SYNERGY SOLUTIONS

22/04/2024

Synergy Solutions brings you another peek at 'Jane Na Keu' by Shironamhin. Dive into the rhythm and stay tuned!!

17/04/2024

Synergy Solutions is thrilled to present the first glimpse of 'Jane Na Keu' by Shironamhin! Your support inspires our journey. Stay tuned for more captivating tunes!

10/04/2024

From all of us at Synergy Solutions, here's to the happiest Eid! May it be a time of peace, joy, and new beginnings. Eid Mubarak to everyone!

07/04/2024

03/04/2024

Synergy Solutions is thrilled to join Bangladesh's music scene, collaborating with the renowned band SHIRONAMHIN on their latest album, set to release post-Eid. We're excited to support their musical voyage.

29/03/2024

Synergy Solutions celebrated Ramadan's spirit with employees and esteemed partners. Your presence made it a success. Wishing everyone continued blessings throughout Ramadan.

29/03/2024

Synergy Solutions celebrated Ramadan's spirit with the employees and our esteemed partners. Your presence made it a success. Wishing everyone continued blessings throughout Ramadan.

11/03/2024

Synergy Solutions wishes you a blessed Ramadan full of faith, joy, and peace. May this Ramadan unite us with our loved ones and keep us safe and healthy.

07/03/2024

We are thrilled to celebrate the birthday of our beloved Chairman, Mr. Arman Kabir. He is the heart and soul of our Synergy family, and we wish him a joyful life filled with adventure and achievement. May the Almighty shower him with health and wealth. 🥳🥳

28/02/2024

SYNERGY SOLUTIONS is Hiring!!!

Vacant position: International Call Center Agent (Night Shift)

*Please read the full job description and shift timing before sending your resume.*

Key Points:
1. APPLY ONLY IF YOU HAVE EXCELLENT COMMUNICATION SKILL IN ENGLISH.
2. Apply only if you are comfortable working at NIGHT SHIFT (Bangladesh Time 8:00PM to 5:00AM).
3. Apply only if you have the mindset of working for minimum 1 year.

Job Responsibilities:
1. Manage large number of outbound calls to USA / Canada customers in a timely manner.
2. Follow communication "Script" while handling different topics.
3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
4. Receiving customers' enquirers, selling services / products over telephone as per the instruction provided.
5. Keep records of all conversations in our call center database in a comprehensible way.
6. Meet personal / team qualitative and quantitative targets.

Employment Status: Full-time.

Educational Requirements:
- O Level, A Level, HSC, Bachelor of Business Administration (BBA)
Under graduation enrolled freshers with good English communication skill are encouraged to apply.

Additional Requirements:
1. Age 18 to 30 years
2. Both males and females are allowed to apply.
3. Freshers are encouraged to apply (Only O-level, A-level or Fluent ENGLISH Speaker).
4. Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8:00 PM - 5:00 AM).
5. Selected Applicants will be in a minimum of six months probation period.
6. Able to speak clearly and persuasively in English in positive or negative situations.
Proven organizational and interpersonal skills.
7. Self-motivated, independent worker with the ability to multitask.
8. Professional, courteous and know proper phone etiquette.
9. Ability to relate with a diverse group of people.
10. Sound knowledge of essential software like MS Word, MS Excel, Email etc.

Job Location: Mirpur, Dhaka.

Salary - Tk. 17000 - 25000/- (Monthly)

Compensation & other benefits:
1. Performance bonus, Weekly 2 holidays.
2. Salary Review: Quarterly
3. Lunch Facilities: Full Subsidise (After probation)
4. Festival Bonus: 2 (Yearly)
5. Attendance Bonus 3000/- BDT & Transportation allowance 2000/- BDT will be provided with Hourly salary from the first day of appointment.
6. **Transportation (Pick up and Drop off) facility arranged by office.**
7. Exclusive Sales / Telemarketing training will be provided without fees.
8. Highly attractive Sales Bonus.
9. Guaranteed on time payment will be provided.
10. Experienced Applicants will have an opportunity to get promoted as a Team Leader or Sales Manager.

Applying Procedure: Send your CV to [email protected]

27/02/2024

What a thrilling event! Synergy Shuttle Fest 2024 was a blast, with amazing badminton matches and unforgettable moments. Synergy Solutions thanks everyone who participated and cheered for the players.

Congratulations to the Winners & Runner Ups of both segments:

Male Championship:
1. Champion : Racquet Rebels (Noor Ahammad Fatin & Shohidul Islam Rakib)
2. Runner-Up : Thunder Bolts (Gishan Jubaeid & MD. Shaber Hossen)

Female Championship:
1. Champion : Daring Divas (Syeda Dola & Noor-E-Tamanna Kaniz)
2. Runner-Up : Hot Shots (Sadia Binta Ali & Nusrat Jahan Esha)

22/02/2024

Good day, Badminton Lovers!

Don't miss the thrilling finale of Synergy Shuttle Fest 2024 on Sunday, 25th February at Metroplex Sporting Complex.

Watch six teams battle it out for the two spots in the final showdown. Who will be the champion of Synergy Shuttle Fest 2024?

Stay tuned to our page for the latest updates and join us for this awesome event on Sunday morning at Metroplex, Dhaka.

17/02/2024

Don't miss the chance to witness the epic badminton battle for these awesome trophies! Join us this Sunday at 10:00 am at Metroplex Sporting Complex and cheer for your favorite players! 🥳🥳

16/02/2024

Are you ready for the ultimate badminton showdown of the year? It's Synergy Shuttle Fest 2024!

On February 18th and 25th, 2024, Synergy Solutions Sports Club will welcome the finest badminton players in our organization. Come and watch them battle it out for glory and honor.

You are all cordially invited to join the fun and support your favorite teams at Metroplex Sporting Complex, Dhaka. We can't wait to see you at the Synergy Shuttle Fest 2024!!

01/02/2024

We are delighted to share some highlights from the recent event organized by Synergy Solutions Sports Club, the Synergy Champions League. It was a spectacular display of football skills and sportsmanship by all the participants.

We would like to congratulate the Champions - Kings of Synergy, and the Runner-up - Midnight Hustlers, for their outstanding performance and achievements. You have made us all proud and inspired.

We would also like to thank everyone who worked hard behind the scenes to make this event a success. Your dedication and teamwork are commendable and appreciated.

At Synergy, we believe that activities like this strengthen our bond and spirit as a team. We look forward to organizing more events like this in the future, with even more participation and enthusiasm.

Thank you all for being part of this amazing event. You are all winners in our eyes. Keep up the good work and the good vibes. 🥳🥳

29/01/2024

Don't miss this amazing opportunity to join Synergy Solutions, a leading company in the BPO industry. You will get to work with a dynamic and supportive team, learn new skills, and grow your career. Apply today and get ready to unleash your potential! ⭐️

24/01/2024

📌📌 GREAT NEWS FOR OUR EXISTING TEAM MEMBERS !! WE ARE AGAIN HIRING INTERNALLY !! APPLY TODAY IF YOU ARE UP FOR SOME CHALLANGES !!

Synergy Solutions is hiring Jr. Business Analyst

Job Context:
We're in search of a dynamic Jr. Business Analyst to join our team, an individual with strong business and process analysis skills to collaborate with internal teams of business and IT professionals who plan, build, implement, and optimize innovative solutions. Key attributes include excellent communication skills, teamwork, initiative, flexibility, and an ability to work independently on multiple tasks and projects. Primary tasks include defining business and application system requirements, processes, building and maintaining documentation for new or existing solutions, and building an in-depth knowledge of the Solutions.

Key Responsibilities:
1. To understand client’s requirements (what they want) clearly and translate the requirements into clearly understandable business and technical documents for System Analyst, Developers, Designers, Clients and other Stakeholders.
2. In collaboration with team members: document requirements, define project scope and objectives, and formulate solutions consistent with our overall business strategies.
3. Assists with the definition, implementation, and enforcement of company-wide methodologies and practices.
4. Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements to deliver methodology and project artifacts as needed: (functional requirements, use cases, proposed user interface designs, test scenarios, etc.)
5. Understands and applies key process re-engineering/process improvement principles to enhance the value of technology-driven change.
6. Works independently with staff to define, evaluate, refine, and develop concepts into meaningful, executable projects/solutions.
7. Serves as a liaison between Clients, executives, staff, and technical team members.
8. To have willingness to visit client premises to understand the business process of the clients.
9. To perform presentation and product demonstration in front of clients and other stakeholders.
10. To have capability to use UML and UML tools to prepare required documents for stakeholders.
11. To write functional test specification and perform functional testing.
12. To perform other activities assigned by the Project manager.

Requirements:
1. Understanding of the various software development lifecycles (e.g., Agile, Waterfall, etc.)
2. Experience in writing software requirements.
3. Ability to quickly troubleshoot problems that may arise in work products.
4. Assists with the creation of business cases and effort estimates.
5. Ability to partner with software engineers to identify course of resolutions.
6. Understanding of modeling techniques, such as unified modeling language, etc.
7. Excellent communication and collaboration skills.
8. Ability to conduct meetings.
9. Ability to thrive in a fast-paced, deadline-driven environment.

Educational Requirements:
4 years Graduation university degree in the field of computer science or Information Technology or any related field.

Number of Vacancy: 1

Experience Requirements:
More than 1 Year's experience with Synergy Solutions.

Salary:
15K to 20K (Based on your Expertise)

Compensation & Other Benefits:
1. Office Transport
2. Weekly 2 holidays
3. Lunch Facilities: Full Subsidize
4. Salary Review: Yearly
5. Festival Bonus: 2

Employment Status
Full-time

Job Location
Mirpur- 13, Dhaka.

Please send your CV to [email protected] with a cover letter or knock us Facebook for more info.

Company Description:
Synergy IT Services LTD (Synergy Solutions)
Location : Commercial Plot # 28, Main Road # 1, Senpara Parbata, Mirpur- 10, Dhaka, Bangladesh.

Business : The Synergy team is comprised of experienced and knowledgeable individuals incorporating executive leadership,Telemarketing, operations, IT, and client services. Every member of the team provides something unique and each individual contributes to the success of the whole. When you engage Synergy, you connect with a partner who understands that success comes when you intentionally integrate individual talents to build teams. Our team becomes a part of yours, respecting past and current efforts, building on successes and filling needs where they appear.

Our Mission is based on the concept of what we refer to as `Synovation` Synovation can be defined as the magic that happens when you combine Synergy with Innovation. We are proud to embody this mission by combining the passion of our team with a uniquely entrepreneurial spirit that allows us to focus on continuous improvement.

Deadline : 30th January, 2024

23/01/2024

📣📣 Synergy Solutions is now hiring International Call Center Agents. 📣📣

Please read the entire circular carefully before applying.

Location: Mirpur- 10, Dhaka, Bangladesh

Position: Customer Relationship Officer
Vacancy: 100
Job Nature: Full-Time
Office Hours: 8:00 PM - 5:00 AM
Weekend: 2 days (Saturday & Sunday)

▶ Compensation & Benefits:
• Salary - 17,000 - 25,000 BDT
• Performance Bonus
• Transportation Allowance or Pickup & drop-off
• Attendance Bonus
• Best Performer/Attendance Bonus (Subject to Eligibility Conditions)
• Quarterly Salary Increment (Subject to Eligibility Conditions)
• 2 Festival Bonuses (Subject to Eligibility Conditions)

▶ Company Overview:
Synergy Solutions is a leading international call center company that provides quality services to clients in the US and Canada. We are looking for dynamic and motivated individuals who can join our team and contribute to our success.

▶ Job Responsibilities:
• Make outbound calls to USA / Canada customers and handle different topics according to the communication script.
• Identify customers' needs, clarify information, research issues and provide solutions and/or alternatives.
• Sell services / products over the phone as per the instructions provided.
• Record all conversations in our call center database in a clear and accurate manner.
• Meet personal / team quality and quantity targets.

▶ Qualifications & Requirements:
• O Level, A Level, HSC, Bachelor of Business Administration (BBA)
• Undergraduate students with good English communication skills are encouraged to apply.
• Willing to work at night shifts to match business hours in USA & Canada
• Professional, courteous and proficient in phone etiquette.
• Excellent communication skills in English, both written and verbal, with the ability to convey complex information clearly and concisely.
• Strong interpersonal skills and the ability to work collaboratively in a team-oriented environment.
• Ability to work independently as well as cooperatively in a team setting.
• Exceptional attention to detail and organizational skills to manage multiple tasks simultaneously.
• Previous experience in call centers, telemarketing or a similar role will be preferred.

▶ Experience:
• 1 year of experience in a relevant field will be preferred. However, freshers with dedication to work are also welcome to apply.

▶ Competencies We Expect:
• Good Communication Skills
• Familiarity With The Position
• Team Player
• Leadership Skills
• Initiative
• Planning & Organizing
• Problem-Solving Capacity
• Willingness To Learn

What We Can Offer You:

▶ Food & Others :
• Subsidized Lunch
• Unlimited Tea & Coffee

▶ Entertainment:
• Annual Retreats
• Celebration of Events & Occasions
• Relax & Game Zone

▶ Games We Play:
• Indoor Games: Billiard, Foosball, PlayStation, etc.
• Outdoor Games: Football, Cricket, Badminton, etc.

▶ Learning Opportunities:
• Quarterly Reviews & Feedbacks
• Training & Development By Organization Assigned Consultants
• An Environment That Fosters Accelerated Growth & Learning

▶ Employee Centric Policies:
• Leave Policy
• Performance Management System
• Work-Life Benefits

Interested candidates can inbox us for the application process.

19/01/2024

Synergy Solutions is hiring Jr. UX/UI Designer

Job Context:
We're in search of a dynamic UX/UI Designer to join our team, contributing to the creation of compelling user experiences. Your responsibilities will encompass crafting web and mobile interfaces, engaging with clients and team members, and ensuring timely project completion. Essential qualifications include a robust portfolio of UI/UX design, exceptional communication skills, and proficiency in frontend technologies.
Your role involves collaborating with product managers and engineers to comprehend project requirements. Additionally, you'll generate wireframes, mockups, and prototypes to effectively convey design concepts. Working closely with other designers and developers, you'll contribute to the development of captivating user interfaces for both desktop and mobile platforms. User research and testing will be integral to assessing design usability and performance.

Key Responsibilities:
** Designing user interfaces and experiences for web and mobile applications.
** Collaborating with product managers and engineers to grasp project requirements and delivering high-quality design solutions.
** Create wireframes, mockups, user flows, prototypes, process flows, and sitemaps.
** Conducting user research and testing to evaluate design usability and performance, incorporating feedback into design iterations.
** Maintaining brand identity and design standards across all software products.
** Design and development of the social media content to boost the online presence of the company.
** Keeping abreast of current design trends and best practices.

Requirements:
** Proficiency in Figma is mandatory .
** Expertise in Photoshop and Illustrator is highly desirable.
** Strong portfolio showcasing a diverse range of design projects.
** Must have Behance or Dribbble Profile. (Attach Profile link with your Job Application)
** Excellent communication and collaboration skills.
** Ability to thrive in a fast-paced, deadline-driven environment.

Educational Requirements:
** Graduation from any reputed Institution.

Salary
Negotiable (Based on your Expertise)

Compensation & Other Benefits:
** Office Transport, Weekly 2 holidays
** Lunch Facilities: Full Subsidize
** Salary Review: Yearly
** Festival Bonus: 2

Employment Status:
** Full-time

Job Location:
Mirpur- 14, Dhaka.

Please send your CV to [email protected] with a cover letter and please mention your expected salary.

Company Description:
Synergy IT Services LTD (Synergy Solutions)

Location : Commercial Plot # 28, Main Road # 1, Senpara Parbata, Mirpur- 10, Dhaka, Bangladesh.

Business : The Synergy team is comprised of experienced and knowledgeable individuals incorporating executive leadership,Telemarketing, operations, IT, and client services. Every member of the team provides something unique and each individual contributes to the success of the whole. When you engage Synergy, you connect with a partner who understands that success comes when you intentionally integrate individual talents to build teams. Our team becomes a part of yours, respecting past and current efforts, building on successes and filling needs where they appear.

Our Mission is based on the concept of what we refer to as `Synovation` Synovation can be defined as the magic that happens when you combine Synergy with Innovation. We are proud to embody this mission by combining the passion of our team with a uniquely entrepreneurial spirit that allows us to focus on continuous improvement.

Deadline : 30th January, 2024

13/01/2024

Get ready for the most thrilling event of the year! Synergy Solutions Sports Club presents the Synergy Champions League 2024, a spectacular showdown of skill and spirit. Don't miss this chance to witness the action live on Sunday, 14 January. We warmly welcome you all to join us and cheer for your favorite teams.

i) Kings of Synergy VS Midnight Hustlers
ii) The Crew X VS Hotshots of Synergy
iii) Midnight Hustlers VS The Crew X
iv) Kings of Synergy VS Hotshots of Synergy
v) Kings of Synergy VS The Crew X
vi) Hotshots of Synergy VS Midnight Hustlers

Introducing the Captains of the Team:
1. Midnight Hustlers: Khalid Bin Mahbub
2. The Crew X: Gishan Jubaeid
3. Kings of Synergy: Shurid Imtiaz
4. Hotshots Of Synergy: Shovon Thomas Gomez

05/01/2024

What a thrilling day for Synergy Family!!

We are overjoyed to welcome our esteemed Director,Mirza Sagir Ahmed Jewel, who has graced us with his presence in Bangladesh after a long hiatus. It was a glorious moment of joy and gratitude. We are honored and privileged to have Mr. Ahmed with us today at our office premises.

Welcome home, boss! 🥂

31/12/2023

As the year comes to an end, we at Synergy Solutions would like to express our gratitude to all our clients, partners, and employees for their trust and support. We are proud of what we have achieved together in 2023, and we look forward to new opportunities and challenges in 2024. We wish you all a happy, healthy, and prosperous new year!

24/12/2023

Sending everyone warm greetings and best wishes on this festive occasion. Merry Christmas! May us all have a magical and memorable holiday. ✨

21/12/2023

From Synergy Solutions, we celebrated the glorious and triumphant moments of Bangladesh's 52nd Victory Day on 16 December 2023. We salute and thank those who have given their utmost effort, dedication and sacrifice to make this achievement possible.

01/11/2023

From Synergy Solutions Sports Club, we have just unveiled our stunning home and away football jerseys for the 2023-2024 season, and they are a sight to behold!

We want to thank everyone for your amazing support and love towards the club. You are our inspiration and motivation. We are ready for another amazing season. We will play hard and win big. Let's go, Synergy Solutions Sports Club!!

29/10/2023

SYNERGY SOLUTIONS is Hiring Software Engineer (Python).

Job Context
Main Job purpose of a Software Engineer (Python) will be to produce scalable software solutions. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment. As a Software Engineer you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

Deadline : 5th November, 2023

Requirements:
** Must be good at problem solving.
** Good understanding of Data Structure, Algorithm and Object-3. ** Oriented Programming.
** Have the mindset to change tech stack and must be a quick learner.
** Expertise on Python.
** Sound knowledge of HTML, CSS & JavaScript
** Knowledge on how to write clean, efficient, and maintainable code.
** Working knowledge of MySQL/MongoDB/PostgreSQL.
** Knowledge on RestAPI.
** Proper knowledge of GitHub/Gitlab.
** Good understanding of GNU/Linux flavored operating systems and CLI will be a plus point.
** Have good communication skills.
** Familiar with Agile, Slack & Trello (Not mandatory)

Educational Requirements:
BSc. in Computer Science & Engineering or any related field from any reputed university. If you are an experienced candidate and good at problem solving, we will not care about your degree.

Experience Requirements:
2+ years

Salary:
Negotiable (Based on your Experience and Expertise)

Compensation & Other Benefits:
** Office Transport,
** Mobile bill
** Weekly 2 holidays
** Lunch Facilities: Full Subsidize
** Salary Review: Yearly
** Festival Bonus: 2

Please send your CV to [email protected] with a cover letter and please mention your expected salary.

Company Description:

Synergy Solutions

Location : Commercial Plot # 28, Main Road # 1, Senpara Parbata, Mirpur- 10, Dhaka, Bangladesh.

Business : The Synergy team is comprised of experienced and knowledgeable individuals incorporating executive leadership, Telemarketing, operations, IT, and client services. Every member of the team provides something unique and each individual contributes to the success of the whole. When you engage Synergy, you connect with a partner who understands that success comes when you intentionally integrate individual talents to build teams. Our team becomes a part of yours, respecting past and current efforts, building on successes and filling needs where they appear.
Our Mission is based on the concept of what we refer to as 'Synovation' Synovation can be defined as the magic that happens when you combine Synergy with Innovation. We are proud to embody this mission by combining the passion of our team with a uniquely entrepreneurial spirit that allows us to focus on continuous improvement.

26/08/2023

We are excited to share with you some of the highlights of our 10th anniversary celebration at Sarah Resort Limited. It was a fantastic tour that gave us a chance to relax, have fun, and appreciate each other. We also participated in some thrilling games and activities that challenged us and strengthened our teamwork. It was a memorable tour that made us realize how much we have achieved and how much we have grown as a family. We are grateful to everyone who contributed to this event and who joined us in this celebration. We hope you enjoy these photos as much as we enjoyed taking them. Synergy Solutions rocks!