 Helicopter Flight - With many mountain peaks to land on, you are truly spoilt for choice

🏔️Heli Hike - If a flight is't enough, why not do a heli hike on the Tasman glacier, New Zealand's largest glacier

⭕️ Tubing - Open until September and fun for everyone!

🌟 Stargazing - This dark sky reserve is a great spot for stargazing and aurora viewing.

🥾 Ho**er Valley Track - It is easy to see why this is one of New Zealands most famous walks and it only takes an easy 3 hours return.

⛪️ Church of the Good Shepherd - An iconic church in a majestic setting. It is currently closed to the public but you can go for a stroll on the grounds and down to the lakefront.

🏊‍♂️ Tekapo Springs - the best way to relax after a long day of adventuring

⛽️Burkes Pass - I can never really describe this place, stop in for a coffee and a look around, you wont be dissapointed.

🥧 Fairlie - Famous for its pies! The heritage museum is worth a visit too

🐟 High Country Salmon - From glacier to plate , catch your own salmon! Or, just stop by for a visit or a coffee in the Floating Cafe.

For more information or to book any of these activities pop into our shop in the Clocktower building on the corner of Shotover and Camp streets 👋🏼

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

07/08/2023

Coming for the ski season but unsure which mountain to visit? has it all!

🏂⛷️Friendly for beginners while having some epic runs for the more seasoned folk as well as an awesome park for those wanting to practice some tricks!
🚌 There are buses from both Queenstown and Wanaka or you can self drive to the bottom car park and catch the free Pine Trees shuttle.
🍕 With eight various dining venues, you’re in for a treat!

So come in and book your epic winter holiday with us!

👋🏼 You’ll find us in the Clocktower building on the corner of Shotover and Camp streets

Alternatively, you can contact us via one of the options below:
☎️ 03 4424100
📧 [email protected]

Address

Clocktower Building, Cnr Camp & Shotover Streets
Queenstown
9300

Opening Hours

Monday	9am - 6:30pm
Tuesday	9am - 6:30pm
Wednesday	9am - 6:30pm
Thursday	9am - 6:30pm
Friday	9am - 6:30pm
Saturday	9am - 6:30pm
Sunday	9am - 6:30pm

Website

http://www.queenstownisite.co.nz/

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Videos

Shotover Canyon Swing 💥 This is the World’s #1 Canyon Swing. Freedom? You can jump yourself or be released, no other swing can say the same. Get off the couch and out your comfort zone, do something you’ve always wanted to do. This is ridiculously scary and seriously fun. Book your dream holiday with us! 📞 03 442 4100 📧 [email protected] 🪂 Link in bio for enquires #tourism #newzealand #queenstown #letmetellyousomething #shotovercanyonswing

Get an unparalleled birds eye view of the Queenstown basin along with an unforgettable flying experience with Skytrek Tandem Hang Gliding & Paragliding For the brave of heart they offer #hanggliding and for those who'd rather not be scared, #paragliding is the way to go! With the sunny days coming up throughout the next week, its surely going to get busy! Get in before the spots sell out! Drop in or call the Queenstown isite today to book your spot! 🕍 Come visit us at the Clocktower, Crn of Camp & Shotover Street ☎ If you are planning in advance, call us +643 442 4100 📨 Or write to us at [email protected] . . . . . . . #hiddengems #nzvacation #summertime #newzealandguide #mustdonz #coronetpeak #summernz #newzealand

Experience tranquility like never before -- in the heart of Queenstown! Just a short drive away from Queenstown, on #LakeWakatipu we have two distinct islands and the only way to explore these magical places is to get a Kayak with Rippled Earth Kayaks ! Get in touch with us to book in your epic summer adventure: ☎ 03-442-4100 📨 [email protected] 🕍Clocktower Building, crn. of Camp & Shotover St

Book your Adventure with Queenstown isite!

Small Group🚚, Premium, 🤩Fun, 👩‍🎤Interactive, 👩‍🏫Informative -- what if we told you, one company can offer all these things!! Altitude Tours NZ is a locally owned and operated company, giving our visitors a chance to explore #milfordsound , #glenorchynz and #paradise , the #centralotagowine Region, #mountcook and so much more! Small groups also mean limited spaces, so get in quick! Call us today to book your seats! The more you explore, the more you save with their amazing Bundle to save offer! Get $20 off each trip when you book two or more trips in one go! 🕍Find us at the Clock Tower Building, Crn. of Camp and Shotover Street! ☎Or Tring Tring us on 0+643 442 4100 📨Or write to us at [email protected] . . . . #newzealandtrip #traveldifferent #luxurytravelnz #smallgrouptours #smallgrouptravel #mustdonz #nzmustsee #traveladdict #premiumtours #roadtripnz

There is no experience quite like Oxbow Adventures, especially on a rainy day! Experience their purpose build all terrain vehicles 🏎 that can go up and down 90 degree slopes, million miles an hour Jet Sprints 🚤and clay bird shooting with a stunning backdrop! Popular with adults and children alike, this outdoor playground is sure to leave you with an adrenalin high like you have never experienced before! Book your adventure today with us at the Queenstown isite -- the only official visitor information and booking centre in town! We are just under the 🕍big clock in the centre of town, Crn of Camp & Shotover street! If you are planning ahead and arent here yet, you can also call us ☎: +643 442 4100 Or send us an email 📨 : [email protected] #queenstownnz #nzmustsee #daytrip #traveldifferent #visitqueenstown #traveldifferently #newzealandtrip #summer

Summer is here!

The sunshine, the heat and the activites -- All these amazing things are back! You can fly, you can dive, you can swim, you can glide! Choose your adventure and book it in with us at the Queenstown isite! We are the only Official information centre for visitors and we can also be your one stop shop for all things summer! 🕍You can find us at the Clocktower Building, on the corner of Camp and Shotover Street! ☎ Or Ring us on 034424100 📧Email works as well: [email protected]

What a beautiful sunny and calm day after the last night storm ☀️ Best way to make the most out it is to fly above Queenstown on a sunny and still autumn day 😍 Create lifelong memories through scenic flights around Queenstown and Fiordland areas 🙋🏼‍♀️Pop into our shop on the corner of Shotover and Camp streets to find out exciting deals! ☎️ You can also give us a call on 034424100 to book. #travelmore #queenstown #purenewzealand #milfordsound #newzeland #DoSomethingNewNZ #airnz

Rain rain go away, we all want to fly today… is what you would be saying if you couldn’t fly at iFLY 😉 Indoor skydiving is a great activity to do when it’s raining in Queenstown because it’s completely indoors 🌧 🙋🏼‍♀️Pop into our shop to RECEVIE 20% OFF, located on the corner of Shotover and Camp streets. ☎️ You can also give us a call on 034424100 to book. Jump in and get that feeling of flying 😍 iFLY Queenstown #queenstown #newzealand #purenewzealand #ifly #travelmore #rainyday

Milford Sound - The Eight Wonder of the World 🌎 Escape to a world where the air is clear and invigorating waterfalls cascade from the sky 🏔 Milford Sound unforgettable guided coach and cruise day trip experience. The coach departs from Queenstown, or Te Anau, with views including Lake Wakatipu, Lake Te Anau and scenic sights along the Milford road 🌈 For bookings contact us via email [email protected] or give us a call (03 442 4100) to find out more 🛳 Photo Credit : One Life Travel World 📸 #purenewzealand #milfordsound #newzealand #queenstown #travelmore #fiordland

Fly-Cruise-Fly to Milford Sound which is absolutely SPECTACULAR! What a breathtaking scenery 🚁 Fly from Queenstown over all the Southern Alps mountains and glaciers to Milford Sound and hop on to a 2 hours Milford Sound cruise 🌈 After the cruise, fly to this incredible location called Earnslaw Burn before heading home. This location is about a 15 minute helicopter ride from Queenstown. It takes into Middle Earth where The Hobbit was filmed 🏔 Pop in to our shop to book your experience now :) Video Credit One Life Travel World 📸 #purenewzealand #milfordsound #queenstown #newzeland #travelmore #fiordland

Queenstown is open for business! 👌Our operators continue to offer the world-class experiences for which Queenstown is famous. So, what are you waiting for?? Start planning your dream holiday with us today!! 😉 Queenstown i-SITE is the only official visitor centre in town where you can not only find information but book all your activities! ✅Interested in Milford Sound, we have over 6 day trips to choose from. ✅Talk about rafting, we have 3 different options for you. ✅Want to enjoy a scenic helicopter flight, choose from over 7 different areas to explore. ✅Want a last minute deal, we have some exclusive i-SITE deals to help you get the best value. Call us (03-442-4100) or Email us [email protected] and get planning today!!! #DoSomethingNewNZ #dosomethingautumn #queenstownnz #mustdonz #qtisite #supportlocal #isiteadventure #visitqueenstown #traveldifferently #newzealandtrip

What an incredible year!! The Queenstown i-site team wishes all of you a very happy new year and hope that 2022 is filled with love, joy and fun for all our customers, suppliers and all those who make up the amazing tourism industry!! #queenstownnz #newyear2022 #farewell2021 #2021wrapped #newbeginningsahead

It's been a very unique year with new challenges and new partnerships. Thank you to all our stakeholders, suppliers and our wonderful customers! From the entire @Queenstownisite Team, we wish you a Merry Christmas and a Happy New Year!! 🥳🎄 #christmas2021 #nzmustdo #localknowledge #qtisite #queenstownnz #supportlocal #happynewyeareverybody

Get the best of both worlds and see famous Milford Sound by air and water. 🛩⛴ First be awed by the history and the beauty of our glaciers, then experience the sheer cliffs of Milford Sound as you cruise through the glacial valley. Get drenched in the untouched waterfalls and then see them from high up above as you fly back to Queenstown! Air Milford offers you their local expertise, experienced pilots and modern aircrafts, all adding to make your experience truly unforgettable!! 👌 Reach out to our friendly team to secure your seat today! Contact us via email [email protected] or give us a call (03 442 3100) to find out more!! Photo Credits: Air Milford